If you have received a decision about Housing Benefit or Council Tax Support, you may want to know what you can do if you think it is wrong.
If you think the decision is wrong you can ask us to explain it. If you still think it is wrong after we have explained it to you, we will look at our decision again.
For some decisions, you can appeal to an independent tribunal. They can change the decision if they agree that it is wrong.
There are time limits for asking for decision to be looked at again and for appealing.