Businesses key contacts
at Chesterfield Borough Council
Telephone: 01246 345345
Online contact form: enquiry form
Business enquiries: firstname.lastname@example.org
Licensing email: email@example.com
Government support information
Chancellor's plan for jobs to help the UK's recovery - 8 July 2020
- Introduction of a Job Retention Bonus to help firms keep furloughed workers. UK Employers will receive a one-off bonus of £1,000 for each furloughed employee who is still employed as of 31 January 2021
- New £2 billion Kickstart Scheme will be launched to create fully subsidised jobs for young people, covering 100% of the National Minimum Wage for 25 hours a week for six months
- Businesses will be given £2,000 for each new apprentice they hire under the age of 25
- £111 million investment to triple the scale of traineeships in 2020-21
- £17 million of funding to triple the number of sector-based work academy placements in 2020-21
- £900 million to double the number of work coaches in job centres to 27,000
- A £32 million investment in the National Careers Service.
- £8.8 billion to be spent on new infrastructure, decarbonisation and maintenance projects (as announced in his March Budget and more recently by the Prime Minister last week)
- £3 billion green investment package to support around 140,000 green jobs
- £2 billion Green Homes Grant scheme to enable home owners and landlords to make energy efficient improvements to their properties
- £1 billion programme to improve energy efficiency in public sector building such as hospitals and social housing
- The Government will introduce an Eat Out to Help Out discount scheme. This will provide a 50% reduction for sit-down meals in cafes, restaurants and pubs across the UK from Monday to Wednesday every week throughout August 2020
- VAT will be cut on most tourism and hospitality-related activities from 20% to 5% from 15 July until 12 January 2021
- The stamp duty threshold will rise from £125,000 to £500,000 until 31 March 2021
Full details can be found here.
Other Government links
Local support information
Derbyshire County Council
Coronavirus advice for employers, businesses and charities, from Derbyshire County Council.
Derbyshire County Council has given access to a business emergecny relief fund for businesses located inside the county.
Trusted trader membership
Derbyshire County Council are removing the membership fees for businesses and individuals registered with their 'Trusted Trader' scheme.
Free online training for businesses to protect themselves from scams
National Trading Standards has launched businesses against scams; free online training to protect businesses, employees and customers from costly scams.
D2N2 Growth Hub
D2N2 Growth Hub has a page which carries information that may prove helpful.
D2N2 COVID-19 survey
D2N2 Local Enterprise Partnership is conducting a survey to understand the needs of local businesses during the Coronavirus pandemic and Chesterfield businesses are encouraged to take part.
Your responses will be a valuable resource to assist the council, and its wider partners, in responding to issues faced by businesses following the Coronavirus (COVID-19) outbreak. It will also help to shape what support D2N2 can offer to businesses when the recovery phase begins.
Take part in the survey
D2N2 RESTART programme
The D2N2 Growth Hub has also launched a new RESTART programme designed to help businesses in the East Midlands return to operations. As part of this, the D2N2 Growth Hub has been seeking further business intelligence by asking local businesses to take part in a short survey (link above).
The Destination Chesterfield website carries up to date information targeted at the wider Chesterfield area.
There is also a 'Supporting local' website providing information on support, services and products from Chesterfield businesses during the coronavirus outbreak.
Forums for Champions
Destination Chesterfield has launched a programme of forums for champions. The forums will allow the people attending to help share the Chesterfield recovery. Visit the Destination Chesterfield website to find out how you can join the forum.
East Midlands Chamber of Commerce
The local Chamber of Commerce (East Midlands Chamber) has a coronavirus resource page which is being regularly updated.
Webinars for local businesses
The Growth Hub, East Midlands Chamber and other partners are offering lots of free webinars at the moment that can support you and your employees.
Find out what webinars are coming up soon.
Free advertising for Chesterfield businesses
To help support local businesses that are re-opening, and to showcase Chesterfield as a great place to visit, the council is offering retail, hospitality and leisure businesses the chance to take out free listings on the VisitChesterfield website until 31 March 2021.
Councillor Kate Sarvent said: “We know things have been tough for retail, hospitality and leisure businesses over the past few months. It is hoped this advertising opportunity will assist them with the process of reopening and provide a timely sales boost.
“VisitChesterfield aims to promote the town and its businesses to potential tourists as well as local residents, so this free advertising provides a great opportunity for these businesses to let customers, both old and new, know that they are back open for business.”
Independent businesses who are interested in taking advantage of this opportunity should visit www.visitchesterfield.info/advertising, complete the application form and send it to firstname.lastname@example.org along with high resolution landscape images of their business.
Reopening High Streets Safely funding
Chesterfield Borough Council is pleased to announce that it has received £92,500 in funding from the Re-opening the High Street Safely Fund. The funding is primarily for use in Chesterfield town centre, but can also be used to support the re-opening of other district shopping areas such as Staveley town centre, Chatsworth Road and Whittington Moor.
The Government has allocated the funding from the European Regional Development Fund, as part of the European Structural and Investment Funds Growth Programme 2014-2020, to help support the process of reopening England’s high streets safely.
The funding will be used in collaboration with Destination Chesterfield to help implement new measures to encourage the safe re-opening of Chesterfield town centre considering the challenges presented by Covid-19 and the need to promote and maintain safe social distancing. Some of the funding will also be used for communication and public information campaigns to market the town centre and the borough as a place to visit and to encourage more and more people to shop local.
We have already used some of the funding on signage and road and pavement markings to support shoppers to maintain safe social distancing around the outdoor market, market hall and Chesterfield town centre.
More information about how the funding will be spent will be announced over the coming weeks.
Chesterfield Town Centre open for business
Chesterfield Borough Council is delighted to see more people visiting the town centre and indulging in some retail therapy as more shops and market traders return to the high street.
As lockdown restrictions continue to be eased more shops are re-opening, and with footfall in the town centre on the up, the council is encouraging residents to support Chesterfield’s businesses by shopping local to give a real boost to the high street.
Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “It’s great to see so many people back shopping and supporting our town centre businesses.
“Throughout the pandemic, Chesterfield residents have continued to visit the town centre in ever greater numbers to buy their essential goods and with the easing of the lockdown we want many more to embrace and support our #ShopLocal campaign.
"Chesterfield has a fantastic range of independent retailers as well as well-known high street names so there’s lots of choice for shoppers. To find out more about our markets and for the latest town centre updates visit this website.”
As more retailers open and more traders return to the market, the safety of those who live, work and shop in Chesterfield town centre is the council’s number one priority. People visiting the town centre will notice a number of physical changes that the council has introduced so that everyone feels safe and can enjoy their shopping experience whilst following social distancing guidelines. The council’s town centre ambassadors are also on hand to help people navigate the new arrangements and ensure that everyone has a great time.
With more people now visiting the town centre, the council has also now re-opened the public toilets located in the Pavements Shopping Centre, with arrangements in place to ensure that safe social distancing can be maintained alongside extra cleaning and hygiene measures. Shoppers can access these toilets between 10am and 4pm, Monday to Saturday.
The public toilets in the Market Hall are also open, between 9am and 4pm Monday to Saturday.
Checklist for businesses
The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 require the closure of particular businesses. Restrictions are also imposed on businesses which are permitted to remain open. It is important that we all follow the government guidelines to limit the spread of Coronavirus.
Where workplaces are open precautions need to be taken to reduce risks to both the workers and the public. The checklist below will help you to put in place measures in your workplace to keep both employees and customers safe.
Where you are unable to introduce measures to control the risk from Coronavirus you will need to consider closing your business.
New guides to manage the workplace
Practical guidelines have been published to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. More information on the guidelines is available on the Government website.
Business rate relief
Due to COVID-19 the government announced a rate payment holiday for retail, hospitality and leisure businesses for 2020-21 with a rateable value of under £51,000.
Find out more here.
Central Government has confirmed a package of financial measures to support businesses.
The financial measures include:
- a small business grant of £10,000 for all businesses in receipt of small business rate relief
- grant funding of £25,000 available to retail, hospitality and leisure businesses with property where the rateable value is between £15,000 and £51,000
- 100% retail relief has been extended to all retail, hospitality and leisure properties (such as museums, theatres, gyms and hotels) for the whole of 2020/21. New bills will be issued shortly confirming the relief has been applied
- additional relief for nurseries - 100% relief will be paid to all premises occupied by providers on Ofsted’s Early Years Register and wholly or mainly used for the provision of the Early Years Foundation Stage and which are subject to business rates in the year 2020/21.
Business support grants
Under the Government’s business grants scheme, Chesterfield Borough Council has now processed more than £22.9 million of payments to almost 2,000 local businesses.
This represents most of the businesses we believe are eligible for the scheme, but there are still some local businesses that haven’t yet applied.
Grants are available for:
- any business that receives small business rate relief
- retail, hospitality and leisure businesses with a rateable value between £15,000 and £51,000
The business rates team are working hard to process applications as fast as possible, including working in the evening and at weekends.
A number of eligible businesses still need to provide information before we are able to pay the business support grant. If you are eligible for a grant and you have not yet completed the application form, please apply as soon as possible, so the council can process the grant and make payment to you. You can download the application form below.
The council has produced a new FAQs sheet about the business support grants, which aims to highlight which businesses are eligible and what the funding can be used for.
Business rates - coronavirus grant form
The Government has implemented a range of measures to support businesses who are experiencing difficulties because of Coronavirus. More information about these measures can be found on www.gov.uk.
As one of these measures, the Government is providing grants to small and medium sized businesses, to help them through the Coronavirus period.
Further details on the financial support measures can be found on this page.
Further details on the eligibility criteria are available on the Government website.
Chesterfield Borough Council is currently identifying local businesses who are possible recipients of these grants and we are keen to pay the grants as soon as possible.
To help us to quickly transfer the money to businesses, please download and complete the below form. You can return your completed form by:
You will receive an automated response, confirming your application has been received.
- posting it to the following address:
Customer Service Centre
85 New Square
On receipt of this information, we will validate your eligibility for the grant and will arrange for money to be transferred to your bank account by BACS payment.
Business Rates Key links:
Discretionary grants for local businesses
Chesterfield Borough Council has been awarded £1.27 million from the Government to provide discretionary grants to some local businesses who were not eligible to receive funding from the Small Business Rates Grant or Retail, Hospitality or Leisure Grants.
The new grant scheme opens on Friday 5 June 2020 and closes for applications on 17June 2020.
Small businesses can apply for grants of up to £25,000, though the council expects that most grant payments will be in the range of £2,500 to £10,000. The following types of businesses are eligible for this new grant:
- Small businesses in shared offices or other flexible workspaces for example business/industrial parks and incubator offices which do not have their own business rate assessments
- Regular market traders who do not have their own business rates assessment but have fixed building costs, such as rent, insurance or utilities
- Bed and Breakfast accommodation providers who are registered as a food business within Chesterfield Borough and pay Council Tax instead of business rates
- Charities in receipt of charitable business rate relief which would otherwise have been eligible for small business rates relief
To apply for this new grant scheme businesses must:
- Have been the occupier of a property with a trading address in Chesterfield Borough used wholly or mainly for business purposes on 11 March 2020
- Employ fewer than 50 people
- Have a rateable value or annual rent or mortgage of below £51,000
- Be able to evidence relatively high ongoing fixes building costs
- Be able to demonstrate that they have had a significant drop in income due to the Covid-19 pandemic and related restrictions
- Be able to demonstrate the business is their sole or primary source of income
In order to complete the application, we will require some evidence to be submitted along with your application. These can be digital copies, but we may need to see originals as part of our monitoring requirements.
Property costs - Please provide copies of leases, agreements or bills showing your property costs. Property costs are made up of rent or commercial mortgage, rates, premise insurance and utility costs.
Lost income - Please provide copies of management accounts/bank statements for the current period and for the previous period in the last financial year.
Sending the application form
In order to securely share your form digitally we are asking applicants to send this using the council’s document transfer system called egress.
To do this please visit: https://chesterfield.egressforms.com
Select ‘send files to Chesterfield Borough Council’. You will then be presented with a form to complete.
Fill in your name and the best email address to contact you on (if there are any issues with your application, we will send a message to this address).
In recipient details please use the email email@example.com and the recipient should be ‘Chesterfield Borough Council’.
You can then upload your application form and supporting evidence by either clicking ‘add files’ and selecting them from your computer or adding them by dragging and dropping the files into the box called ‘add files here’.
Then complete the Captcha question and submit the form to us.
If you have any problems submitting your application form and the evidence required, please email firstname.lastname@example.org. Please do not send your application directly to this address as it is not secure.
Support for commercial tenants
As a landlord to over 400 commercial tenants, we recognise that some of our tenants will be affected by the COVID-19 pandemic. We want to support businesses through this difficult period and have put the following measures in place for those who need support:
Voluntary / Charity sector
- Rent charged during the period of 1 April 2020 to 30 June 2020 will be waived
- This is designed to ease the financial burden faced by your organisation and does not affect any other terms of your tenancy agreement.
Our rental billing system is being updated to reflect the waived rent. Should you have any further questions or queries please do not hesitate to contact us via email: email@example.com
Retail, food, leisure and other large businesses which have been forced to close down
- Businesses who have been forced to close will have the option to defer rental payments for the period of 1 April to 30 June 2020.
- The sum deferred will be recovered as part of the rental payments made over the following 18 months. If your lease is due to end within the 18-month period, payment will be expected at lease end or alternatively should you renew your lease the 18-month period will be honoured into the new lease.
- We would be grateful if you could confirm via email if you wish to take up this offer: firstname.lastname@example.org
- Please note our rental billing system will continue to issue invoices for the rent due, but rest assured we will not be chasing payment of such should you wish to accept our offer of rental deferment.
- This offer does not constitute a change to the other terms and conditions in your tenancy agreement.
Other office and industrial businesses
- All other businesses can apply to the council for their rental payments to be similarly deferred for the period of 1 April to 30 June 2020. Each application will be assessed on its individual merits, taking into account the type of business and the impact of the COVID-19 pandemic on its ability to trade.
- If agreed, the sum deferred will be recovered as part of the rental payments made over the following 18 months
- If your lease is due to end within the 18-month period, payment will be expected at lease end, or alternatively should you renew your lease the 18- month period will be honoured into the new lease.
If your business has not been affected, you should continue to pay rent as normal.
We will contact all tenants directly and inform them of how they can apply to defer rental payments. If you require any further information, please contact us via email: email@example.com
Interest payments will not occur on deferred rent.
Our rent deferral scheme has been adopted in line with the approach taken by other local authorities.
Other support schemes
We appreciate that not all businesses will be eligible for the small business grants and business rate relief schemes. We therefore want to ensure that these Chesterfield-based businesses are aware of other support schemes and advice which may be available to them during this challenging time.
The council has a business advisor who is available to talk through and offer advice to any Chesterfield based business as part of our D2N2 Local Enterprise Partnership Growth Hub scheme. You can contact the business advisor or staff of the Council’s Economic Development team via firstname.lastname@example.org.
Businesses can also get support and advice from a number of partner agencies including East Midlands Chamber, D2N2 Local Enterprise Partnership, Derbyshire County Council and Destination Chesterfield.
Top-up grant scheme - (2 May 2020) A discretionary fund,set up to accomodate certain small businesses previously outside the scope of the business grant funds scheme
Support for the self employed
With the chancellor’s announcement, there is now support designed for those operating on a self-employed or freelance basis. The fundamental elements of this new move are that payments will be limited to 80 per cent of average monthly trading profits over the last three years and to a maximum of £2,500 per month (for a minimum of three months). Further detailed information can be found on the government website here.
Self-employement Income Support Scheme (SEISS) - HMRC will begin to contact people who may be eligible for the SEISS from 4 May 2020.
Check your eligibility for SEISS (you will need your unique taxpayer reference (UTR) number to do this).
Coronavirus (COVID-19) - Self-Employment Income Support Scheme (SEISS) - how to make a claim webinar - Taking place on Thuesday 14 May and Friday 15 May 2020.
Self-Employed Support Scheme extended
In addition to the announcement of the amendments to the furlough scheme, the Government has also added further support for the self-employed. A second grant will be made available in August to cover 70% of average monthly trading profits up to a maximum of £6,570. Further information about claiming the first grant and the extension can be found here.
Support for Employers from Jobcentre Plus.
Amended terms for the extended Furlough Scheme
The Government has announced the new changes to the Coronavirus Job Retention Scheme (CJRS). This sees the introduction of a period of transition from August to October, with employers beginning to pick up part of employee payments in stages. In August this amounts to employer National Insurance and pension contributions. In September the Government contribution will drop to 70% (with a cap of £2,187) and employers will be expected to pay what they did in August plus 10% of salaries to make up wages to 80% (as a minimum). In October the Government contribution will drop to 60% and the employer contribution will increase to 20% to cover the gap. Further information including changes to who can claim CJRS can be found here:
Chancellor extends furlough scheme - GOV.UK
Even before the Coronavirus (Covid-19) pandemic, many people often felt running a business was an isolating experience. As a business owner, it can also be difficult to keep up to date with the latest information that could help you with the maintenance and development of your enterprise, beyond specialist information related directly to your sector.
The below pages provide you with more information about the great events that are available at your fingertips:
- Destination Chesterfield provides information about business events tailored around the Chesterfield area.
- The D2N2 Growth Hub has a range of events listed on their portal, including those delivered by the Growth Hub itself, as well as regional and national providers.
Guidance and support for employees during coronavirus (COVID-19) - GOV.UK
Advice for furloughed workers - GOV.UK
Chancellor extends furlough scheme until October - GOV.UK, 12 May 2020
Advice for if you lose your job - GOV.UK
Job seekers support
Job search advice and job seekers information from Jobcentre Plus.
The skills toolkit (GOV.UK) - Free digital and numeracy courses to build your skills.
Find more free online learning courses - GOV.UK
COVID-19 Information for Apprentices and Employers of Apprentices
If you are an apprentice or an employer of an apprentice, we understand that you may have some very specific questions about your Apprenticeship or how to support your Apprentice during the COVID-19 outbreak.
The Institute for Apprenticeships has released the following statement:
The Institute understands the unique challenge that Covid-19 presents to the delivery of apprenticeships and that its impact is widespread. We are working closely with the Department for Education to develop a comprehensive and complete set of measures that permit professional discretion so that individuals are protected and disruption is minimised, whilst safeguarding the quality of apprenticeships, should it not be possible to extend the length of an apprenticeship. We anticipate providing detailed guidance this week.
Update from the Institute for Apprenticeships and Technical Education.
In the meantime, please contact your training provider for specific advice with regards to the apprenticeship you are undertaking or supporting.
Information for Apprentices
You are an employee and have a duty of care towards your colleagues to ensure you follow the advice given by the Government and Public Health England. Information about sick pay should be detailed in your contract of employment or employee handbook. As an apprentice you are subject to the same guidelines which can be found here:
COVID-19 Guidance for employees
The latest advice on slowing the spread of COVID-19 and what to do if you feel ill can be found here:
Public Health Guidance
Your employer should inform your training provider of changes to trading circumstances, such as closing their business. However, if you need to self-isolate please make sure you tell your employer and inform your training provider as soon as possible.
Providing apprenticeships during the coronavirus outbreak - GOV.UK
Guidance for apprentices, employers, training providers and assessment organisations about changes to apprenticeships due to coronavirus (COVID-19).
Updated: Information on which apprentices should be prioritised in the offer of face-to-face training from 15 June and also information on end-point assessments ahead of receiving calculated functional skills qualification results.
Redundancy redeployment information for employers
The 'Redundancy redeployment information for employers' document outlines a redundancy and redeployment service being delivered via D2N2.
This service is available to all businesses in the D2N2 area who are having to make changes to their workforce as a result of coronavirus (COVID-19).
Support for voluntary, community and charity groups
There are a number of support measures in place for voluntary, community and charity groups.
Yorkshire Building Society Charitable Foundation
Yorkshire Building Society Charitable Foundation has launched its Coronavirus Response Fund to support smaller charities during the Covid-19 outbreak. The fund will support charities that are helping UK communities to cope with the impact of the coronavirus pandemic by helping with running costs, staff and travel costs as well as volunteer expenses.
Find out more about the eligibility criteria and how to apply for the Yorkshire Building Society Charitable Foundation page.
The Barclays Foundation
Barclays has announced the establishment of The Barclays Foundation, to provide a Community Aid Package of £100 million to charities working to support vulnerable people impacted by Coronavirus (Covid-19).
Find out more on Barclays website.
Emergency Surplus Food Grants
Food redistribution organisations across England are to benefit from £3.25 million of government funding to help them cut food waste and redistribute up to 14,000 tonnes of surplus stock during the coronavirus (COVID-19) outbreak.
More information is provided on the WRAP website.
Arts and Creatives Support
The Arts Council are making £160 million of emergency funding available for those organisations and individuals who will need it during this crisis, and they have also changed the funding requirements for individuals and organisations currently in receipt of their funding.
£20 million of Government Funding for innovative businesses
Technology and research-focused businesses are invited to apply for a share of up to £20 million of Government funding to help boost the UK’s resilience.
Grants of up to £50,000 will be available to businesses to develop new ways of working to support industries such as delivery services, food manufacturing, retail and transport, as well as to support people currently staying at home.
Innovations could include:
- new technology allowing retailers to respond better to sudden spikes of consumer demand and improve deliveries across the UK;
- new services for families to connect with and remotely monitor their elderly or vulnerable relatives, giving people peace of mind that their loved ones are receiving the services they require such as food deliveries, doctor’s appointments and paying bills;
- creating education tools which seamlessly integrate the classroom with the kitchen table, allowing teachers to remotely set dynamic tasks, support vulnerable children and make certain no child is left behind.
The proposals will be reviewed as part of a competition launched by Innovate UK, seeking the best new ideas from businesses.
All the projects will begin by June 2020 and will last up to six months, with products and services expected to be available to the public towards the end of this year.
Businesses should apply by Friday 17 April.
Relief Grants for Young Entrepreneurs
The Prince's Trust and NatWest have launched a £5 million grant fund for young entrepreneurs whose businesses have been affected by the Coronavirus (Covid-19) outbreak. Find out more on The Princes Trust enterprise relief fund page.
Government support for charities
The UK government has issued coronavirus guidance for charities and has announced a £750 million package of support for those involved in front line delivery.
Princes Trust and NatWest Enterprise Relief Fund
The Princes Trust and NatWest have announced support for business owners who are aged between 18 and 30. Those who have set their enterprise up within the last four years can register their interest to receive grant and one to one support. Find out more on The Princes Trust enterprise relief fund page.
Coronavirus support for charities
There is a range of assistance available to organisations operating in the charitable sector. See what funding is available to charities during the COVID-19 pandemic.
The newest addition to this support has just been unveiled by the Charities Aid Foundation (CAF) and offers up to £10,000 grant funding for small charities.
£16 million for food charities to provide meals for those in need - GOV.UK, 8 May 2020
Coronavirus (COVID-19): Apply for the Food Charities Grant Fund - GOV.UK
Domestic abuse charities can apply for vital funds - GOV.UK, 7 May 2020
Domestic abuse safe accomodation: COVID-19 emergency support fund - GOV.UK
Legionella business information
Regulation and enforcement
Chesterfield Borough Council’s regulatory teams are currently working remotely and will continue to do so.
The teams are available to advise, investigate and take action on a number of issues, including enforcement of the Coronavirus regulations as well as dealing with noise complaints, licensing issues and regulation of private sector housing.
The teams can also help advise local businesses on how they can work within the regulations.
Find out more about the work of these teams and how you can get in contact with them on the licensing and regulation page.
If you have concerns about a how a particular licensed premises is being operated, you can report these to the council by calling 01246 345345 or emailing email@example.com. You can report other retail outlets to trading standards by emailing firstname.lastname@example.org. Outside of office hours please report these premises to the police by calling 101.
Coronavirus business closure regulations enforcement
Chesterfield Borough Council is working closely with partners in the police and the County Council’s trading standards team to enforce the restrictions set out in the Coronavirus Business Closure Regulations.
Whilst there is evidence of excellent compliance across the borough, the council will investigate and take enforcement action against licenced premises like pubs and takeaways that choose to open or flout social distancing guidelines.
Enforcement will range from informal warnings and advice to forced closures with Police support, as well as licensing hearings and prosecutions should businesses continue to breach the new closure regulations.
If you have concerns about a licenced premises, you can report these to the council by calling 01246 345345 or emailing email@example.com. You can report other retail outlets to trading standards by emailing firstname.lastname@example.org.
Outside of office hours please report these premises to the police by calling 101.
External key contacts and information
Funding available to charities during the COVID-19 pandemic - Civil Society
Grant funding for small charities - Charity Aid Foundation (CAF)