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Click here to print out a Basic General Rent Card.

Methods of payment

By direct debit

Chesterfield Borough Council recommends direct debit for payment of your rent. If you wish to pay by this safe and convenient method, please ring 01246 345 510 and this can be done immediately over the telephone, as long as you have your bank details available (these are on your cash card or cheque book).

If you choose to pay by direct debit you can select your payment date from one of three alternatives: 1st, 10th or 20th, to suit your circumstances.

By telephone

Please ring 0845 602 0214 to pay using your debit or credit card. Debit cards accepted are Visa Electron, Visa Delta, Switch/Maestro and Solo. Credit cards accepted are Visa and Mastercard (not American Express). Please note no charge is incurred for debit card payments. However, a 1.5% charge is applied for credit card payments.

By post

Addressed to:

Director of Corporate Resources
PO Box 100
85 New Square
S40 1SN

Please ensure you endorse the back of your cheque with the tenant(s) name, address and rent reference number. Cheques and postal orders should be crossed and made payable to Chesterfield Borough Council, not to an individual officer. Post-dated cheques will not be accepted. Please do not send cash through the post.

In person

You can pay in person at the Revenues Hall, 85 New Square, Chesterfield, or the Healthy Living Centre Payment Kiosk, Barlow Road, Staveley. The opening times for payments are as follows:

Revenues Hall, New Square 
Monday, Tuesday, Thursday: 8.30am to 5pm
Wednesday: 10am to 5pm
Friday: 8.30am to 4.30pm
Saturday: 9am to 12 noon

Healthy Living Centre Payment Kiosk, Staveley
Monday, Tuesday, Thursday: 8.30am to 4.30pm
Wednesday: 10am to 4.30pm
Friday: 8.30am to 4pm

By Post Office giro

You can pay using a transcash voucher available from any Post Office. The payer will be required to pay an inpayment fee to the Post Office. The voucher must show the tenant’s full name, address, rent reference number and the Chesterfield Borough Council Giro Account number 4096711.


Go to www.chesterfield.gov.uk and select 'Pay It', then 'Pay online'. Please have the relevant account number available.

By standing order

You can arrange this yourself direct with your bank, quoting the below payment details and your rent reference number. You would then have to make your bank aware of any changes to your rent (ie, yearly rent increase or changes to Housing Benefit, if applicable).

Bank branch: Lloyds Bank, Chesterfield
Account name: Chesterfield Suspense
Sort code: 30-00-02
Account number: 02055134

Please note that when paying by standing order/online or Post Office giro, a minimum of four clear working days should be allowed for transmission delays.

Complete our online enquiry form.

Phone or text
Tel: 01246 345 345
Text: 07960 910 264

In person
Customer Service Centre
85 New Square
Chesterfield S40 1SN

8.30am to 5pm on Mon, Tue, Thu
10am to 5pm on Wed
8.30am to 4.30pm on Fri
9am to midday on Sat for payments

By post
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield S40 1LP

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