Coronavirus (COVID-19) - how it is affecting our services

Opening hours

Opening hours

  • Coronavirus (COVID-19):

    Our services may be affected at this time, due to the coronavirus outbreak.

    From Tuesday 24 March, the Customer Service Centre and On The Move will be closed to the public until further notice.

    Our staff are still working hard to solve any issues you may have but you must now contact them using the following contact details:

    Customer Services - call 01246 345 345 between 8.30am-5.00pm, Monday – Friday

    Please visit our Coronavirus information hub to find out more.

The opening times for payments are as follows:

Monday, Tuesday and Thursday 8.30am to 5.00pm
Wednesday 10.00am to 5.00pm
Friday 8.30am to 4.30pm
Saturday 9.00am to 12noon

The Customer Service Centre is open for enquiries:

Monday, Tuesday and Thursday 8.30am to 5.00pm
Wednesday 10.00am to 5.00pm
Friday 8.30am to 4.30pm

Please note: opening times vary during bank holidays, details are published in our latest news section.


Last updated on 24 March 2020