We're making it easier for wheelchair users to use taxis and private hire vehicles in Chesterfield.
Drivers of wheelchair accessible hackney carriages (taxis) or private hire vehicles must now provide assistance to wheelchair users* and are not allowed to charge extra for a fare.
Full details of what is covered can be found on the Gov.uk website.
Charges for carrying wheelchair users
Drivers mustn't make any extra charge for carrying or assisting a passenger with a wheelchair.
The meter should not be left running while helping the wheelchair user, or while the passenger gets into or out of the vehicle.
Drivers may be able to claim an exemption from these duties on medical grounds or because their physical condition makes it impossible or unreasonably difficult for them to comply. If a driver has an exemption certificate they must display it in their vehicle.
The law regarding wheelchair accessible taxis and private hire vehicles
We've brought in these changes in accordance with sections 165 and 167 of the Equality Act 2010, which make it a criminal offence for drivers of designated taxi and private hire vehicles to refuse to carry passengers in wheelchairs, to fail to provide them with appropriate assistance, or to charge them extra.
Find out more in our Hackney carriage and private hire vehicle licensing policy.
Finding wheelchair accessible taxis and private hire vehicles
Below is a list of vehicles that we have licensed as being wheelchair accessible:
Private hire vehicles
There are no private hire vehicles licensed as wheelchair accessible taxis yet.
How to register a wheelchair accessible taxi or private hire vehicle
Contact our licensing team on 01246 345 230 or email firstname.lastname@example.org if you want to register your taxi or private hire vehicle as being wheelchair accessible.
Online Complete our online enquiry form.
Phone or textTel: 01246 345 345Text: 07960 910 264
In personCustomer Service Centre85 New SquareChesterfieldS40 1AH
Mon - 8.30am to 5pmTue - 8.30am to 5pmWed - 10am to 5pmThu - 8.30am to 5pmFri - 8.30am to 4.30pmSat for payments - 9am to midday
By postChesterfield Borough CouncilTown HallRose HillChesterfieldS40 1LP