Housing contacts
Key housing contacts
Some of our services are experiencing high levels of telephone calls. Where possible, please try to email our teams instead:
Rents - revenues.rents@chesterfield.gov.uk
Home-Options - home.options@chesterfield.gov.uk
Neighbourhoods - neighbourhoods.team@chesterfield.gov.uk for all general housing enquiries such as anti-social behaviour, neighbour disputes, issues on Chesterfield Borough Council estates
Careline - queries.careline@chesterfield.gov.uk for all Careline, Sheltered housing and Independent living services
Homelessness - homelessness.prevention@chesterfield.gov.uk
Repairs hotline - 0800 587 5659
Private sector housing - hia@chesterfield.gov.uk
Housing options team
The housing options team manages the housing register and the Home-Options choice-based lettings scheme.
This team also deals with adaptations for vulnerable council tenants as well as dealing with changes to your tenancy such as terminations, transfers and exchanges.
Stonegravels Depot
Old Brick Works Lane
Chesterfield
S41 7LF
Telephone: 01246 345700
Email: home.options@chesterfield.gov.uk
Homelessness team
The homeless team is part of the housing options team and deals with homeless applications and decisions.
This team can also offer housing advice and help prevent homelessness.
Telephone: 01246 345825
Email: homelessness.prevention@chesterfield.gov.uk
Neighbourhoods team
The neighbourhoods team deals with estate management, tenancy management (including anti-social behaviour), support for vulnerable tenants (including the garden assistance scheme) and tenant participation.
Stonegravels Depot
Old Brick Works Lane
Chesterfield
S41 7LF
Email: neighbourhoods.team@chesterfield.gov.uk
Telephone:
- estates management: 01246 345142
- tenancy management (including anti-social behaviour): 01246 345071
- tenancy sustainment (support for vulnerable tenants): 01246 345354
- tenant participation: 01246 345142