Coronavirus (COVID-19) - how it is affecting our services

Paying council tax or business rates

Paying council tax or business rates

Find out what help is available for paying your Council Tax during the coronavirus outbreak.

Methods of payment

Pay by direct debit

We recommend you use direct debit to pay your council tax or business rates as it is the safest and simplest method of payment.

Find out more about paying by direct debit.

Pay online by credit or debit card

Pay council tax online

Pay business rates online

Alternatively, you can use our 24-hour automated telephone system on 03456 020 214.

Pay by post

Cheques and postal orders should be crossed and made payable to: Chesterfield Borough Council

Send your cheque or postal order to:

Customer Service Centre
PO Box 100
85 New Square
Chesterfield S40 1AH

Please ensure that you write the name of the council tax/business rates payer, together with the address and billing account number on the back of the cheque.

Post-dated cheques will not be accepted. Please do not send cash through the post.

In person

Customer Service Centre 

Monday, Tuesday, Thursday: 8.30am to 5pm
Wednesday: 10am to 5pm 
Friday: 8.30am to 4.30pm
Saturday: 9am to 12 noon

Healthy Living Centre, Staveley (using our payment kiosk)
Monday, Tuesday, Thursday: 8.30am to 4.30pm
Wednesday: 10am to 4.30pm
Friday: 8.30am to 4pm

Pay by standing order

Please obtain a standing order form from your bank and complete it with thefollowing details:

Bank branch: Lloyds Bank, Chesterfield
Sort code: 30-00-02
Account name: Chesterfield Suspense
Account number: 02055134

You must also quote your account reference.

Post office

On a Transcash voucher available from any Post Office. The payer will be required to pay an inpayment fee to the Post Office. The voucher must show the taxpayer's full name, address, billing number and the Chesterfield Borough Council Giro Account Number 409 6711.

Please note that when paying by standing order or post office giro, a minimum of four clear working days should be allowed for transmission delays.

To find your nearest Post Office, please visit head to the Post Office branch finder.

Barcodes on bills

Barcodes can be used at post offices and any PayPoint outlet, as well as electronic payment machines. See a list of PayPoint outlets below.

Find your nearest PayPoint outlet. 

Council tax instalments

Council tax is usually payable over ten monthly instalments from April to January (if issued for the full financial year); or the number of whole months left in the financial year less one (if issued during the financial year). Customers can request to pay their council tax over the whole 12 months of the financial year up to and including March. This option is not available for payment of business rates.


Remittance advices

If you need to send us a remittance advice to confirm that a business rates account has been paid, please email it to


Last updated on 02 April 2020