Coronavirus (COVID-19) - how it is affecting our services


Coronavirus outbreak: Chesterfield Borough Council services update – 22 May

As we move into the recovery phase of our response to the Coronavirus (Covid-19) outbreak Chesterfield Borough Council will assess and respond to new requirements and will modify service provision in line with the latest Government guidance. Our priority is to ensure that the locations and workplaces from which we deliver our services are as safe as possible for our communities and staff.

Business Grants

Under the Government’s business grants scheme, Chesterfield Borough Council has now processed more than £22.9 million of payments to almost 2,000 local businesses.

This represents most of the businesses we believe are eligible for the scheme, but there are still some local businesses that haven’t yet applied.

Councillor Terry Gilby, cabinet member for economic growth, said: “We want to help as many local businesses as possible to claim the grant support to which they are entitled to, but we need you to get in touch. Please let us have your application form, so that we can check out your eligibility and process your payment as soon as possible.”

Grants are available for:

  • any business that receives small business rate relief
  • retail, hospitality and leisure businesses with a rateable value between £15,000 and £51,000

You can find the application form and more details about the grant and other support packages for business in the business section of the Coronavirus information hub.

Please return your completed application form to

E-claim form for Housing Benefit and Council Tax Discount

In response to the increasing number of people who may need financial support as a result of the COVID-19 outbreak, Chesterfield Borough Council has developed a new online process for residents to use when applying for Housing Benefit and Council Tax Support. Residents can use a variety of devices when applying online, including smartphones, tablets and laptops.

Councillor Jean Innes, cabinet member for business transformation and customers, said: the council’s new online process is secure, quick and easy to complete and removes the need for residents to post or personally bring information into our Customer Services Centre. It also means we can begin to assess residents’ applications immediately, shortening the time it takes for benefits to be paid.”  

Residents who need assistance when applying online can use our webchat facility or call our contact centre team on 01246 345345 who will be very pleased to help.

The council is continuing to develop its online provision and will release more content to help residents access our services over the next few months.

All of the latest service-related updates will be published in the dedicated Coronavirus information hub.

First published on 22 May 2020 Last updated on 22 May 2020