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Tenants' handbook

Tenants' handbook

We have produced two handbooks for our tenants. The handbooks give all sorts of handy information about Housing Services, tenancies, repairs, how tenants are consulted, how they can participate in the running of the Housing Service, how to complain or appeal and equal opportunities.

Tenants' Handbook (pdf 2.18 MB)
Repair Handbook (pdf 6.6 MB)

Please note that the Transfer Incentive Scheme detailed on page 61 has now changed. For information on the new scheme please use this link.

To request a hard copy of the handbook, please contact the Neighbourhoods Team on 01246 345 354.

Last updated on 06 February 2016