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Anti-social behaviour involving council tenants

Anti-social behaviour involving council tenants

Our tenancy management officers provide a specialist response to serious anti-social behaviour committed by one of our tenants. 

We may also get involved where anti-social behaviour is committed by someone that is not a council tenant, but their behaviour affects a council tenant in or near their home.

Our policy below describes why we are involved in dealing with anti-social behaviour and our general approach; you can also see how we respond to anti-social behaviour in our information and procedures:

Housing services anti-social behaviour policy 2019 (pdf 131 KB)
Housing services anti-social behaviour information and procedures (pdf 126 KB)

Our tenancy and estates management service standards include information about how we respond to, and work to prevent, anti-social behaviour on our estates:

Service standards - tenancy and estate management 2018 (pdf 49 KB)

What we can do

The guides below show the legal action we can take against people that are:

  • council tenants that are involved in anti-social behaviour
  • not council tenants, but are involved in anti-social behaviour that affects our tenants.
Anti-social behaviour - legal action against council tenants (pdf 109 KB)
Anti-social behaviour - legal action against non-council tenants (pdf 88 KB)

Find out how the council deals with incidents of hate crime, and how you can be a considerate neighbour

How we can help

Please tell us as soon as you have a problem – the sooner we know, the sooner we can help:

Phone: 01246 345071

Email: neighbourhoods.team@chesterfield.gov.uk

Text: 07960 910 264

Write to us:

Neighbourhoods team
Stonegravels Depot
Old Brick Works Lane
Chesterfield
S41 7LF

The neighbourhoods team is available:

Monday, Tuesday, Thursday: 8.30am to 5pm
Wednesday: 10am to 5pm
Friday: 8.30am to 4.30pm

What other help can you get?

You can get advice from other organisations, including:

Chesterfield Citizens' Advice Bureau

Derbyshire Law Centre

Police

  • Non-emergency enquiries: call 101
  • In an emergency call 999 or 112. 
  • Text phone (if you are deaf, hard of hearing or have a speech impediment): 18001 101


Websites for victims of hate incidents and hate crime

If you are a victim of hate crime you can get help and report the problem on the True Vision website www.report-it.org.uk

The Citizen’s Advice Bureau website also provides helpful information and links to advice about hate crime.


Last updated on 27 August 2019