Community support information

Community support information

Information and contact details to help you with a wide range of issues and provide support to all members of the local community.


General advice

Chesterfield Citizen’s Advice
Advice Helpline Call: 0300 456 8437
GP Surgery Outreaches: Contact your GP surgery to book a telephone

Citizen’s Advice North East Derbyshire
Advice Helpline Call: 0300 456 8437 (same as for Chesterfield)
GP Surgery Outreaches: Contact your GP surgery to book a telephone


Benefits advice

Chesterfield Borough Council benefits advice
Phone: 01246 345345

DCC welfare rights
Phone: 01629 531535


Domestic abuse

Phone: 0800 019 8668
Emergencies: 999
Text: Derbyshire Domestic abuse Support Line 07534 617252

Derbyshire County Council - Domestic Abuse information



DCC Libraries
Phone: 01629 533444

Derbyshire National Careers Service
For aged 19yrs+ or age 18 if not in education or employment
Chesterfield area: 07717 303855
North East Derbyshire and Bolsover
Phone: 07767 670797


Elderly support

Age Concern telephone befriending The Telephone Befriending Service is a community-based telephone befriending and support service which provides a link to a trained volunteer up to three times a week. Email:

Elder friends befriending Phone: 01246 276777 Email:

Silver line befriending The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Phone: 0800 470 8090

Employment advice

Derbyshire Unemployed Workers Centre
Phone: 01246 231441
Branch contact: John Power
Phone: 07870 388045 or 01246 231441
Shirebrook branch: Call 01623 748161

Disability employment support
Support for disabled people to find training, work experience, voluntary work and paid employment.
Phone: 01629 532440

Plan for jobs

The Government have a 'Plan for jobs' page on their website where people can find support on:

  • searching and applying for Jobs
  • finding an apprenticeship
  • Kickstart Scheme
  • learning new skills
  • redundancy / unemployment support

Building better opportunities employment support

Support for those with barriers on their first steps towards employment.

Job Centre Plus
Phone: 0800 055 6688
Textphone: 0800 023 4888
Universal Credit helpline: 0800 328 5644
Textphone: 0800 328 1344

From Monday 18 January, job centre opening hours are being temporarily reduced to 10am to 2pm daily for those customers who cannot access job centre services in any other way. The rest of the time customers will be served online or on the phone.

Financial advice

Chesterfield and North East Derbyshire Credit Union
Phone: 01246 278833

Chesterfield Borough Council Benefits advice
Phone: 01246 345345

CAP (Christians against poverty) Debt Counselling
Phone: 0800 328 0006

Derbyshire Discretionary Fund
Provides grants or emergency cash payments if you are in urgent need of financial help following a crisis or disaster.
Phone: 01629 533399

Money Sorted Personal Navigators
Phone: 01246 550674 / 0800 707 6990
Text: 07781 482826
Debra Parkin 07478 669499 or 01246 550674
Carmen Yates Call 01246 550674 or 07868 003565

Release Financial Charity
Phone: 01773 306289 / 07932 088331

Food / Shopping

Food Hut
Collection and donations at Monkwood Road Community Rooms, Dunston, Chesterfield, S41 8DG. Covers Newbold, Dunston, Old Whittington, New Whittington, Brimington, Calow, Arkwright, Hasland, Loundsley Green, Holme Hall and Spital areas.
Phone: 07784 932115
Chesterfield Food Bank

Referred through Job Centre Plus, Pathways, CAB, Probations, Derbyshire Recovery Partnership.

Phone: 07984 589456
Holme Hall Unite/ Holme Hall Hub
Ad-hoc requests for food bags.
Phone: 07907 484835
Gussie’s Kitchen
Food Parcel scheme covering the South areas of Chesterfield.
Phone: 07956 253119
Saffron Kitchen
A Community Meals Service delivering fresh, hot, nutritious meals direct to your door or available for collection in Hasland, Grassmoor and Hady plus other areas.
Contact Sushri Wells on 07876 617050
Chesterfield Volunteer Centre
To your door shopping service. A shopping and delivery service for anyone who is housebound, poorly or self-isolating.
Phone: 01246 276777
Derbyshire Community Hub
Food parcels which include fresh fruit and veg and frozen meals (main and dessert) cooked by our in-house chef. Covers all areas within the Staveley Town Council boundary.
Contact Sarah 07516 315303 or Nicola 07739 295647
Home from hospital shopping service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends.
Simple shopping and other support.
Phone: 01283 817417

Rural Action Derbyshire
Phone: 01629 529970


Derbyshire Healthcare NHS Foundation Trust
Mental health support line Freephone 0800 028 0077 24hrs / 7days

Derbyshire Recovery and Peer Support Service
Phone: 01773 734989

Call free on 116 123 24hr/7 days a week service
Email: (response time 24 hours)

Home from hospital service
Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends.
Collecting medication prescriptions.
Phone: 01283 817417
Phone: 01629 535091


Chesterfield Borough Council Homelessness prevention

Phone: 01246 345825 (office hours)
Phone: 0808 169 2333 (out of hours)
Visit: Homelessness prevention

P3 Charity
If you are rough sleeping or you are a member of the public who is concerned about a rough sleeper you can refer them.
Phone: 0808 196 8199
If you are sleeping rough or aware of someone who is.
Phone: 01246 345825
Pathways of Chesterfield
Based in Saltergate and offer professional advice to the homeless or those who are concerned about homelessness.
Our phone lines are still operating between Monday and Friday between 9am and 5pm, if you are homeless or at risk of becoming homeless and need support then please give us a call.
Phone: 01246 498204
Phone: 0808 169 2333 (out of hours contact for emergencies)

Housing information

Rykneld Homes
Phone: 01246 217309
Contact Centre on 01246 217670

Derbyshire Law Centre
Offer free housing advice for Derbyshire residents and employ a tenancy support officer. Phone: 01246 550674

Derbyshire Healthy Home Programme
People in Derbyshire who privately own or privately rent their home and struggle to heat it, and have a health condition which are made worse by the cold and are on a low income.

Derbyshire Trusted Traders

The Derbyshire Handy Van Service
Aged 60+ or younger people with disabilities.
Provides practical support and advice to help older and vulnerable people to live independently in their own homes.
Phone: 020 3535 4999

Chesterfield Borough Council Home Improvement Service
People in Chesterfield who may struggle to fund their own repairs.
Phone: 01246 345748

Home Options
The Home-Options Partnership is a group of councils and housing providers who work together to provide homes across Derbyshire and Staffordshire Moorlands.

Warmer Derby and Derbyshire
Phone: 0800 677 1332


Local authorities contact information

Bolsover District Council
Call: 01246 242436


North East Derbyshire District Council
Call: 01246 231111
Text: 07800 002425



The Derbyshire Health and Care People Hub wants to create a pool of people willing to support the health and social care workforce during the pandemic. A priority will be vaccinating health and care key workers with the newly developed COVID-19 vaccine, and we need to bolster our current workforce to allow us to roll-out the vaccine to the wider population.

Are you:

  • a professional seeking to return to practice?
  • a medical/nursing/other health/care student seeking a new experience and a paid role?
  • a member of the public looking to get into a new workplace role, possibly following furlough?
  • a member of health and care staff possibly looking for more hours?

We’re looking for healthcare assistants, registered professionals, care workers, support workers, administrators, and marshals to help support the vaccination programme. PPE and training will be provided. Roles to be operational from December 2020.

Latest information and to register an initial expression of interest in the roles, visit the Joined Up Careers website.

For any further information, please email

Last updated on 17 October 2022