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Request a Housing Repair

You can now call our repairs hotline for free on:

0800 587 56 59

Please note that this number is for reporting or enquiring about repairs or repair appointments only. The operator cannot transfer your calls elsewhere nor deal with other issues.

Alternatively you can report your repair by:

Please have the following information available:

  • your full address, name and a contact telephone number
  • full details of the repair you require and the location
  • when you are at home, and access details if you are out

Emergency out of hours service

If you have an emergency repair, such as a burst pipe, that needs attention outside of normal office hours or at the weekend, please telephone the out of hours service on 01246 345 041.

Complete our online enquiry form.

Phone or text
Tel: 01246 345 345
Text: 07960 910 264

In person
Customer Service Centre
85 New Square
Chesterfield S40 1SN

8.30am to 5pm on Mon, Tue, Thu
10am to 5pm on Wed
8.30am to 4.30pm on Fri
9am to midday on Sat for payments

By post
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield S40 1LP

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