Contact us

Ways to contact us

You can get in touch online, by phone or text, in person, or in writing.


Call us on 01246 345345

Our phone lines are open 8.30am to 5pm on Monday, Tuesday, Thursday Friday, and between 10am and 5pm on Wednesday.

If you call outside these times you will hear instructions for what to do if you have an urgent problem such as an emergency repair, lost dog, flooding or are homeless.


Text us on 07960 910264

This number is monitored during opening hours and doesn't accept voice messages. 


Contact us online through My Chesterfield

You can send us general enquiries online.

Contact Us Online Button

Protecting your privacy - find out how we protect your information

Some of our services have direct email addresses - you can find these on the information pages of our website.


Visit the Customer Service Centre

85 New Square, Chesterfield, S40 1AH - you can find us off New Square (just up from Subway). Find out how to get here and where to park.

The Customer Service Centre is open 9am to 2pm on Monday, Tuesday, Thursday Friday, and between 10am and 2pm on Wednesday.

Licensing enquiries are by appointment only - to arrange an appointment please email licensing@chesterfield.gov.uk or call 01246 345230.  


Write to us

Chesterfield Borough Council
Town Hall
Rose Hill
Chesterfield
S40 1LP


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Last updated on 08 November 2022