Methods of payment
Pay by direct debit
We recommend you use direct debit to pay your council tax or business rates as it is the safest and simplest method of payment.
Find out more about paying by direct debit.
Pay online by credit or debit card
There is currently a problem with the payment gateway and we are unable to take online payments at this time. The issue is being investigated and will be rectified as soon as possible. Please accept our apologies for any inconvenience caused.
Alternatively, you can use our 24-hour automated telephone system on 03456 020 214.
Pay by post
Cheques and postal orders should be crossed and made payable to: Chesterfield Borough Council
Send your cheque or postal order to:
Customer Service Centre
PO Box 100
85 New Square
Chesterfield S40 1SN
Please ensure that you write the name of the council tax/business rates payer, together with the address and billing account number on the back of the cheque.
Post-dated cheques will not be accepted. Please do not send cash through the post.
Customer Service Centre
Monday, Tuesday, Thursday: 8.30am to 5pm
Wednesday: 10am to 5pm
Friday: 8.30am to 4.30pm
Saturday: 9am to 12 noon
Healthy Living Centre, Staveley (using our payment kiosk)
Monday, Tuesday, Thursday: 8.30am to 4.30pm
Wednesday: 10am to 4.30pm
Friday: 8.30am to 4pm
Pay by standing order
Please obtain a standing order form from your bank and complete it with thefollowing details:
Bank branch: Lloyds Bank, Chesterfield
Sort code: 30-00-02
Account name: Chesterfield Suspense
Account number: 02055134
You must also quote your account reference.
On a transcash voucher available from any Post Office. The payer will be required to pay an inpayment fee to the Post Office. The voucher must show the taxpayer's full name, address, billing number and the Chesterfield Borough Council Giro Account Number 409 6711.
Please note that when paying by standing order or post office giro, a minimum of four clear working days should be allowed for transmission delays.
Barcodes on bills
Barcodes can be used at post offices and any PayPoint outlet, as well as electronic payment machines. See a list of PayPoint outlets below.
Council tax instalments
Council tax is usually payable over ten monthly instalments (if issued for the full financial year); or the number of whole months left in the financial year less one (if issued during the financial year). Customers can request to pay their council tax over the whole 12 months of the financial year up to and including March. This option is not available for payment of business rates.
If you need to send us a remittance advice to confirm that a business rates account has been paid, please email it to firstname.lastname@example.org.