Community support information
Information and contact details to help you with a wide range of issues and provide support to all members of the local community.
General advice
Chesterfield Citizen’s Advice
Advice Helpline Call: 0300 456 8437
GP Surgery Outreaches: Contact your GP surgery to book a telephone
appointment.
Citizen’s Advice North East Derbyshire
Advice Helpline Call: 0300 456 8437 (same as for Chesterfield)
GP Surgery Outreaches: Contact your GP surgery to book a telephone
appointment.
Benefits advice
Chesterfield Borough Council benefits advice
Phone: 01246 345345
DCC welfare rights
Phone: 01629 531535
Email: welfarebenefits@derbyshire.gov.uk
Domestic abuse
Phone: 0800 019 8668
Emergencies: 999
Text: Derbyshire Domestic abuse Support Line 07534 617252
Email: derbyshiredahelpline@theelmfoundation.org.uk
Visit: www.theelmfoundation.org.uk
Derbyshire County Council - Domestic Abuse information
Education
DCC Libraries
Phone: 01629 533444
Email: ask.library@derbyshire.gov.uk
Derbyshire National Careers Service
For aged 19yrs+ or age 18 if not in education or employment
Chesterfield area: 07717 303855
Email: wendy.leigh@derbyshire.gov.uk
North East Derbyshire and Bolsover
Phone: 07767 670797
Email: becky.stancill@derbyshire.gov.uk
Elderly support
Age Concern telephone befriending The Telephone Befriending Service is a community-based telephone befriending and support service which provides a link to a trained volunteer up to three times a week. Email: enquiries@ageconcernchesterfield.co.uk
Elder friends befriending Phone: 01246 276777 Email: info@chesterfieldvc.org.uk
Silver line befriending The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Phone: 0800 470 8090
Employment advice
Derbyshire Unemployed Workers Centre
Phone: 01246 231441
Email: info@duwc.org.uk
Branch contact: John Power
Phone: 07870 388045 or 01246 231441
Email: john.power@duwc.org.uk
Shirebrook branch: Call 01623 748161
Disability employment support
Support for disabled people to find training, work experience, voluntary work and paid employment.
Phone: 01629 532440
Email: disabilityemploymentservice@derbyshire.gov.uk
Plan for jobs
The Government have a 'Plan for jobs' page on their website where people can find support on:
- searching and applying for Jobs
- finding an apprenticeship
- Kickstart Scheme
- learning new skills
- redundancy / unemployment support
Building better opportunities employment support
Support for those with barriers on their first steps towards employment.
Visit: www.towardswork.org.uk/get-into-work
Job Centre Plus
Phone: 0800 055 6688
Textphone: 0800 023 4888
Universal Credit helpline: 0800 328 5644
Textphone: 0800 328 1344
Visit: www.gov.uk/contact-jobcentre-plus
From Monday 18 January, job centre opening hours are being temporarily reduced to 10am to 2pm daily for those customers who cannot access job centre services in any other way. The rest of the time customers will be served online or on the phone.
Financial advice
Chesterfield and North East Derbyshire Credit Union
Phone: 01246 278833
Email: webmail@cnedcu.co.uk
Chesterfield Borough Council Benefits advice
Phone: 01246 345345
CAP (Christians against poverty) Debt Counselling
Phone: 0800 328 0006
Visit: capuk.org
Derbyshire Discretionary Fund
Provides grants or emergency cash payments if you are in urgent need of financial help following a crisis or disaster.
Phone: 01629 533399
Money Sorted Personal Navigators
Phone: 01246 550674 / 0800 707 6990
Text: 07781 482826
Email: dlc@derbyshirelawcentre.org.uk
Debra Parkin 07478 669499 or 01246 550674
Email: debra.parkin@derbyshirelawcentre.org.uk
Carmen Yates Call 01246 550674 or 07868 003565
Email: carmen.yates@derbyshirelawcentre.org.uk
Release Financial Charity
Phone: 01773 306289 / 07932 088331
Email: info@releaseonline.org.uk
Food / Shopping
Food Hut
Collection and donations at Monkwood Road Community Rooms, Dunston, Chesterfield, S41 8DG. Covers Newbold, Dunston, Old Whittington, New Whittington, Brimington, Calow, Arkwright, Hasland, Loundsley Green, Holme Hall and Spital areas.
Phone: 07784 932115
Chesterfield Food Bank
Referred through Job Centre Plus, Pathways, CAB, Probations, Derbyshire Recovery Partnership.
Phone: 07984 589456
Holme Hall Unite/ Holme Hall Hub
Ad-hoc requests for food bags.
Phone: 07907 484835
Gussie’s Kitchen
Food Parcel scheme covering the South areas of Chesterfield.
Phone: 07956 253119
Saffron Kitchen
A Community Meals Service delivering fresh, hot, nutritious meals direct to your door or available for collection in Hasland, Grassmoor and Hady plus other areas.
Contact Sushri Wells on 07876 617050
Chesterfield Volunteer Centre
To your door shopping service. A shopping and delivery service for anyone who is housebound, poorly or self-isolating.
Phone: 01246 276777
Derbyshire Community Hub
Food parcels which include fresh fruit and veg and frozen meals (main and dessert) cooked by our in-house chef. Covers all areas within the Staveley Town Council boundary.
Home from hospital shopping service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends.
Simple shopping and other support.
Phone: 01283 817417
Rural Action Derbyshire
Phone: 01629 529970
Visit: www.ruralactionderbyshire.org.uk/foodbanks
Health
Derbyshire Healthcare NHS Foundation Trust
Mental health support line Freephone 0800 028 0077 24hrs / 7days
Derbyshire Recovery and Peer Support Service
Phone: 01773 734989
Email: derbyshirerecoverypeersupportservice@rethink.org
Samaritans
Call free on 116 123 24hr/7 days a week service
Email: jo@samaritans.org (response time 24 hours)
Visit: www.samaritans.org
Home from hospital service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends.
Collecting medication prescriptions.
Phone: 01283 817417
Phone: 01629 535091
Homelessness
Chesterfield Borough Council Homelessness prevention
Phone: 01246 345825 (office hours)
Phone: 0808 169 2333 (out of hours)
Email: homelessness.prevention@chesterfield.gov.uk
Visit: Homelessness prevention
P3 Charity
If you are rough sleeping or you are a member of the public who is concerned about a rough sleeper you can refer them.
Phone: 0808 196 8199
Nightshelter
If you are sleeping rough or aware of someone who is.
Phone: 01246 345825
Pathways of Chesterfield
Based in Saltergate and offer professional advice to the homeless or those who are concerned about homelessness.
Our phone lines are still operating between Monday and Friday between 9am and 5pm, if you are homeless or at risk of becoming homeless and need support then please give us a call.
Phone: 01246 498204
Phone: 0808 169 2333 (out of hours contact for emergencies)
Housing information
Rykneld Homes
Phone: 01246 217309
Contact Centre on 01246 217670
Email: contactus@rykneldhomes.org.uk
Derbyshire Law Centre
Offer free housing advice for Derbyshire residents and employ a tenancy support officer. Phone: 01246 550674
Email: dlc@derbyshirelawcentre.org.uk
Visit: derbyshirelawcentre.org.uk
Derbyshire Healthy Home Programme
People in Derbyshire who privately own or privately rent their home and struggle to heat it, and have a health condition which are made worse by the cold and are on a low income.
Email: healthy.home@derbyshire.gov.uk
Derbyshire Trusted Traders
www.derbyshire.gov.uk/community/trusted-trader/trusted-trader.aspx
The Derbyshire Handy Van Service
Aged 60+ or younger people with disabilities.
Provides practical support and advice to help older and vulnerable people to live independently in their own homes.
Phone: 020 3535 4999
Chesterfield Borough Council Home Improvement Service
People in Chesterfield who may struggle to fund their own repairs.
Phone: 01246 345748
Home Options
The Home-Options Partnership is a group of councils and housing providers who work together to provide homes across Derbyshire and Staffordshire Moorlands.
Visit: www.home-options.org/
Warmer Derby and Derbyshire
Phone: 0800 677 1332
Email: wdd@mea.org.uk
Local authorities contact information
Bolsover District Council
Call: 01246 242436
Visit: www.bolsover.gov.uk
email: benefits@bolsover.gov.uk
North East Derbyshire District Council
Call: 01246 231111
Visit: www.ne-derbyshire.gov.uk
Email: connectne@ne-derbyshire.gov.uk
Text: 07800 002425
Volunteering
The Derbyshire Health and Care People Hub wants to create a pool of people willing to support the health and social care workforce during the pandemic. A priority will be vaccinating health and care key workers with the newly developed COVID-19 vaccine, and we need to bolster our current workforce to allow us to roll-out the vaccine to the wider population.
Are you:
- a professional seeking to return to practice?
- a medical/nursing/other health/care student seeking a new experience and a paid role?
- a member of the public looking to get into a new workplace role, possibly following furlough?
- a member of health and care staff possibly looking for more hours?
We’re looking for healthcare assistants, registered professionals, care workers, support workers, administrators, and marshals to help support the vaccination programme. PPE and training will be provided. Roles to be operational from December 2020.
Latest information and to register an initial expression of interest in the roles, visit the Joined Up Careers website.
For any further information, please email dchst.jucpeoplehub@nhs.net.
