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Community support information

Community support information

Information and contact details to help you with a wide range of issues and provide support to all members of the local community.

 

  

General advice

Chesterfield Citizen’s Advice
Advice Helpline Call: 0300 456 8437
GP Surgery Outreaches: Contact your GP surgery to book a telephone
appointment.


Citizen’s Advice North East Derbyshire
Advice Helpline Call: 0300 456 8437 (same as for Chesterfield)
GP Surgery Outreaches: Contact your GP surgery to book a telephone
appointment.

  

Benefits advice

Chesterfield Borough Council benefits advice
Tel: 01246 345 345

DCC welfare rights
Tel: 01629 531535
Email: welfarebenefits@derbyshire.gov.uk

Test and Trace Support Payment

Anyone on a low income asked to self-isolate by NHS Track and Trace is eligible for a £500 lump sum if they are employed or self-employed and meeting other conditionality criteria - you can apply for a Test and Trace Support Payment online through My Chesterfield.

  

Domestic abuse

Tel: 08000 198 668
Emergencies: 999
Text: Derbyshire Domestic abuse Support Line 07534 617252
Email: derbyshiredahelpline@theelmfoundation.org.uk
Visit: https://www.theelmfoundation.org.uk/

Derbyshire County Council - Domestic Abuse information

  

Education

DCC Libraries
Tel: 01629 533444
Email: ask.library@derbyshire.gov.uk 

Derbyshire National Careers Service
For aged 19yrs+ or age 18 if not in education or employment
Chesterfield area: 07717 303855
Email: wendy.leigh@derbyshire.gov.uk
North East Dderbyshire and Bolsover
Tel: 07767 670797
Email: becky.stancill@derbyshire.gov.uk

  

Elderly support

Age Concern telephone befriending The Telephone Befriending Service is a community-based telephone befriending and support service which provides a link to a trained volunteer up to three times a week.  Email: enquiries@ageconcernchesterfield.co.uk 

Elder friends befriending Tel: 01246 276 777 Email: info@chesterfieldvc.org.uk 

Silver line befriending The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.  Tel: 0800 470 8090

  


Employment advice

Derbyshire Unemployed Workers Centre
Tel: 01246 231441
Email: info@duwc.org.uk
Branch contact: John Power
Tel: 07870 388045 or 01246 231441
Email: john.power@duwc.org.uk
Shirebrook branch: Call 01623 748161

Disability employment support
Support for disabled people to find training, work experience, voluntary work and paid employment.
Tel: 01629 532440
Email: disabilityemploymentservice@derbyshire.gov.uk

  

Building better opportunities employment support
Support for those with barriers on their first steps towards employment.
Visit: https://www.towardswork.org.uk/get-into-work/ 

  

Job Centre Plus
Tel: 0800 055 6688
Textphone: 0800 023 4888
Universal Credit helpline: 0800 328 5644
Textphone: 0800 328 1344
Visit: https://www.gov.uk/contact-jobcentre-plus

From Monday 18 January,  jobcentre opening hours  are being temporarily reduced  to 10am to 2pm daily for those customers who cannot access jobcentre services in any other way. The rest of the time customers will be served online or on the phone.


Financial advice

Chesterfield and North East Derbyshire Credit Union
Tel:01246 278 833
Email: webmail@cnedcu.co.uk

Chesterfield Borough Council Benefits advice
Tel: 01246 345 345

CAP (Christians against poverty) Debt Counselling
Tel: 0800 328 0006
Visit: https://capuk.org/ 

Derbyshire Discretionary Fund
Provides grants or emergency cash payments if you are in urgent need of financial help following a crisis or disaster.
Tel: 01629 533399

Money Sorted Personal Navigators
Tel: 01246 550674 / 0800 707 6990
Text: 07781 482 826
Email: dlc@derbyshirelawcentre.org.uk
Debra Parkin 07478 669499 or 01246 550674
Email: debra.parkin@derbyshirelawcentre.org.uk 
Carmen Yates Tel 01246 550674 or 07868 003565
Email: carmen.yates@derbyshirelawcentre.org.uk 

Release Financial Charity
Tel: 01773 306289 / 07932 088331
Email: info@releaseonline.org.uk


Food / Shopping

Food Hut 
Collection and donations at Monkwood Road Community Rooms, Dunston, Chesterfield, S41 8DG. Covers Newbold/Dunston/Old & New Whittington / Brimington / Calow / Arkwright / Hasland / Loundsley Green / Holme Hall and Spital areas.
Tel: 07784 932115

Chesterfield Food Bank
Referred through Job Centre Plus, Pathways, CAB, Probations, Derbyshire Recovery Partnership.
Tel: 07984 589456
Holme Hall Unite/ Holme Hall Hub
Ad-hoc requests for food bags.
Tel: 07907 484835
Gussie’s Kitchen
Food Parcel scheme covering the South areas of Chesterfield.
Tel: 07956 253 119
Saffron Kitchen
A Community Meals Service delivering fresh, hot, nutritious meals direct to your door or available for collection in Hasland, Grassmoor and Hady plus other areas.
Contact Sushri Wells on 07876 617 050
Chesterfield Volunteer Centre
To your door shopping service. A shopping and delivery service for anyone who is housebound, poorly or self-isolating.
Tel: 01246 276 777
Derbyshire Community Hub
Food parcels which include fresh fruit and veg and frozen meals (main and dessert) cooked by our in-house chef. Covers all areas within the Staveley Town Council boundary.
Contact Sarah - 07516315303 or Nicola 07739295647
Email: derbyshirecommunityhub@gmail.com
Home from hospital shopping service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends. 
Simple shopping and other support.
Tel: 01283 817417 

Rural Action Derbyshire
Tel: 01629 529970
Visit: https://www.ruralactionderbyshire.org.uk/foodbanks


Health

Derbyshire Healthcare NHS Foundation Trust
Mental health support line Freephone 0800 028 0077 24hrs / 7days

Derbyshire Recovery and Peer Support Service
Tel: 01773 734989
Email: DerbyshireRecoveryPeerSupportService@rethink.org

Samaritans
Call free on 116 123 24hr/7 days a week service
Email: jo@samaritans.org (response time 24 hours)
Visit: www.samaritans.org

Home from hospital service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends. 
Collecting medication prescriptions.
Tel: 01283 817417 
Tel: 01629 535091

  

Homelessness

Chesterfield Borough Council Homelessness prevention

Tel: 078702 77291 (office hours)
Tel: 01629 533 190 (out of hours)
Email: homelessness.prevention@chesterfield.gov.uk
Visit: Homlessness prevention

Derbyshire County Council emergency situation housing
Tel: 01629 533190
P3 Charity
If you are rough sleeping or you are a member of the public who is concerned about a rough sleeper you can refer them.
Tel: 0808 1968 199
Nightshelter
If you are sleeping rough or aware of someone who is.
Tel: 07870 277291
Pathways of Chesterfield
Based in Saltergate and offer professional advice to the homeless or those who are concerned about homelessness.
Our phone lines are still operating between Monday and Friday between 9am and 5pm, if you are homeless or at risk of becoming homeless and need support then please give us a call.
Tel: 01246 498204
Tel: 01629 533190 (Out of hours contact for emergencies)

  

Housing information

Rykneld Homes
Tel: 01246 217309
Contact Centre on 01246 217670
Email: contactus@rykneldhomes.org.uk

Derbyshire Law Centre
Offer free housing advice for Derbyshire residents and employ a tenancy support officer. Tel: 01246 550674
Email: dlc@derbyshirelawcentre.org.uk
Visit: https://derbyshirelawcentre.org.uk

Derbyshire Healthy Home Programme
People in Derbyshire who privately own or privately rent their home and struggle to heat it, and have a health condition which are made worse by the cold and are on a low income.
Email: healthy.home@derbyshire.gov.uk

  

Derbyshire Trusted Traders
https://www.derbyshire.gov.uk/community/trusted-trader/trusted-trader.aspx

The Derbyshire Handy Van Service
Aged 60+ or younger people with disabilities. 
Provides practical support and advice to help older and vulnerable people to live independently in their own homes.
Tel: 0203 535 4999

Chesterfield Borough Council Home Improvement Service
People in Chesterfield who may struggle to fund their own repairs.
Tel: 01246 345748

  

Home Options
The Home-Options Partnership is a group of councils and housing providers who work together to provide homes across Derbyshire and Staffordshire Moorlands.
Visit: https://www.home-options.org/

Warmer Derby & Derbyshire
Tel: 0800 6771332
Email: wdd@mea.org.uk 

  

Local authorities contact information

Bolsover District Council
Call: 01246 242436
Visit: https://www.bolsover.gov.uk/

email: benefits@bolsover.gov.uk

North East Derbyshire District Council
Call: 01246 231111
Visit: www.ne-derbyshire.gov.uk
Email: connectNE@ne-derbyshire.gov.uk
Text: 07800 00 24 25

Derbyshire">wdd@mea.org.uk 

  

Volunteering

The Derbyshire Health and Care People Hub wants to create a pool of people willing to support the health and social care workforce during the pandemic. A priority will be vaccinating health and care key workers with the newly developed COVID-19 vaccine, and we need to bolster our current workforce to allow us to roll-out the vaccine to the wider population.

Are you:

  • A professional seeking to return to practice?
  • A medical/nursing/other health/care student seeking a new experience and a paid role?
  • A member of the public looking to get into a new workplace role, possibly following furlough?
  • A member of health and care staff possibly looking for more hours?

We’re looking for healthcare assistants, registered professionals, care workers, support workers, administrators, and marshals to help support the vaccination programme. PPE and training will be provided. Roles to be operational from December 2020. 

Latest information and to register an initial expression of interest in the roles, visit the website: https://joinedupcareers.co.uk/careers/call-arms

For any further information, please email dchst.jucpeoplehub@nhs.net


Last updated on 15 January 2021