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Our repair responsibilities

As your landlord we have the responsibility for replacing or repairing items that were part of the premises when a tenancy started.

If they are damaged through normal wear and tear we will repair major items such as:

  • Foundations and external walls
  • Roof, gutters and rain water pipes
  • Central heating and hot water systems
  • Windows, doors and frames
  • Baths, sinks and toilets
  • Fittings for the supply of gas, electricity and water

Your repair responsibilities

We expect you to:

  • take care of your home, including taking reasonable steps to make sure your home is not damaged
  • repair damage caused by you, your family or visitors
In some cases we may repair damage that you have caused, but the cost will always be recharged to you.

Complete our online enquiry form.

Phone or text
Tel: 01246 345 345
Text: 07960 910 264

In person
Customer Service Centre
85 New Square
Chesterfield S40 1SN

8.30am to 5pm on Mon, Tue, Thu
10am to 5pm on Wed
8.30am to 4.30pm on Fri
9am to midday on Sat for payments

By post
Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield S40 1LP

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