Contact benefit services
Coronavirus (COVID-19):
The Customer Service Centre and On The Move will be closed to the public until further notice, due to COVID-19 restrictions.
Our staff are still working hard to solve any issues you may have but you must now contact them using the following contact details:
Customer Services - call 01246 345 345 between 8.30am - 5.00pm, Monday – Friday
On The Move – call 01246 345 700
Emergency repairs – call 01246 345 000 during office hours and 01246 345 041 for out of hours emergency repairs
Homelessness prevention - call 078702 77291 during office hours and 01629 533 190 for out of hours enquires
Derbyshire Discretionary Fund – for all enquiries call 01629 533 399
For further updates, visit our Coronavirus information hub.
The Benefit Section aims to be as open and accessible as possible. Our main office address is:
Chesterfield Borough Council
Customer Service Centre
Benefits Section
PO Box 100
85 New Square
Chesterfield
S40 1AH
Or you can contact us on the numbers below:
Telephone: 01246 345 484 / 345 507
Fax: 01246 345 486
Text: 07960 910 264
The office is open at the following times, when COVID restrictions are not in place:
Monday: 8.30am to 5pm
Tuesday: 8.30am to 5pm
Wednesday: 10am to 5pm
Thursday: 8.30am to 5pm
Friday: 8.30am to 5pm
General: Contact us online
