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Housing Service Standards

This section gives information about the services provided by Housing Services, where the people providing those services can be contacted and what our service standards are.

We welcome feedback from our customers on how we measure up to those standards. We also welcome our customers’ suggestions about how standards can be improved and whether we should introduce new standards.

If you have any comments or suggestions, please contact our Tenant Engagement Team:

Tenant Engagement Team
Housing Services
Town Hall
Rose Hill
S40 1LP

Telephone: 01246 345142
General: contact us online

Complete our online enquiry form.

Phone or text
Tel: 01246 345 345
Text: 07960 910 264

In person
Customer Service Centre
85 New Square
Chesterfield S40 1SN

8.30am to 5pm on Mon, Tue, Thu
10am to 5pm on Wed
8.30am to 4.30pm on Fri
9am to midday on Sat for payments

By post
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield S40 1LP

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