Coronavirus - Housing updates:

For the latest news and updates on how the coronavirus outbreak is affecting Housing services,and who to contact for help and advice, please visit our Coronavirus information hub.

We are currently only carrying out emergency repairs to our council houses and when doing so the council’s staff will be following the Government’s guidance regarding social distancing. All other repairs are on hold until further notice.

Repairs hotline: 0800 587 56 59

Key housing contacts

Some of our services are experiencing high levels of telephone calls.  Where possible, please try to email our teams instead:

revenues.rents@chesterfield.gov.uk - Email the Rents team

home.options@chesterfield.gov.uk  - Email the On the Move team

neighbourhoods.team@chesterfield.gov.uk – Email for all general housing enquiries such as anti-social behaviour, neighbour disputes, issues on Chesterfield Borough Council estates.

queries.careline@chesterfield.gov.uk - Email for all Careline, Sheltered housing and Independent living services.

homelessness.prevention@chesterfield.gov.uk - Email to report homelessness or to ask for advice and assistance.

hia@chesterfield.gov.uk - Email to reach the private sector housing team for advice and guidance

Private sector housing team

It may take longer than usual to respond as enquiries are being dealt with on a priority need basis.

The council’s private sector housing enforcement team is operating in line with the latest Government guidance when enforcing standards in rented properties.

Government guidance for landlords and tenants, as well as details on updated enforcement measures are available on the Government guidance pages.