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Supporting NHS Test and Trace

To assist with NHS Test and Trace, Chesterfield Borough Council is required to record and maintain the contact details of everyone who visits council premises.

NHS Test and Trace is a key part of the country’s ongoing response to COVID-19 and allows the Government to rapidly trace people who have recently come into close contact with a new COVID-19 case. This is important as lockdown measures are eased and will help reduce the spread of COVID-19 and the requirement for local lockdowns in the future.

On arrival at council premises, unless they have pre-booked an appointment, customers and visitors will be asked to provide their name and a contact telephone number. The date and time of their visit will also be recorded. However, the scheme is voluntary, and customers and visitors have the right to opt out. Those wishing to opt out should inform council staff at the time of booking an appointment or on arrival at council premises.

The information provided by customers and visitors will be held securely by the council for 21 days and will only be shared with NHS Test and Trace when requested. After 21 days, the information will be destroyed.

An appropriate privacy notice has been published on the councils website.

Councillor Jill Mannion-Brunt, cabinet member for health and wellbeing, said: “By maintaining records of staff, customers and visitors to council premises, and sharing these with NHS Test and Trace where requested, we can help to quickly identify people who may have been exposed to the virus.

“Containing outbreaks early is crucial to reducing the spread of COVID-19 and protecting each other, so we would urge everyone visiting council premises to provide their contact details. This information will only be used where deemed essential to help stop the spread of COVID-19.”

You can read further information on the Government website.


First published on 24 August 2020 Last updated on 07 April 2021