Accessible taxis for wheelchair users

Accessible taxis for wheelchair users

We're making it easier for wheelchair users to use taxis and private hire vehicles in Chesterfield.

Drivers of wheelchair accessible hackney carriages (taxis) or private hire vehicles must now provide assistance to wheelchair users* and are not allowed to charge extra for a fare.   

Drivers must:

  • carry the passenger while in their wheelchair if they wish
  • carry the wheelchair if the passenger chooses to sit in a passenger seat
  • ensure the passenger is carried in safety and reasonable comfort 
  • give the passenger reasonable mobility assistance, such as:
    • helping them to get into or out of the vehicle
    • if the passenger chooses to remain in their wheelchair, helping them to get into and out of the vehicle while in their wheelchair
    • loading and unloading the passenger’s luggage
    • loading the wheelchair into or out of the vehicle if required

Full details of what is covered can be found on the Gov.uk website

Charges for carrying wheelchair users

Drivers mustn't make any extra charge for carrying or assisting a passenger with a wheelchair.

The meter should not be left running while helping the wheelchair user, or while the passenger gets into or out of the vehicle.

Exemptions

Drivers may be able to claim an exemption from these duties on medical grounds or because their physical condition makes it impossible or unreasonably difficult for them to comply. If a driver has an exemption certificate they must display it in their vehicle.

The law regarding wheelchair accessible taxis and private hire vehicles

We've brought in these changes in accordance with sections 165 and 167 of the Equality Act 2010, which make it a criminal offence for drivers of designated taxi and private hire vehicles to refuse to carry passengers in wheelchairs, to fail to provide them with appropriate assistance, or to charge them extra. 

Find out more in our Hackney carriage and private hire vehicle licensing policy.

Finding wheelchair accessible taxis and private hire vehicles

Below is a list of vehicles that we have licensed as being wheelchair accessible: 

Hackney carriages/taxis

  • Peugeot Partner – AR02 CAB – EasyCars
  • Renault Espace – AU60 CFY – Shaws Taxis Ltd                   
  • Citroen Dispatch – AV13 WVT – Duckmanton/Chris’s Minibus Hire Ltd   
  • Ford Galaxy – BF11 MLJ – Wingerworth Taxis                   
  • Citroen Dispatch – BK06 UAD – Elmo’s Millennium Taxi Service   
  • Volkswagen Caddy – BL02 LEL – Duckmanton/Chris’s Minibus Hire Ltd    
  • Volkswagen Caddy  - C9 DHT – Duckmanton/Chris’s Minibus Hire Ltd      
  • Volkswagen Caddy – CBZ 175 – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy – CR13 SSS – Naylors Transport Group Ltd t/a 55 66 77  
  • Ford Transit – CU10 DXY – Galaxy Travel
  • Fiat Scudo – DX08 HKC – City Taxis         
  • Peugeot Partner – HA10 TAX – Halo Taxis            
  • Volkswagen Caddy – HX10 HBJ – Duckmanton/Chris’s Minibus Hire Ltd 
  • Citroen Dispatch – KP13 TRX – Alfie’s Taxis         
  • Ford Tourneo – KX60 BOV – Jacey’s        
  • Mercedes Vito – LG58 PHV – MJ Taxis   
  • Citroen Berlingo – LJ60 BZY – Central Cars           
  • Volkswagen Caddy – LY59 ZRU – Duckmanton/Chris’s Minibus Hire Ltd  
  • Citroen Dispatch – MF56 BHN – City Taxis           
  • Ford Galaxy – MV09 ORG – Central Cars
  • Citroen Dispatch – N19 ARY – G M Taxis
  • Volkswagen Caddy – NC58 FJA – Duckmanton/Chris’s Minibus Hire Ltd 
  • Citroen Berlingo – NK13 CBY – City Taxis
  • Volkswagen Caddy – NK60 DLZ – Duckmanton/Chris’s Minibus Hire Ltd   
  • Volkswagen Caddy – NK60 ENJ – Duckmanton/Chris’s Minibus Hire Ltd   
  • Volkswagen Caddy – NK64 EBX – Central Cars    
  • Citroen Berlingo – NK66 BUV – Minky    
  • Volkswagen Caddy – P1 PFU – Duckmanton/Chris’s Minibus Hire Ltd       
  • VW Caddy – P40 OGO – Chris’s Taxis      
  • VW Caddy – P90 LEL – Duckmanton/Chris’s Minibus Hire Ltd       
  • Fiat Scudo – PE56 WRC – Door 2 Door   
  • Citroen Berlingo – PK61 XJX – Chris’s Taxis  
  • Fiat Doblo – PN60 ZGA – Jacey’s
  • Ford Tourneo – PX07 WHZ – Door 2 Door            
  • LTI TX4 – R7 AXY – Naylors Transport Group Ltd T/A Naylors 55 66 77  
  • Mercedes Vito – S22 RDR – Shadai Taxis
  • Peugeot Expert – SA58 ZBD – City Taxis 
  • Peugeot E7 – SD57 ZYX – City Taxis         
  • Peugeot Partner – SD63 FMJ – City Taxis
  • Peugeot Partner – SF09 JBY – Naylor’s Transport Group Ltd t/a Naylors 55 66 77
  • VW Caddy – SF10 ACZ – Duckmanton/Chris’s Minibus Hire Ltd    
  • Peugeot E7 – SF10 BAU – M and M Taxis             
  • Peugeot Expert E7 – SF10 BBO – Central Cars                   
  • Peugeot Partner – SF10 BMV – Door 2 Door       
  • Peugeot Partner – SF10 LKE – Door 2 Door          
  • Peugeot Partner – SF10 LRA – Chris’s Taxis         
  • Peugeot Partner – SF11 BBX – Door2 Door          
  • Peugeot Partner – SF11 BEJ – Duckmanton/Chris’s Minibus Hire Ltd   
  • Peugeot Partner – SF11 BFJ – Door 2 Door          
  • Peugeot Expert – SF11 KSU – Shaws Taxis           
  • Peugeot Partner – SF11 MZD – City Taxis             
  • Peugeot Partner – SF12 AOX – Mc’s       
  • Peugeot Premier SE – SF13 AWG – Central Cars 
  • Peugeot Premier S – SF13 GHD – City Taxis         
  • Peugeot Expert E7 – SF54 LKY – City Taxis           
  • Peugeot Partner – SF60 BNB – Door 2 Door        
  • Peugeot Partner – SF60 HCU – Chris’s Taxis        
  • Peugeot Partner – SF60 JJZ – Door 2 Door           
  • Peugeot Partner – SF60 KVG – PD’s Taxis             
  • Peugeot Partner – SF60 KVZ – Duckmanton/Chris’s Minibus Hire Ltd 
  • Peugeot Partner – SF61 EFN – City Taxis
  • Peugeot Partner – SF61 FNZ – City Taxis
  • Peugeot Partner – SF61 GSZ – Chesterfield Connect        
  • Peugeot E7 – SF61 GUU – Chatsworth Taxis    
  • Volkswagen Caddy Maxi – SF62 FCN – Duckmanton/Chris’s Minibus Hire Ltd  
  • Peugeot Euro 7 – SF62 LFJ – Jacey’s        
  • Peugeot Partner – SF62 LFL – City Taxis
  • Peugeot Expert – SJ08 PZT – City Taxis   
  • Peugeot Partner – SJ10 AJX – Eric’s         
  • Fiat Scudo – SJ57 AVC – AK Taxis
  • Fiat Scudo – SJ57 AYT – Network/Excel Taxis                    
  • Citroen Dispatch – SK60 LHN – Door 2 Door        
  • Citroen Berlingo – SL60 GXD – A Line                   
  • Peugeot Partner – SR11 GWP – City Taxis            
  • Volkswagen Caddy – SV63 VNL – Naylors Transport Group T/A Naylors 55 66 77
  • Peugeot Partner – T6 XXT – Direct Taxi  
  • Peugeot Expert – T666 CAB – MJ Taxis   
  • Peugeot E7 – TJ07 ENH – Central Cars                  
  • Ford Galaxy – VA57 NFM – Door 2 Door
  • VW Caddy – YN10 GUH – Duckmanton/Chris’s Minibus Hire Ltd                
  • VW Caddy – YN59 CUO – Duckmanton/Chris’s Minibus Hire Ltd  
  • Fiat Doblo – YX08 WVC – Roger’s                          
  • Fiat Doblo – YX58 OFU – MT Taxis

 

Private hire vehicles

  • Renault Master – BX14 NSZ – Express Taxis         
  • Ford Transit – C9 LEL – Duckmanton/Chris’s Minibus Hire Ltd      
  • Ford Transit – C13 LEL – Duckmanton/Chris’s Minibus Hire Ltd
  • Ford Transit – C20 LEL – Duckmanton/Chris’s Minibus Hire Ltd    
  • Vauxhall Vivaro – DN14 VZL - Wrights Travel Service  
  • Ford Transit – FGZ 4558 – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy Maxi – GM02 CAB – Naylors Transport Group Ltd T/A Naylors 55 66 77            
  • Citroen Relay – GN12 HTL – Naylors Transport Group Ltd T/A Naylors 55 66 77         
  • Volkswagen Transporter – K23 PCS – Duckmanton/Chris’s Minibus Hire Ltd  
  • Volkswagen Caddy – NK59 ASZ – Chris’s Taxis  
  • Ford Transit – P200 LEL – Duckmanton/Chris’s Minibus Hire Ltd 
  • Ford Transit – P321 LEL – Duckmanton/Chris’s Minibus Hire Ltd 
  • Ford Transit – PL06 LEL – Duckmanton/Chris’s Minibus Hire Ltd  
  • Renault Master – PN10 OEE – Express Taxis        
  • Renault Master – PO11 CLU – Express Taxis        
  • Renault Master – PO54 VFT – Express Taxis        
  • Renault Master – PO55 VMY – Express Taxis       
  • Renault Master – PO60 BFL – Express Taxis         
  • Ford Transit – RX09 ECZ – Duckmanton/Chris’s Minibus Hire Ltd               
  • Renault Master – RX53 ZYN – Express Taxis        
  • Volkswagen Caddy – SC66 GNY – Naylors Transport Group Ltd T/A Naylors 55 66 77 
  • Peugeot Expert – SF15 DHM – Chris’s Taxis         
  • Peugeot Boxer – SF59 HXZ – Naylors Transport Group Ltd T/A Naylors 55 66 77  
  • Ford transit – SY64 XUZ – Chris’s Taxis   
  • Peugeot Boxer – WA10 LCX – Naylors Transport Group Ltd T/A Naylors 55 66 77
  • Renault Master – WA12 DUU – Express Taxis  
  • Peugeot Boxer – WA12 JYX – Duckmanton/Chris’s Minibus Hire Ltd
  • Renault Master – WA61 FTV – Express Taxis
  • Peugeot Boxer – WA61 FVX – Duckmanton/Chris’s Minibus Hire Ltd        
  • Citroen Dispatch – YM10 BGX – Duckmanton/Chris’s Minibus Hire Ltd   
  • Ford Transit – YM60 PKZ – Naylors Transport Group Ltd T/A Naylors 55 66 77                       
  • Ford Transit – YR65 ECC – Chris’s Taxis

 

How to register a wheelchair accessible taxi or private hire vehicle

Contact our licensing team on 01246 345230 or email licensing@chesterfield.gov.uk if you want to register your taxi or private hire vehicle as being wheelchair accessible.           


Last updated on 19 July 2022