Coronavirus (COVID-19) - how it is affecting our services

Council tax updates

Council tax information


Council tax contacts

You can email us at revenues.billing@chesterfield.gov.uk or you can visit our website and chat to one of our advisors.

Our team are also available to speak to you on 01246 345345.


Council tax

We know that this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy. Your council tax pays for the essential services that Chesterfield Borough Council, Derbyshire County Council, Derbyshire Police and Derbyshire Fire and Rescue Service deliver to residents within the borough.

If you are able to do so, please continue to pay your council tax as detailed on your bill, so that these essential services can be maintained. 

Difficulty making payments?

If you are having difficulty making payments, please contact us as soon as possible to let us know. We can help you to manage your payments.

You can email us at revenues.billing@chesterfield.gov.uk or you can visit our website and chat to one of our advisors. Our team are also available to speak to you on 01246 345345.

We are experiencing high call volumes, so please bear with us as there may be a delay in answering your call. We are working hard to support all residents at this time. 


Council tax support scheme

If you are on a low income, we may also be able to help you to claim a reduction on your Council Tax bill through our Council Tax Support Scheme.  

You can check whether you are eligible for additional support using our benefits calculator.

Chesterfield Borough Council’s website has a section on benefits advice which provides you with more information on the support you may be able to access.


Hardship fund

We will also be providing working age residents who already receive Council Tax Support with an additional reduction in Council Tax of up to £150. This will further reduce the amount that these residents need to pay of their Council Tax bill.

In many cases, this will mean that residents will not need to pay anything for 2020/21. All residents who are entitled to receive this additional support do not need to do anything, new bills will be issued to these residents during April. Where residents have already paid Council Tax at a higher level, the council will refund payments as soon as possible.


Last updated on 13 October 2020