Coronavirus (COVID-19) - how it is affecting our services

Town centre re-opening updates


Chesterfield town center re-opening updates

Chesterfield Borough Council is looking forward to welcoming more people back to Chesterfield town centre as more shops are set to re-open from Monday 15 June.


Safety - Number one priority

The safety of those who live, work and shop in Chesterfield town centre is the council’s number one priority. Over the next couple of weeks, people visiting the town centre will start to see a number of physical changes in advance of more market stalls opening, Monday 1 June and shops from Monday 15 June.

Councillor Kate Sarvent continued: “We’ve put a number of measures in place around the town centre to help keep you safe when visiting and we politely request that you follow the advice on signage, follow floor markings and respect any queuing systems.

“If you are worried about anything or have any questions, our town centre ambassadors will be on hand to help you.”


Signage

Signage will be visible around the town centre to advise shoppers where to queue outside individual shops, and where restrictions may be enforced, as they are currently at the Market Hall, regarding limiting the number of people who can enter premises at the same time.

There will also be signs in other areas such as our car parks and green spaces reminding people to follow social distancing guidelines keeping two metres apart from anyone outside of their household, and not to congregate in groups.

Covid Reopening - Keep Your Distance poster     Chesterfield town centre reopening rules for COVID outbreak


Safe queuing

Barriers will be available for shops to use to make it clear where people should queue and wait to enter shops and this process will be supported by a number of council appointed ambassadors who will be deployed around the town centre.

The council has been working with a number of town centre retailers to establish what assistance they might need in controlling queuing outside their stores, particularly in terms of barriers, signage and floor markings; the intention being to create safe queuing zones and pedestrian flows in these areas.

Face masks

Face coverings to be mandatory in shops and supermarkets from 24 July - GOV.UK - 14 July 2020

Protecting each other and the planet

Chesterfield Borough Council is asking local residents to think about the planet when wearing a face covering and encouraging more people to choose reusable solutions, rather than single use facemasks which are not biodegradable and not recyclable.

Since the start of the COVID-19 pandemic, sales of single-use facemasks have risen with many of these ending up polluting our streets and washing into our oceans.

According to an analysis by scientists at University College London, if every person in the UK used one single use facemask each day for a year, an extra 66,000 tonnes of contaminated plastic waste would be created. It would therefore greatly help our planet if people chose to re-use and wear reusable facemasks instead.

Councillor Amanda Serjeant, Deputy Leader of the council, said: “We all understand that wearing facemasks is important to help protect each other and prevent the spread of COVID-19, especially in enclosed spaces.

"Single use facemasks are often made from layers of plastic and if not disposed of properly may end up polluting our streets and oceans.

“As part of the council’s climate change commitments, we’ve been asking everyone to consider what they can reduce, reuse or recycle. Choosing a reusable facemask is one important way that we as individuals can make a difference and help to tackle climate change.”

Using a washable, reusable face covering not only helps to reduce the amount of single-use plastic waste being created, it also means that supplies of clinical standard facemasks remain available for NHS staff and other key workers.

A reusable face covering can be as simple as a scarf or bandana that ties behind the head or one that you have made at home. There are many patterns available online. These can then be washed at 60 degrees so ready to use again.

For anyone looking to purchase a reusable face mask, a list of local businesses selling them can also be found on the Plastic Free Chesterfield website: www.plasticfreechesterfield.weebly.com/reusable-face-coverings

Guidance suggests that if you can, you should wear a face covering in enclosed public spaces where it is difficult to maintain safe social distancing to help control the spread of COVID-19. They are compulsory on public transport.

The council is also urging those who do wear a single use facemask to dispose of these responsibly by placing them in a bin.


Public facilities

Public toilets in our parks

Public toilets are now open for use at Eastwood Park, Holmebrook Valley Park, Poolsbrook Country Park and Queens Park.
The opening hours are limited to between 9am-4pm, however, this may vary due to staff availability to both open, close and clean and the facilities.

Market Hall toilets

The public toilets located in the Market Hall are now re-open with social distancing measures and extra cleaning processes in place; this may mean increased queues for the toilets.
The toilets in the Market Hall are open from 9am to 4pm, Monday to Saturday. Further information relating to these facilities can be found below:

  • Controlled access of two males and two females allowed in at any one time (unless parent with child), expect queuing when busy
  • Closed every hour for enhanced cleaning to protect staff and customers as per Government guidelines, other intermittent closures if additional cleaning required
  • Disabled toilet available, radar key required
  • Baby changing on request
  • Changing places available on request

Pavements Shopping Centre public toilets

The toilets in the Pavements Shopping Centre are open to the public, 10am to 4pm, Monday to Saturday.

Further information about these facilities is noted below:

  • Only one person is allowed in each facility at any one time
  • Closed every hour for enhanced cleaning to protect staff and customers as per Government guidelines, other intermittent closures if additional cleaning required.


Chesterfield market and market hall

Throughout the coronavirus outbreak Chesterfield Borough Council has supported regular market traders selling essential goods to continue to trade both from the Market Hall and on the outdoor market.

We are in the process of reviewing our normal Market Hall opening hours and operation pending further clarity from the Government on which additional retailers may be allowed to recommence trading from Monday 1 June. It is envisaged that access in and out of the Market Hall will continue to be controlled to maintain safe social distancing within the premises.

We are also actively reviewing the outdoor market operation, in line with both Government and industry guidance. As with the Market Hall, a phased return of traders is likely and changes to the physical layout will need to be made to again maintain safe social distancing.

The council is currently working with trader representatives of the Markets Consultative Committee to agree how to enable the outdoor market to return from Monday 1 June. More details will be released later this week.

Flea market

Chesterfield’s popular flea market is set to return to the town centre on Thursday 11 June.

The news comes days after the town’s general market successfully re-opened for business, following the easing of lockdown restrictions.

Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “Our priority is to ensure that Chesterfield town centre is as safe as possible for everyone.  In line with Government and industry guidance, we have introduced physical changes to the layout of the market to maintain safe social distancing and signage reminding people from different households to keep two metres apart and to regularly wash or gel their hands.

“It was great to welcome our regular market traders back to the town’s general market on Monday and we look forward to seeing more of our regular traders return this coming Friday and Saturday.

“The council took the decision not to run with Thursday’s popular flea market this week. We felt it was important to first learn the lessons from the general markets in terms of queuing systems, customer journeys and social distancing pinch points. We however, plan to reopen the flea market on Thursday, 11 June.”

Casual traders are not able to join the regular market traders at this stage as the council’s markets team need the flexibility of space to be able to adjust the layout of the market to ensure that traders and member of the public can maintain safe social distancing.  

The council continues to support retailers selling essential goods from the Market Hall with more traders expected to return to the indoor market from 15 June. Access in and out of the Market Hall will however continue to be controlled to maintain safe social distancing within the premises.

The council is also working with local retailers and the Pavements and Vicar Lane Shopping Centres to assist with the phased re-opening of non-essential stores from 15 June. This includes establishing what support they might need to manage queues both within and outside their stores in terms of barriers, signage and floor markings.  

Councillor Kate Sarvent continued: “Throughout the pandemic, it has been great to see people’s commitment to shopping local when buying their essential goods.

“As we progress with our phased re-opening of the town centre and more shops and market stalls start to return, I would encourage residents to continue to support our retailers and traders wherever they can.

“Shopping local will help to restart Chesterfield’s economy, and also reduces the number of miles people travel to buy essential goods such as groceries, which has a positive impact on our environment.”

Chesterfield’s Artisan Market 
Chesterfield Borough Council is delighted to see more people visiting the town centre, indulging in some retail therapy and supporting local market traders.


With footfall in the town centre on the up, the council is pleased to announce that the popular Artisan Market will also be returning from Sunday 26 July. To support customers to social distance, the Artisan Market will move from its usual location New Square to Main Square.


Chesterfield Artisan Market organised by The Market Co. is one of the highlights in the town’s events calendar and takes place on the last Sunday of every month.


Visitors will find a range of high-quality authentic goods whether it is something for dinner, a gift for a friend, a treat for someone special or simply stocking up on essentials that you can’t get elsewhere – Chesterfield Artisan Market has something for everyone.


Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “It has been great to see so many people back in Chesterfield town centre, supporting our retailers and having a good look around our fantastic markets.

“We’re really looking forward to welcoming traders and shoppers back to the Artisan Market. By supporting its return, the council is taking another important step in reopening the high street.”

Denise Valente, from The Market Co. said: “The Market Co is very much looking forward to delivering the Chesterfield Artisan Market this coming Sunday.

“We have worked closely with the council’s markets team to ensure the safety of our traders and customers. We are moving over to the larger market ground as it is easier for us to manage social distancing and will be implementing a number of other measures to build confidence.

“Our artisans are really excited to be back and can’t wait to welcome their regulars and also new customers to their stalls."

The safety of those who live, work and shop in Chesterfield town centre remains the council’s number one priority. The council has been working closely with The Market Co. to make sure customers can maintain safe social distancing whilst enjoying the town centre and the Artisan Market. As a result of this work the decision has been taken to move this month’s Artisan Market from New Square to Main Square. The additional space will make it easier to ensure that social distancing guidelines are being observed.


The decision to re-introduce the Artisan Market has been made following the successful restart of both the general markets and the flea market and the return of non-essential retail to Chesterfield town centre from Monday 15 June.


As footfall in the town centre continues to increase, the council is also now able to invite new market traders to trade on its general markets, autojumble and flea market. Details on how to obtain a stall can be found at : Market trading.

The council is also pleased to report that the Record Fair is set to return to Chesterfield town centre on Sunday 16 August. The fair, run by AA Record Fairs, will take place in New Square on the third Sunday of the month, between 9am and 3pm.

Reopening of non-essential retail from 15 June

Chesterfield Borough Council is excited to be working with local retailers, Market Hall traders and the Pavements and Vicar Lane Shopping Centres to achieve the phased re-opening of non-essential retail stores within Chesterfield Town Centre from 15 June.

Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “It was great to welcome our regular market traders back to the town’s general market last week.

“We’re very much looking forward to the return of our ever popular flea market from this Thursday, and to more town centre retailers opening up for business from next Monday.

“The safety of those who live, work and shop in Chesterfield town centre remains the council’s number one priority and we have been working closely with local retailers and market traders to make sure we can maintain safe social distancing within the town centre.

“Signage will advise shoppers where to queue outside individual shops, and where restrictions may be enforced.

“Barriers are also available for shops to use to make it clear where people should queue and wait to enter shops and this process will be supported by a number of council appointed ambassadors, deployed around the town centre to assist shoppers.”

In line with both Government and industry guidance, the town’s general market, which operates every Monday, Friday and Saturday, successfully re-opened for business last week, following the easing of lockdown restrictions. The popular flea market is set to return to the town centre on Thursday 11 June.

The public toilets, which are located in the Market Hall are also open, but customers will notice some changes in terms of extra cleaning and hygiene procedures, and social distancing measures.


Eat Out to Help Out - August 2020

The Government will introduce an Eat Out to Help Out discount scheme. This will provide a 50% reduction for sit-down meals in cafes, restaurants and pubs across the UK from Monday to Wednesday every week throughout August 2020.

The scheme is valid for sit-down means in cafes, restaurants and pubs, from Monday to Wednesday. Diners will rececive a 50% reduction on their food and soft drinks purchased to eat in, up to a maximum of £10 per person/

Search restaurants that have registered for the scheme

Find out which chain restaurants have registered for the scheme


Chesterfield Town Centre open for business

Chesterfield Borough Council is delighted to see more people visiting the town centre and indulging in some retail therapy as more shops and market traders return to the high street.

As lockdown restrictions continue to be eased more shops are re-opening, and with footfall in the town centre on the up, the council is encouraging residents to support Chesterfield’s businesses by shopping local to give a real boost to the high street.
Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “It’s great to see so many people back shopping and supporting our town centre businesses.
“Throughout the pandemic, Chesterfield residents have continued to visit the town centre in ever greater numbers to buy their essential goods and with the easing of the lockdown we want many more to embrace and support our #ShopLocal campaign.

"Chesterfield has a fantastic range of independent retailers as well as well-known high street names so there’s lots of choice for shoppers. To find out more about our markets and for the latest town centre updates visit this website.”

As more retailers open and more traders return to the market, the safety of those who live, work and shop in Chesterfield town centre is the council’s number one priority. People visiting the town centre will notice a number of physical changes that the council has introduced so that everyone feels safe and can enjoy their shopping experience whilst following social distancing guidelines. The council’s town centre ambassadors are also on hand to help people navigate the new arrangements and ensure that everyone has a great time.

With more people now visiting the town centre, the council has also now re-opened the public toilets located in the Pavements Shopping Centre, with arrangements in place to ensure that safe social distancing can be maintained alongside extra cleaning and hygiene measures. Shoppers can access these toilets between 10am and 4pm, Monday to Saturday.

The public toilets in the Market Hall are also open, between 9am and 4pm Monday to Saturday.


Travelling to the town centre

Chesterfield Borough Council is encouraging its shopworkers and residents to cycle or walk into the town centre, wherever possible, town and is currently finalising plans with Derbyshire County Council to introduce new measures to make this easier than ever before. 

Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “Please do think about whether you need to drive into the town centre or take public transport. We would encourage you to cycle or walk. This would good for the environment and good for your health and wellbeing.”


Town centre parking

The council had planned to lower car parking barriers and re-introduce car parking charges from Monday 1 June. These measures will now take effect from Wednesday 3 June and will include the reopening of the council’s two multi storey car parks at Saltergate and Beetwell Street, and our two-barrier controlled surface car parks at Rose Hill and Soresby Street.

If you do have to travel by car, you can find out where to park here . You can also pay by card at Saltergate multi-storey car park. 

Residents are reminded to use their Resident’s Permit, which entitles them to park for free in most car parks before 10am and after 3pm Monday to Saturday and all day on Sundays and Bank Holidays. Find out more about the Resident's Permit.

Funding generated from town centre car parking charges helps the council to cover the cost of several essential services, including CCTV, street cleaning and public toilets provision.

More information about the location of car parks in Chesterfield or car parking charges can be found on the council's website.  

Visiting the Town hall

When visiting the Town hall, please follow the directions in this guide:

Covid 19 Town Hall Visitor Access Guide Word (Word 482 KB)

The Town hall will be open from 9am - 4pm, Monday to Friday.

Visitors are requested to sanitise their hands when entering the building and comply with completing a track and trace data sheet when required.

Customer services centre

Chesterfield Borough Council is pleased to confirm that the Customer Service Centre in New Square has re-opened following several changes to its operations to ensure customer and staff safety during the coronavirus pandemic.

The Customer Services Centre is currently open Monday to Friday between 9am and 2pm, except Wednesdays when it is open from 10am to 2pm. Safety screens and signage have been installed within the building to help keep our customers and council staff safe, and to serve as a reminder of the need for customers to maintain safe social distancing.

To ensure compliance with the Government’s social distancing guidelines, there will be less enquiry desks and payment kiosks than would normally be available and customers will not be able to use public computers and public telephones.

Customers are being asked to queue outside the building to manage occupancy levels within the Customer Services Centre. A member of the Customer Services team will direct customers to the appropriate enquiry desk within the Centre, when it is their turn to be served. Customers are encouraged to use the hand sanitiser provided when entering the building.

 

Chesterfield town centre - enjoying the weekend safely
Chesterfield Borough Council is delighted to see more and more people visiting the town centre, indulging in some retail therapy and socialising as more shops, bars and restaurants open, which is great news for our local economy.

Councillor Kate Sarvent, cabinet member for town centres and visitor economy, said: “It’s been great to see so many of you out enjoying yourselves over the past few weeks as more town centre businesses re-open.

“Your support for our fabulous market traders, brilliant independent retailers and the other household names that appear on Chesterfield’s high street is vital for our local economy, and especially for those employed within the town centre.”

To make sure everyone continues to have a safe and enjoyable experience, the council would like to remind residents and visitors to follow social distancing guidelines and respect the Covid-19 secure measures that local retailers, pubs and restaurants have put in place.

Some bars and restaurants may require you to book in advance, so please check before visiting and all will be collecting customer details as part of their responsibility under the NHS Test and Trace system.

The council is also encouraging residents to leave their cars at home and walk or cycle into the town centre.

We anticipate that taxis will be busy and would advise anyone needing a taxi to book in advance. Each taxi company will also have their own Covid-19 secure working arrangements and you should ask about these when booking.

Please also ensure that if you are using public transport that you that wear a face covering.


Last updated on 03 August 2020