Waste and recycling information
Waste and recycling key contacts
Telephone: 01246 345345
Online contact form: enquiry form
Web page: Bins and recycling
Household Waste Recycling Centres: Derbyshire County Council
Household waste recycling centres
The household waste recycling centre has now opened to all residents, any day of the week, 8.30am - 6pm, from Monday 3 August 2020.
The layout of the centre has been changed to allow more vehicles on site and to allow visitors to maintain social distancing whilst visiting and disposing of waste.
When visiting you should use protective gloves and suitable footwear to allow you to carry your own waste as no assistance can be given. One person per vehicle should dispose of waste unless someone else is required to lift heavy items.
To find out more information about the Household Waste Recycling Centres, please visit Derbyshire County Council's website.
Bulky waste disposal
The council is warning residents to check who is collecting their bulky waste before handing it over to be disposed.
If you are passing waste to someone other than your normal refuse collector or the council, you have a legal duty of care to check that the person you are handing your waste to is authorised to take it. Fixed Penalty Notices of up to £400 can be issued on the spot to anyone who fails to properly exercise this responsibility, and whose waste is found fly tipped.
There are some simple steps you can take when someone offers to dispose of your waste for you:
- Check they are a registered waste carrier - ideally, they should have a copy of their registration documents on them, so ask to see these
- If you are not sure whether someone is authorised to collect waste, you can check them out with your local Environment Agency or call 03708 506506
- Get a written receipt/transfer note showing the waste carrier’s contact details, a description of your waste and details of where they are taking it
- Note down the make, colour and registration number of the vehicle that is taking your waste away.
The council provides a chargeable bulky waste collection service for residents. Further information on the council’s bulky waste collection service is available online or by calling 01246 345345.
If you are concerned about anyone offering to provide a waste disposal service, you can also report the details of the person or their vehicles to Chesterfield Borough Council’s enforcement team by calling 01246 345345 during office hours.
You can also report fly tipping on the council’s website.The enforcement team will carry out an investigation and take legal action against any person(s) found to be committing waste crime offences.
Kerbside waste and recycling collections
Kerbside collections of general waste, recycling and green waste are continuing as normal. Please ensure you put your bins out by 7am on your collection day, you can find your next collection day on our website.
Coronavirus or self isolation waste
If you are self-isolating and have symptoms of Coronavirus, please ensure that you carefully dispose of personal waste like tissues and cleaning cloths. These must be double bagged and stored for 72 hours before placing in your general waste bin. You can not recycle these items; Personal waste must not be put in recycling bins.
Disposal of non-healthcare PPE
Don't put masks, gloves or other personal protective equipment (PPE) in your recycling bin. They cannot be recycled. Please put them in your general waste bin.
If you have coronavirus symptoms or a member of your household has symptoms, you need to take extra precautions before throwing away any PPE or other waste. This means double bagging these items and storing them for 72 hours before placing them in the bin.
We are also aware lots of residents are using this opportunity to clear out their homes. Please do not fly tip excess rubbish as this can create issues around public safety.
Many of the charity clothing recycling bins around the borough are full and cannot be emptied for the foreseeable future. Please hold on to any old clothes and recycle these properly when the crisis has ended.
Waste collection enquiries
We are currently receiving a high number of enquiries about our waste collection and recycling service. We will be continuing to operate as close to a normal service for as long as we possibly can. Any updates about this service will be shared on our website and social media.
If your bin is missed please report it through our online form or call 01246 345345. Please ensure that you state clearly where you live and the colour of the bin missed. The service can then rearrange collection.
Missed bins information
Let us know if you need help with your bins including:
- tell us about a missed bin
- ask us to repair your bin
- request a replacement bin or caddy
- order bins for a new property
- get advice about recycling and reducing your waste
- let us know that your shared bins need emptying
- ask us anything else to do with bins
Contact us via our online form.