Coronavirus (COVID-19) - how it is affecting our services

Repairs and programmed work

Repairs and programmed work

  • Coronavirus (COVID-19):

    Our services may be affected at this time, due to the coronavirus outbreak.

    We are currently only carrying out emergency repairs to our council houses and when doing so the council’s staff will be following the Government’s guidance regarding social distancing. All other repairs are on hold until further notice.

    Repairs hotline: 0800 587 56 59

    Please visit our Coronavirus information hub to find out more.

We may carry out certain types of non-urgent work, such as repairs to windows, doors, kitchens, bathrooms, painting and so on, as part of a planned maintenance contract. We carry out this work regularly to protect the structure of your homes and to reduce the cost of and need for day-to-day repairs.

We will give as much notice of planned work as possible. This is so we can make arrangements beforehand to come into your property. We will also consult you and keep you updated during the period.

To find out if your property is on a programme, please contact the Business Planning Team on 01246 345 175.


Last updated on 24 March 2020