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Cancellation policy

Cancellation policy

Class cancellation policy

In order to allow as many people as possible to attend our classes we have introduced a class cancellation policy:

  • A minimum of two hours' notice is required for cancellation of bookings, in the case of squash courts cancellation is requested by 6pm the previous day.
  • Any booking cancelled with the required notice can be transferred to another date
  • Cancellations can be made by emailing, by phone on 01246 345 555 or in person.

Direct debit customers

  • Customers who cancel without the necessary notice will incur a charge.
  • The charge must be paid prior to any further class booking being accepted.

Pay as you go customers

  • Customers will forfeit the fee paid if the booking is cancelled

Thank you for your cooperation.

Telephone: 01246 345 555

Last updated on 14 February 2018