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Lost and stray dogs

Lost and stray dogs

Lost dogs

If you lose your dog you should:

  • contact us if you lost your dog in our area; you can contact us during office hours on 01246 345345 or you can send an email to
  • contact neighbouring councils, as dogs can walk some distance
  • register with local lost and found pet registers
  • ask someone to stay at home while you search for your dog
  • give your mobile number to a neighbour in case your dog returns
  • check social media (for example Dog S.O.S Derbyshire and Spotted: Chesterfield on Facebook).

It is a requirement by law that your dog has a microchip and that the contact details on the database are up to date. It is also a legal requirement to have a collar and identification tag (with your contact details on). Both of these measures ensures that lost dogs can be reunited quickly with their owners.

If you contact us during office hours (8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday), we will take a detailed description of your dog and check our records to see if we have found it. If you notify us your dog is missing and we later find it, we will return the dog to you straight away. There is a £25 fee for this service.

If we have already found your dog and it has been placed in kennels before you contact us, then you can arrange to go to the kennels and collect it. During office hours (8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday), please call 01246 345345 to arrange an appointment to collect your dog from the kennels.

Please note – dogs can only be collected from the kennels by prior appointment only. There is a fee for kennels as listed below.  

Stray dogs - have you found a dog?

If possible please try and contain the dog so that it can't escape again, but only if you can do it safely.

If a dog is behaving aggressively and someone has been attacked or bitten, call the police non-emergency number 101. If it is an emergency situation call the police on 999. 

Check the dog – does it have a collar and tag? If yes, you contact the named person (providing this information is engraved on the tag).

If you are near a veterinary surgery or pet shop, you may want to take the dog there to check for a microchip. If the dog does have a microchip the owner can be contacted.

You may wish to register the dog on social media (for example Dog S.O.S Derbyshire and Spotted: Chesterfield on Facebook).

During office hours (8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday) you can phone Chesterfield Borough Council on 01246 345345. An environmental protection team officer will call you back to make arrangements to collect the dog from you. Please note that due to other work commitments we cannot always offer an immediate response; we do aim to respond to all calls about stray dogs within two hours.

Outside office hours:

After 5pm Monday to Thursday, after 4.30pm Friday or at the weekend you can call us on 0300 323 0076.

Stray dogs can only be taken to the kennels out of hours by prior appointment between 5pm to 8pm Monday to Friday, at weekends the opening hours are 8.30am to 8.00pm (by appointment only).

Dogs can only be collected between the hours of 8.30am and 5pm by prior appointment only.

Stray dog kennelling charges

The following fees apply for kennelling stray or lost dogs.

Statutory fee = £25.00
Administration fee =  £11.00
Boarding per day, or part day = £15.50

The fine and administration charges are one-off fees, so you can use the guide below to see how much you would pay, depending how long your dog has been kennelled.

Day 1 = £51.50
Day 2 = £67.00
Day 3 = £82.50
Day 4 = £98.00
Day 5 = £113.50
Day 6 = £129.00
Day 7 = £144.50
Day 8 = £160.00

After eight days, a dog is considered unclaimed.

Please note: dogs will only be returned once the full kennelling costs have been paid. This can be done by cash, debit or credit card.

Last updated on 31 January 2018