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Request your repair

You can now call our repairs hotline for free on 0800 587 56 59.

Please note that this number is for reporting or enquiring about repairs or repair appointments only. The operator cannot transfer your calls elsewhere nor deal with other issues.

Alternatively, you can report your repair by:

Please have the following information available:

  • your full address, name and a contact telephone number
  • full details of the repair you require and the location
  • when you are at home, or access details if you are out

Emergency out of hours service

If you have an emergency repair, such as a burst pipe, that needs attention outside of normal office hours or at the weekend, please telephone the out of hours service on 01246 345 041.


Last updated on 19 January 2017