Service standards for gas safety
Our commitment to you:
- We provide a dedicated direct line for generating gas safety checks and services on 01246 345 048.
- We will carry out servicing of gas appliances and services in all our housing properties within a 12-month cycle.
- We carry out servicing to the industry standard set by the Gas Safety Authority.
- We will send a post card giving prior seven days notice of an appointment to carry out gas servicing.
- We offer appointments on a morning/afternoon basis including Saturdays until 2pm.
- We also offer evening appointment for gas safety and servicing until 7pm.
If you need to change an appointment that we have offered you, please phone the number on the appointment card that you have been sent, or call us on 01246 345048.
These service standards have been developed with tenants.