Coronavirus (COVID-19) - how it is affecting our services


Coronavirus outbreak: Chesterfield Borough Council services update – 24 April

Throughout the Coronavirus (COVID-19) outbreak Chesterfield Borough Council has been responding to new requirements and updating the services provided in line with the latest Government guidance.

All of the latest service-related updates can be found in the dedicated Coronavirus information hub.

Parks and open spaces

The council’s country parks and green spaces remain open for residents to exercise in, but please only use parks and open spaces that are close to your home.

When visiting parks and open spaces, we politely request that social distancing measures are followed at all times.

This means:

  • not meeting up with friends or family for games and parties
  • keeping at least two metres from anyone not in your household
  • not using play equipment or other facilities that are closed
  • sneezing or coughing into your arm or a tissue

Councillor Jill Mannion-Brunt, cabinet member for health and wellbeing, said: “We are aware that for lots of residents, using parks is the best way they can get their exercise, but we all need to play our part in controlling the spread of coronavirus and we can do that by sticking to the social distancing measures put in place by the Government.

“We are grateful for the understanding shown so far by members of the public in such difficult times.”

Grass and tree cutting

The council will be continuing with its essential grass cutting service, which resumed on 20 April, alongside roads and in housing estates and parks. However, in line with the council’s commitment to climate change some areas will be set aside for rewilding, in order to encourage biodiversity.

Grass cutting is an essential service. The council is required under the Highways Act to maintain verges. There are also health and safety issues if grass is allowed to grow too long. The council is also committed to ensuring that our residents live in attractive housing estates and have local access to well-maintained parks and open spaces.

Tree maintenance will resume from Monday 4 May to ensure that street signs and site lines are kept clear for the safety of residents. The team will also carry out work in areas where subsidence or other potential health and safety issues are raised.

The teams will be following the latest Government guidance in relation to social distancing.

Should you have any particular concerns about grass cutting or trees in your local area, please report it using our online form.

Bulky waste disposal

The council is warning residents to check who is collecting their bulky waste before handing it over to be disposed.

If you are passing waste to someone other than your normal refuse collector or the council, you have a legal duty of care to check that the person you are handing your waste to is authorised to take it. Fixed Penalty Notices of up to £400 can be issued on the spot to anyone who fails to properly exercise this responsibility, and whose waste is found fly tipped.

There are some simple steps you can take when someone offers to dispose of your waste for you:

  • Check they are a registered waste carrier - ideally, they should have a copy of their registration documents on them, so ask to see these
  • If you are not sure whether someone is authorised to collect waste, you can check them out with your local Environment Agency or call 03708 506506  
  • Get a written receipt/transfer note showing the waste carrier’s contact details, a description of your waste and details of where they are taking it
  • Note down the make, colour and registration number of the vehicle that is taking your waste away.

The council provides a chargeable bulky waste collection service for residents. Further information on the council’s bulky waste collection service is available online or by calling 01246 345345.

If you are concerned about anyone offering to provide a waste disposal service, you can also report the details of the person or their vehicles to Chesterfield Borough Council’s enforcement team by calling 01246 345345 during office hours.

You can also report fly tipping on the council’s website.The enforcement team will carry out an investigation and take legal action against any person(s) found to be committing waste crime offences.

Stay up to date with all the latest information about Coronavirus and service updates on our dedicated Coronavirus information hub.

First published on 24 April 2020 Last updated on 01 May 2020