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Home Improvement Agency

Chesterfield Borough Council operates an in-house Home Improvement Agency (HIA) within Housing Services based at the Town Hall

What do we do?
The aim of the HIA is to improve people's living conditions, help to enhance health and quality of life and enable people to remain in their own home, or to return to their own home following their discharge from hospital or other institutional care. The HIA also provides onsite advice for older people wishing to move home.

The core work of the HIA is to help people who are vulnerable: older, disabled and/ or living on a low income to repair, improve or adapt unfit or unsuitable homes, and improve their feeling of safety and security.

The HIA provides a comprehensive service to help people through the whole process of carrying out work to their homes, including the provision of on-site advice and practical assistance, as well as help in identifying and securing funds from various means (this could be through Council assistance, clients own resources and other sources). 

Find out more about the availability of financial assistance.

Home security work
The HIA receives funding from Derbyshire County Council to improve the security of vulnerable households in the Borough. This work is aimed at reducing distraction burglaries and repeat victimisation of vulnerable households. Home Improvement Agency staff have been trained by Derbyshire Police to carry out home security assessments and will arrange for the fitting of free minor security measures such as door chains, window locks and small door alarms as required. For more information please call 01246 345748.

Fire safety work
All HIA staff have had training with the Fire Service and can carry out Home Fire Risk Assessments and arrange for the fitting of smoke alarms.

Aids and Adaptations (disabled facilities grants)
For older and disabled people, the HIA also has a Safety Equipment Advice scheme targetted at preventing falls in the home. Through this scheme people maybe entitled to benefit from aids such as slip resistant bath/ shower mats, reachers, jar openers, and the fitting of safety rails in the home. If you require more major long term assistance and adaptation please contact Derbyshire County Council at Call Derbyshire on 08456 058 058.

Call Derbyshire is open 8am to 8pm Monday to Friday and 9.30am to 4pm Saturdays. Call charges may vary and calls from mobile phones may cost considerably more. If you prefer not to use the 0845 number you can telephone Call Derbyshire on 01629 533190. You can also contact Call Derbyshire by text, fax or minicom:

  • text: 86555
  • fax: 01629 533295
  • minicom: 01629 533240

If you are a Council tenant and require adaptations, take a look at our adaptations page.

Handyvan scheme
The Agency now operates a HandyVan scheme. This Scheme is set up to carry out practical support services for older and disabled people in their home, including accident prevention measures and minor repairs. 

More information on the Handyvan Scheme.

Energy Advice work
The Agency working with the Energy Advice Service also provides services aimed at improving the energy efficiency of all homes to reduce heating bills and work toward eradicating fuel poverty. Our Staff can carry out free Energy Surveys and recommend improvements that could improve the warmth of your home.

Insultation
Help maybe available for home owners and private tenants for:

  • Cavity wall insultation
  • Loft insultation

The council is also exploring opportunities for carrying out external solid wall insultation in hard to treat homes

The Green Deal and Energy Company Obligations (from Jan 28th 2013)

The Green Deal will provide householders with the upfront capital to carry out home energy efficiency improvements and repay through their energy bill.  The charge will be attached to the electricity meter and will remain with the property when there are new occupants.  The 'Golden Rule' will make sure that any charge attached must be less than the expected savings from the energy saving improvements.

Together with the Green Deal will be the Energy Company Obligation (ECO). ECO has been designed to fit within the Green Deal framework and provide support where Green Deal finance alone is not enough.  The ECO is likely to make improvements such as solid wall insulation much more affordable

For more details on any energy scheme or issue - please contact Lynda Jarvis on 01246 345423 or by email - lynda.jarvis@chesterfield.gov.uk

Lynda is based at the Chesterfield Home Improvement Agency at the Town Hall, Chesterfield S40 1LP and is available on THURSDAYS AND FRIDAYS ONLY. However there is an answer phone if Lynda is out of the office on those days the number or email address above.

Alternatively call in and see us at:

Town Hall
Rose Hill
Chesterfield
S40 1LP

Council and Housing Association tenants wishing to report repairs or seeking energy efficiency advice should contact their landlord.

Links to related websites:

To find out more about the work of Home Improvement Agencies

To find out more about the work of the Community Safety Partnership

For guidance on fire safety in the home

For more energy efficiency advice for your home please visit  the Energy Saving Trust website at www.energysavingtrust.org.uk or  the National Engery Action site at www.nea.org.uk           

The NHIC believe in higher standards of materials and workmanship, backing this with codes of practice, guarantees and warranties.

 

 

 


Write To
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield
S40 1LP

Tel: 01246 345345
Text: 07960 910264
Fax: 01246 345252

In Person At:-
Customer Service Centre
85 New Square
Chesterfield
S401SN

Email:
enquiries@chesterfield.gov.uk

Click here to view the location of the Town Hall

 

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