Class cancellation policy
In order to allow as many people as possible to attend our classes we have introduced a class cancellation policy:
- A minimum of two hours' notice is required for cancellation of bookings, in the case of squash courts cancellation is requested by 6pm the previous day.
- Any booking cancelled with the required notice can be transferred to another date
- Cancellations can be made by emailing email@example.com, by phone on 01246 345 555 or in person.
Direct debit customers
- Customers who cancel without the necessary notice will incur a charge.
- The charge must be paid prior to any further class booking being accepted.
Pay as you go customers
- Customers will forfeit the fee paid if the booking is cancelled
Thank you for your cooperation.
Telephone: 01246 345 555