Council services updates

Services updates

Information is available on the Derbyshire County Council website, giving information on which of their services are affected by coronavirus.

25 March

Contacting the homelessness prevention team

You can contact us on 07870 277291. Leave your name, contact details and a short message and we will call you back.

If you have access to the internet, enter your details so that the duty officer can contact you when the office opens.

Our homelessness prevention service is open Monday, Tuesday and Thursday from 8.30am to 5pm, Wednesday 10am to 5pm, and Friday 8.30am to 4.30pm.

Alternatively you can email us at

24 March

Town Hall reception

The Town Hall reception is closed until further notice, following the government’s latest announcements about social distancing.

If you are intending to visit the Register Office or the Coroner’s Court, please follow the below guidance:

The Register Office is open for essential business only, and the Coroner’s Court can be contacted via phone or email.

For further information about the Register Office call 01629 533 110 or 01629 533 111 or via email at or by visiting Derbyshire County Council.

For further information about visiting the Coroner’s Court call 01246 533 405 or email 

If you need to speak to Chesterfield Borough Council, please call 01246 345 345.

20 March

Council decision making

We have taken the difficult decision to suspend normal elected member decision making processes to ensure that proper social distancing measures, as recommended by the Government, can be maintained and we can ensure the health and wellbeing of our elected representatives, staff and the public.

This means that cabinet, council committees, and full council will not meet for the coming weeks or months. Instead, decisions will be taken by single cabinet members or particular officers, where appropriate in consultation with the committee or relevant members.

Arrangements for publishing committee dates, agendas and minutes will be maintained, and these can be found on our committee management system.

The meetings which have been suspended are, for the most part, usually held in public, and in some cases with the opportunity for public participation. Due to the introduction of these necessary restrictions this element of the procedures has also been suspended.

The position will be reviewed as soon as conditions improve or at the end of June, whichever is first. Finf out more about urther information about changes to council decision making.

18 March

Please do not visit any council buildings if you have a high temperature and / or a new continuous cough.   


Key services contact information

Customer Services: 01246 345345

Customer Services Text only: 07960 910264*

* Our text number is monitored during opening hours and doesn't accept voice messages.

Online contact form: enquiry form

Council tenants emergency or out of hours repairs: 01246 345041

Last updated on 30 March 2020