Contact benefit services
Customer Services - call 01246 345345 between 8.30am to 5pm, Monday to Friday
On The Move – call 01246 345700
Emergency repairs – call 01246 345000 during office hours and 01246 345041 for out of hours emergency repairs
Homelessness prevention - call 01246 345825 during office hours and 0808 169 2333 for out of hours enquires
Derbyshire Discretionary Fund – for all enquiries call 01629 533399
There are several ways that you can get in touch with our Benefits service.
Contact us online
You can contact us securely online through My Chesterfield.
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By phone, text or fax
Phone: 01246 345484 or 01246 345507
Text: 07960 910264
Fax: 01246 345486
24 hour automated payment line 0345 602 0214.
By post or in person:
Customer Service Centre
85 New Square
Customer service centre opening times
Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm