Local offers are service standards or targets for improvement.
They will help us to deliver services to address local issues and in a way that is more flexible to meet particular needs.
A local offer may be for:
- the whole of Chesterfield
- an estate or neighbourhood
- an individual block
- a group of tenants, for example, disabled people, elderly people, residents of sheltered accommodation, single people, young people or families
Housing Service's local offers have been developed with tenants to provide you with the best service possible.
We will measure our performance against the local offers and tell you how we are doing in future editions of Our Homes. The local offers will show how we are doing and where we need to improve.
If you have any comments to make about local offers or any of our services, please contact the tenant participation officer on 01246 345147 or email firstname.lastname@example.org.
Please use the link below to download a copy of the Local Offers 2013.