Electricity meter changes
The electricity meters in communal blocks are being upgraded this autumn.
If you live in a communal property, such as older people's accommodation or a block of flats, you will experience a loss of power while the meter is changed.
Power may be off for up to 90 minutes, but in many cases this will be less, usually around 30 minutes.
All residents will be sent a letter letting them know when their meter change is due to be carried out, but a timetable is available to view below.
Please note: we will update the timetable as the work goes along to show any changes or delays.
If you have any queries about the loss of power, how it could affect your medical needs, or if you have concerns when the engineer is on site, please call NPower on 0191 33 98 980.
If you need to speak to us before the meter change please call us on 01246 345320 where we will be happy to answer any queries you have.