Flooding and clean-up update 9am - Wednesday 1 November

Our teams have been continuing to work hard throughout the weekend to help residents and businesses affected by severe flooding.

We will continue to have teams on the ground each day throughout this week – cleaning affected streets, removing flood-damaged goods, and responding to calls for assistance.

Staff have also been calling house by house and business by business to offer advice and support and understand the needs of those affected so that we can continue to plan the council’s recovery actions. We believe we have now visited all known flood affected businesses and the vast majority of flood affected residential properties, but if you still require help, please get in touch with us on 01246 345345.

If you are affected by flooding you can find more information about suppport available and guidance on cleaning up your property on our website


Clean up and removal of waste

Our teams will continue to visit areas of Chesterfield affected by flooding to clean and collect waste until Friday 3 November.

From Monday 6 November, if you have been affected by flooding and still require waste items to be collected, please call us on 01246 345 345 to arrange this.


Government announces support for flood-hit areas

The Government has announced that residents and businesses impacted by flooding will benefit from Government funding to help them recover from the impact of Storm Babet.  

The support will be made available through a scheme known as the Flood Recovery Framework, which is used in exceptional circumstances to support councils and communities following severe flooding events.  

We are working through the details of the scheme, which only arrived from the Government on the afternoon of Thursday 26 October, and will be setting up systems and processes to ensure that we are able to administer payments to eligible residents and businesses as soon as practicable.

We will advise you when the scheme goes live and publish relevant information on our website and social media channels.


Emergency housing support

We are also continuing to work directly with affected households, and with our partners, to provide alternative accommodation for those who are unable to return home as a result of flood damage to their properties.

Over the past couple of days, we have seen an increase in the number of individuals and families requesting emergency accommodation and this is placing significant pressure on our homelessness services – with local emergency and temporary accommodation under immense pressure. To help ease this and ensure that accommodation can be offered to those most in need, we are strongly appealing for people to continue staying with friends or family where they can.

We continue to explore a range of alternative provision both locally and further afield to ensure we can provide accommodation to those most in need, and meet our legal duty to do so. We are looking at both short term and long-term provision. 

If people require housing help, they should call us soon as possible on 01246 345825.



Please avoid the little play area in Queen’s Park. This was damaged in the flooding and will require repairs. We will provide updates once this work is complete.

The mini train in Queen’s Park was also damaged and will not be running during half term, we will provide further updates about whether the train will be running during the Christmas period as soon as possible.

The water levels in Holmebrook Valley Park are exceptionally high and we are advising residents who visit this park to do so with caution.


Chesterfield Flood Victims Appeal

Volunteers at Lifehouse Church are co-ordinating a fund-raising appeal for those affected by floods. Our thanks go to the community for the support they are offering to those in need.

First published on 01 November 2023 Last updated on 10 January 2024