Coronavirus (COVID-19) - how it is affecting our services


Coronavirus outbreak: Chesterfield Borough Council services update - 17 April

Throughout the Coronavirus (COVID-19) outbreak Chesterfield Borough Council has been responding to new requirements and updating the services provided in line with the latest Government guidance.

All of the latest service-related updates can be found in the dedicated coronavirus information hub.


The council is asking residents to think about their neighbours and to not start bonfires in their gardens during the coronavirus outbreak.

Smoke from bonfires can be particularly harmful for people with asthma and other respiratory conditions. With people confined to their homes it means smoke is more likely to present a nuisance to others. Bonfires also have the potential to get out of control quickly, which could place an unnecessary burden on the emergency services.

Councillor Jill Mannion-Brunt, cabinet member for health and wellbeing, said: “We would ask that our residents do not light bonfires as the smoke they produce may cause a nuisance to their neighbours, and in some cases have a really negative effect on people’s health.

“Chesterfield Borough Council is working hard to maintain a garden waste collection service through the period of the coronavirus lockdown, and so there is no need for people to be burning materials in their gardens.”

Whilst recycling centres are closed across the county, Chesterfield Borough Council is continuing to collect garden waste from residents’ homes in order to stop this building up in people’s gardens.

The council will take enforcement action against any persistent offenders where bonfires are causing a nuisance to their neighbours.

Grass cutting

Chesterfield Borough Council will resume its essential grass cutting service in housing estates, parks and alongside roads from next week (20 April) however in line with the council’s commitment to climate change some areas will be set aside for rewilding, in order to encourage biodiversity.

Grass cutting is an essential service. The council has a requirement, under the Highways Act, to maintain verges. There are also health and safety issues if grass is allowed to grow too long. It is also very much part of the council’s objectives to ensure that our residents live in attractive housing estates and have local access to well-maintained parks and open spaces.

The grass cutting teams will be following the latest government guidance in relation to social distancing, which should have a limited impact on their ability to safely perform grass cutting duties across the borough.

Should you have any particular concerns about grass cutting in your local area, please report it using our online form.

Out of hours contacts

Chesterfield Borough Council wants to reassure residents that they can access council services and advice over the weekend.

You can find out who to contact about particular services on our website by visiting the council's contact us page.

Council house tenants can access our emergency repairs service, please call 01246 345041 to arrange any repairs required to your home over the weekend.

If you need to speak with the Careline team urgently, please call 0300 3230076.

The homelessness support service has an out of hours team that you can reach by calling Derbyshire County Council on 01629 533190. You can seek help for yourself or for an individual that you feel is at risk through this number.

You can also refer rough sleepers via the Streetlink service.

The latest announcements on council services are all published online, you can access these by visiting the coronavirus information hub.

Updates are also provided on the council’s official social media channels, on Twitter you can find the council at @ChesterfieldBC and on Chesterfield Borough Council's Facebook page.

The contact centre is open from 8:30am to 5pm Monday to Friday, you can reach them by calling 01246 345345 or you can email Chesterfield Borough Council has also launched an online advice service that can be reached by visiting the council’s homepage.

First published on 17 April 2020 Last updated on 29 April 2020