Coronavirus (COVID-19) roadmap - Find out how it is affecting our services.

Businesses information

Find out about:

Key contacts at Chesterfield Borough Council for businesses

Telephone: 01246 345345
Online contact form: enquiry form
Business enquiries:
Licensing email:
Environmental health email:

Government information

Coronavirus general information - GOV.UK

Commercial property information

Support for commercial tenants

As a landlord to over 400 commercial tenants, we recognise that some of our tenants will be affected by the COVID-19 pandemic. We want to support businesses through this difficult period and have put the following measures in place for those who need support:

Voluntary / charity sector

  • rent charged during the period of 1 April 2020 to 30 June 2020 will be waived
  • this is designed to ease the financial burden faced by your organisation and does not affect any other terms of your tenancy agreement

Our rental billing system is being updated to reflect the waived rent. Should you have any further questions or queries please do not hesitate to contact us via email:

Retail, food, leisure and other large businesses which have been forced to close down

  • businesses that have been forced to close will have the option to defer rental payments for the period of 1 April to 30 June 2020
  • the sum deferred will be recovered as part of the rental payments made over the following 18 months; if your lease is due to end within the 18-month period, payment will be expected at lease end or alternatively should you renew your lease the 18-month period will be honoured into the new lease
  • we would be grateful if you could confirm via email if you wish to take up this offer:
  • please note our rental billing system will continue to issue invoices for the rent due, but rest assured we will not be chasing payment of such should you wish to accept our offer of rental deferment
  • this offer does not constitute a change to the other terms and conditions in your tenancy agreement

Other office and industrial businesses

  • all other businesses can apply to the council for their rental payments to be similarly deferred for the period of 1 April to 30 June 2020; each application will be assessed on its individual merits, taking into account the type of business and the impact of the COVID-19 pandemic on its ability to trade
  • if agreed, the sum deferred will be recovered as part of the rental payments made over the following 18 months
Application form for commercial tenants Word (Word 56 KB)

Employment information

Register self-isolating employees with the Contact tracing advisory service

If you are asking employees to self-isolate because of a positive case in your workplace, you can register these employees with the Contact tracing advisory service by calling 020 3743 6715.

This will allow the process of contact tracing to be undertaken. It will also give your employees the relevant 8 digit reference number in order to apply for Test and Trace self-isolation payments.

Support for the self-employed

With the chancellor’s announcement, there is now support designed for those operating on a self-employed or freelance basis. The fundamental elements of this new move are that payments will be limited to 80 per cent of average monthly trading profits over the last three years and to a maximum of £2,500 per month (for a minimum of three months). Further detailed information can be found on the government website here.

Self-employment Income Support Scheme (SEISS) - HMRC will begin to contact people who may be eligible for the SEISS from 4 May 2020.

Check your eligibility for SEISS (you will need your unique taxpayer reference (UTR) number to do this).

Employer support

  • Help for employers on

Employee support

Free training

The skills toolkit (GOV.UK) - Free digital and numeracy courses to build your skills.


COVID-19 Information for apprentices and employers of apprentices

If you are an apprentice or an employer of an apprentice, we understand that you may have some very specific questions about your Apprenticeship or how to support your Apprentice during the COVID-19 outbreak.

The Institute for Apprenticeships has released the following statement:

The Institute understands the unique challenge that COVID-19 presents to the delivery of apprenticeships and that its impact is widespread. We are working closely with the Department for Education to develop a comprehensive and complete set of measures that permit professional discretion so that individuals are protected and disruption is minimised, whilst safeguarding the quality of apprenticeships, should it not be possible to extend the length of an apprenticeship. We anticipate providing detailed guidance this week.

In the meantime, please contact your training provider for specific advice with regards to the apprenticeship you are undertaking or supporting.

Information for apprentices

You are an employee and have a duty of care towards your colleagues to ensure you follow the advice given by the Government and Public Health England. Information about sick pay should be detailed in your contract of employment or employee handbook. As an apprentice you are subject to the same guidelines which can be found here: COVID-19 Guidance for employees

Guidance for apprentices, employers, training providers and assessment organisations about changes to apprenticeships due to coronavirus (COVID-19).

Updated: Information on which apprentices should be prioritised in the offer of face-to-face training from 15 June and also information on end-point assessments ahead of receiving calculated functional skills qualification results.


Redundancy redeployment information for employers

The 'Redundancy redeployment information for employers' document outlines a redundancy and redeployment service being delivered via D2N2.

This service is available to all businesses in the D2N2 area who are having to make changes to their workforce as a result of coronavirus (COVID-19).

Redundancy Redeployment Information For Employers PDF (PDF 57 KB)

Environmental health / health and safety

QR code posters for venues - Test and trace

Please see Government news and guidance above, for information on how to obtain a QR code poster for your venue, for test and trace purposes.

COVID-19 early outbreak management

The government have released a set of 'action cards' for different types of businesses and organisations, giving information and advice on early outbreak management of COVID-19 within the organisation.

COVID-19 early outbreak management - GOV.UK

Find your local health protection team in England.

Legionella business information

COVID-19 Legionella Business Info PDF (PDF 101 KB)
PHE Food, Water, Environmental Microbiology Services - Important information for organisations that rely on a safe water supply to undertake their business activities PDF (PDF 546 KB)

New guides to manage the workplace

Practical guidelines have been published to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic.

More information on the guidelines is available on the Government website.

Regulation and enforcement

Chesterfield Borough Council’s regulatory teams are currently working remotely and will continue to do so.

The teams are available to advise, investigate and take action on a number of issues, including enforcement of the Coronavirus regulations as well as dealing with noise complaints, licensing issues and regulation of private sector housing.

The teams can also help advise local businesses on how they can work within the regulations.

Find out more about the work of these teams and how you can get in contact with them on the licensing and regulation page.

If you have concerns about a how a particular licensed premises is being operated, you can report these to the council by calling 01246 345345 or emailing You can report other retail outlets to trading standards by emailing Outside of office hours please report these premises to the police by calling 101.

Checklist for businesses

The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 require the closure of particular businesses.

Restrictions are also imposed on businesses which are permitted to remain open.
It is important that we all follow the government guidelines to limit the spread of Coronavirus.

Where workplaces are open precautions need to be taken to reduce risks to both the workers and the public. The checklist below will help you to put in place measures in your workplace to keep both employees and customers safe.

Where you are unable to introduce measures to control the risk from Coronavirus you will need to consider closing your business.

Coronavirus (COVID-19) checklist for businesses Word (Word 128 KB)

Coronavirus (COVID-19): latest information and advice - Health and safety executive

Financial information

Business rate relief

Due to COVID-19 the government announced a rate payment holiday for retail, hospitality and leisure businesses for 2020-21 with a rateable value of under £51,000.

Business grants

Business Rates key links:

Other support schemes

We appreciate that not all businesses will be eligible for the business grants schemes. We therefore want to ensure that these Chesterfield-based businesses are aware of other support schemes and advice which may be available to them during this challenging time.

The council has a business advisor who is available to talk through and offer advice to any Chesterfield based business as part of our D2N2 Local Enterprise Partnership Growth Hub scheme. You can contact the business advisor or staff of the Council’s Economic Development team via

Businesses can also get support and advice from a number of partner agencies including East Midlands Chamber, D2N2 Local Enterprise Partnership, Derbyshire County Council and Destination Chesterfield.

Other links

Voluntary, community and charities information

There are a number of support measures in place for voluntary, community and charity groups.

There is a range of assistance available to organisations operating in the charitable sector. See what funding is available to charities during the COVID-19 pandemic.

The newest addition to this support has just been unveiled by the Charities Aid Foundation (CAF) and offers up to £10,000 grant funding for small charities.

Yorkshire Building Society Charitable Foundation

Yorkshire Building Society Charitable Foundation has launched its Coronavirus Response Fund to support smaller charities during the COVID-19 outbreak. The fund will support charities that are helping UK communities to cope with the impact of the coronavirus pandemic by helping with running costs, staff and travel costs as well as volunteer expenses.

Find out more about the eligibility criteria and how to apply for the Yorkshire Building Society Charitable Foundation page.

The Barclays Foundation

Barclays has announced the establishment of The Barclays Foundation, to provide a Community Aid Package of £100 million to charities working to support vulnerable people impacted by Coronavirus (COVID-19).

Find out more on Barclays website.

Emergency Surplus Food Grants

Food redistribution organisations across England are to benefit from £3.25 million of government funding to help them cut food waste and redistribute up to 14,000 tonnes of surplus stock during the coronavirus (COVID-19) outbreak.

More information is provided on the WRAP website.

Arts and Creatives Support

The Arts Council are making £160 million of emergency funding available for those organisations and individuals who will need it during this crisis, and they have also changed the funding requirements for individuals and organisations currently in receipt of their funding.

Relief Grants for Young Entrepreneurs

The Prince's Trust and NatWest have launched a £5 million grant fund for young entrepreneurs whose businesses have been affected by the Coronavirus (COVID-19) outbreak. Find out more on The Princes Trust enterprise relief fund page.

Government support for charities

The UK government has issued coronavirus guidance for charities and has announced a £750 million package of support for those involved in front line delivery.

Princes Trust and NatWest Enterprise Relief Fund

The Princes Trust and NatWest have announced support for business owners who are aged between 18 and 30. Those who have set their enterprise up within the last four years can register their interest to receive grant and one to one support. Find out more on The Princes Trust enterprise relief fund page.

Last updated on 21 May 2021