If you have found a dog please phone 01246 345345 (during office hours) or 0300 323 0076 (out of office hours).
During office hours a dog warden will call you back to make arrangements to reunite the dog with its owner.
If you are calling out of hours, you will be given contact details for the kennels. Stray dogs can only be taken to the kennels out of hours by prior appointment between 5pm to 8am Monday to Friday, at5t weekends there is a 24 hour reception (by appointment only).
If possible please try and contain the dog so that it can't escape again, but only if you can do it safely.
If a dog is behaving aggressively and someone has been attacked or bitten, call the police non-emergency number 101. If it is an emergency situation call the police on 999.
If you lose your dog you should:
contact us if you lost your dog in our area; we may already know where it is
contact neighbouring councils, as dogs can walk some distance
register with local lost and found pet registers
ask someone to stay at home while you search for your dog
give your mobile number to a neighbour in case your dog returns
During office hours:
8.30am to 5pm Monday to Thursday
8.30am to 4.30pm Friday
Call us on 01246 345 345.
If you contact us during office hours, we will take a detailed description of your dog and check our records to see if we have found it. If you notify us your dog is missing and we later find it, we will return the dog to you straight away. There is a £25 fee for this service.
If we have already found your dog and it has been placed in kennels before you contact us, then you can arrange to go to the kennels and collect it. There is a fee for kennels as listed below.
Outside of office hours:
Call us on 0300 323 0076.
If you call us outside office hours, you will be given the number for the kennels. You can then arrange to visit and collect your dog, if they have it.
Stray dog kennelling charges
The following fees apply for kennelling stray or lost dogs.
Statutory fee = £25.00
Administration fee = £11.00
Boarding per day, or part day = £15.50
The fine and administration charges are one-off fees, so you can use the guide below to see how much you would pay, depending how long your dog has been kennelled.
Day 1 = £51.50
Day 2 = £67.00
Day 3 = £82.50
Day 4 = £98.00
Day 5 = £113.50
Day 6 = £129.00
Day 7 = £144.50
Day 8 = £160.00
After eight days, a dog is considered unclaimed.
Please note that dogs will only be returned once the full kennelling costs have been paid. This can be done by cash, debit or credit card.
Unclaimed stray dogs
After eight days unclaimed dogs are gifted to Canis Ltd at Old Whittington, who look after all of the council's stray dogs in accordance with the legislation. The council is required to look after strays for seven days and after that time, it can gift, sell or euthanase the dog.
Sometimes for medical or behavioural reasons a dog will be put to sleep before this time.
Our officers also work with Derbyshire Dog Rehoming at Broomhill Farm to find new homes for unclaimed strays.
If you are interested in adopting a dog, please check the rehoming page on Facebook or call 01246 456 781.