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Estates Management

The Neighbourhood Rangers from the Neighbourhoods Team carry out monthly inspections of Housing land, including
• Shared areas of blocks of flats, including fire safety checks
• Land associated with housing
• Garage sites
• Gardens

They identify problems such as waste left in blocks of flats and bin areas, fly-tipping, dog fouling, littering graffiti, overgrown vegetation, etc and report this to the appropriate organization to deal with. They also ensure that Council tenants’ gardens are maintained to an acceptable standard.

The Neighbourhood Rangers try to identify the person responsible and deal with it informally, or, where necessary, by legal enforcement. For instance, they can issue Fixed Penalty Notices for littering and dog fouling. They work closely with colleagues from the Neighbourhoods Team, particularly with their partner Estate and Neighbourhood Officers to take action against tenants who have broken the requirement of their tenancy agreements, for instance, by dumping waste or allowing their gardens to fall into an unacceptable condition.

The clearance of waste from inside blocks of flats or bin rooms is carried out by Veolia, a private contractor.

The clearance of waste from open land, routine landscape maintenance, litter picking and road sweeping are carried out by the Council’s Spirepride team.

Weekly cleaning of all internal communal areas of blocks of flats is carried out by a private contractor. This contract is managed by the Neighbourhoods Team

Tenants who cannot look after their gardens (mostly older and/or disabled people) can apply for the Garden Assistance Scheme to have their gardens maintained. There is a charge for this service. The work is carried out by a private contractor. This contract is managed by the Neighbourhoods Team.


Online
Complete our online enquiry form.

Phone or text
Tel: 01246 345 345
Text: 07960 910 264

In person
Customer Service Centre
85 New Square
Chesterfield S40 1SN

8.30am to 5pm on Mon, Tue, Thu
10am to 5pm on Wed
8.30am to 4.30pm on Fri
9am to midday on Sat for payments


By post
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield S40 1LP
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