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Accessible taxis for wheelchair users

Accessible taxis for wheelchair users

We're making it easier for wheelchair users to use taxis and private hire vehicles in Chesterfield.

Drivers of wheelchair accessible hackney carriages (taxis) or private hire vehicles must now provide assistance to wheelchair users* and are not allowed to charge extra for a fare.   

Drivers must:

  • carry the passenger while in their wheelchair if they wish
  • carry the wheelchair if the passenger chooses to sit in a passenger seat
  • ensure the passenger is carried in safety and reasonable comfort 
  • give the passenger reasonable mobility assistance, such as:
    • helping them to get into or out of the vehicle
    • if the passenger chooses to remain in their wheelchair, helping them to get into and out of the vehicle while in their wheelchair
    • loading and unloading the passenger’s luggage
    • loading the wheelchair into or out of the vehicle if required

Full details of what is covered can be found on the Gov.uk website

Charges for carrying wheelchair users

Drivers mustn't make any extra charge for carrying or assisting a passenger with a wheelchair.

The meter should not be left running while helping the wheelchair user, or while the passenger gets into or out of the vehicle.

Exemptions

Drivers may be able to claim an exemption from these duties on medical grounds or because their physical condition makes it impossible or unreasonably difficult for them to comply. If a driver has an exemption certificate they must display it in their vehicle.

The law regarding wheelchair accessible taxis and private hire vehicles

We've brought in these changes in accordance with sections 165 and 167 of the Equality Act 2010, which make it a criminal offence for drivers of designated taxi and private hire vehicles to refuse to carry passengers in wheelchairs, to fail to provide them with appropriate assistance, or to charge them extra. 

Find out more in our Hackney carriage and private hire vehicle licensing policy.

Finding wheelchair accessible taxis and private hire vehicles

Below is a list of vehicles that we have licensed as being wheelchair accessible: 

Hackney carriages/taxis

  • Peugeot Partner – AR02 CAB – One 2 Call
  • Renault Espace – AU60 CFY – Shaws Taxis Ltd
  • Citroen Dispatch – AV13 WVT – Chris’s Taxis
  • Citroen Dispatch – BD06 EBO – Door 2 Door
  • Citroen Dispatch – BK06 UAD – Elmo’s Millenium Taxi Service
  • Citroen Dispatch – BK56 WMO – Wingerworth Taxis
  • Ford Galaxy – BL02 LEL – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – BX55 XTK – Door 2 Door
  • Volkswagen Caddy – C7 AXY – Richards
  • Ford Galaxy – C9 DHT – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – CN55 HHU – City Taxis
  • Ford Transit – CU10 DXY – Grant Taxis
  • Fiat Scudo – DN06 EWE – City Taxis
  • Citroen Dispatch – DN54 DOA – Door 2 Door
  • Fiat Scudo – DS06 WGY – PD’s Taxis
  • Fiat Scudo – DU56 LUD – Mill’s Taxis
  • Ford Galaxy – EN55 GJF – Duckmanton/Chris’s Minibus Hire Ltd
  • Citroen Berlingo – FE05 FLV – City Taxis
  • Citroen Dispatch – FL59 EOA – Chatsworth Taxis
  • Peugeot Expert – FY05 RUJ – Celia’s Cars
  • Peugeot Expert – GX10 LDZ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Expert – GX59 GJY – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – HA10 TAX – Halo Taxis
  • Volkswagen Caddy –HX10 HBJ – Naylor’s Taxis
  • Citroen Dispatch – KP13 TRX – Alfie’s Taxis
  • Ford Tourneo – KX57 GVU – PD’s Taxis
  • Ford Tourneo – KX60 BOV – City Taxis
  • Citroen Berlingo – LJ60 BZY – A Line
  • Ford Galaxy - LS12 PXG - Minky
  • Citroen Dispatch – MF56 BHN – T.M. Taxis
  • Citroen Dispatch – MT06 WOD – City Taxis
  • Volkswagen Transporter – MX56 OHG – City Taxis
  • Citroen Dispatch – N19 ARY – GM Taxis
  • Peugeot Partner – N4 GMF – RA Taxis
  • Peugeot E7 – N5 TXE – City Taxis
  • Peugeot Expert – N88 DMX – Nadim
  • Fiat Doblo – NK07 GOE – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy – NK60 ENJ – Dave’s Taxis
  • Peugeot Expert E7 – OEZ 5333 – Mark’s Taxis
  • Peugeot Expert – P40 OGO – Chris’s Taxis
  • Citroen Dispatch – P90 LEL – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – PE56 WRC – City Taxis
  • Renault Trafic – PJ54 WXL – Shaw’s Taxis Ltd
  • Fiat Doblo – PK56 MBF – Economy Taxi
  • Citroen Berlingo – PK61 XJX – Chris’s Taxis
  • Fiat Scudo – PN07 PXC – City Taxis
  • Ford Tourneo – PX07 WHZ – Shaw’s Taxis Ltd
  • Volkswagen Caddy Maxi – R7 AXY – Naylor’s Taxis & Executive Service Ltd
  • Peugeot E7 – S40 TXE – S40
  • Peugeot Partner – SF10 LKE – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – SF58 DTN – Door 2 Door
  • Peugeot Partner – SF60 JJZ – Halo Taxis
  • Peugeot Partner – SF60 HCU – Chris’s Taxis
  • Ford Tourneo – SA06 XMF – A Line
  • Ford Tourneo – SA09 OJV – Howard’s
  • Peugeot Expert – SA56 XRW – City Taxis
  • Peugeot Expert – SD07 MYM – City Taxis
  • Peugeot Partner – SF09 JBY – Sam’s
  • Peugeot Partner – SF10 LRA – Chris’s Taxis
  • Peugeot E7 – SF10 BAU – M & M Taxis
  • Peugeot Expert E7 – SF10 BBO – The Village Taxis
  • Peugeot Partner – SF10 BMV – City Taxis
  • Peugeot Partner – SF10 LWG – City Taxis
  • Peugeot Partner – SF11 BEJ – Chris’s Taxis
  • Peugeot Partner – SF11 BFJ – Fearn’s Taxis
  • Peugeot Partner – SF11 KNW – City Taxis
  • Peugeot Partner – SF11 MZD – City Taxis
  • Peugeot Expert – SF13 AOP – Chris’s Taxis
  • Peugeot Expert – SF13 JFJ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Eurotaxi – SF14 EWS – Eric’s
  • Peugeot Expert E7 – SF54 LKY – SC Taxis
  • Fiat Scudo – SF55 CGU – City Taxis
  • Peugeot Partner – SF59 LNN - Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF59 NPG – Chris’s Taxis
  • Peugeot Partner – SF60 BNB – City Taxis
  • Peugeot Partner – SF60 BTE – City Taxis
  • Peugeot Partner – SF60 KVZ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF61 FNZ – Door 2 Door
  • Volkswagen Caddy Maxi – SF62 FCN – Naylor’s Taxis & Executive Services Ltd
  • Peugeot Euro 7 – SF62 LFJ – Chesterfield Taxi Service
  • Peugeot Partner – SF62 LFL – City Taxis
  • Peugeot E7 – SJ04 EUB – MJ Taxis
  • Peugeot Partner – SJ08 RLV – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SJ10 AJX – Eric’s
  • Peugeot Expert – SJ55 LVB - City Taxis
  • Peugeot Expert – SJ56 LPY – A Line
  • Fiat Scudo – SJ57 AYT – MJ Taxis
  • Peugeot Partner – SJ58 LPP – Duckmanton/Chris’s Minibus Hire Ltd
  • Citroen Dispatch – SK60 LHN – City taxis
  • Citroen Berlingo – SL60 GXD - PD’s Taxis
  • Peugeot Partner – SR11 GWP – Door 2 Door
  • Peugeot Partner – T6 XXT – Direct Taxis
  • Peugeot Expert – T666 CAB – MJ Taxis
  • Peugeot E7 – T80 KHN – City Taxis
  • Peugeot E7 – TJ07 ENH – City Taxis
  • Volkswagen Sharan – UVO 844 – Big Nigel’s
  • Fiat Scudo – V25 JDS – Celia’s Cars
  • Fiat Scudo – YM08 JAU – Celia’s Cars
  • Fiat Scudo – YM54 UZP – AK Taxis
  • Fiat Doblo – YN08 FZV – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – YP05 COU – Celia’s Cars
  • Fiat Scudo – YP05 CRF – Celia’s Cars
  • Fiat Scudo – YR54 UEP – A Line
  • Fiat Scudo – YS56 CCA – City Taxis
  • Fiat Scudo – YT56 XGD – Celia’s Cars
  • Fiat Scudo – YT56 XHH – City Taxis
  • Fiat Doblo – YX08 WVA – Roger’s
  • Fiat Doblo – YX08 WVC – Chesterfield Connect
  • Fiat Doblo – YX54 VPD – Celia’s Cars
  • Citroen Dispatch – YX56 GWC – Shaw’s Taxis
  • Fiat Doblo – YX58 OFU – MT Taxis
  • Fiat Doblo – YY58 DXE – Mc’s

Private hire vehicles

There are no private hire vehicles licensed as wheelchair accessible taxis yet.

How to register a wheelchair accessible taxi or private hire vehicle

Contact our licensing team on 01246 345 230 or email licensing@chesterfield.gov.uk if you want to register your taxi or private hire vehicle as being wheelchair accessible.


Last updated on 10 August 2018