Contact benefit services

Contact benefit services

Our customer service centre has moved

Our customer service team has moved to Chesterfield Town Hall on Rose Hill - get directions here.

Please note: our new customer service centre does not accept payments - find out other ways to pay.

There are several ways that you can get in touch with our Benefits service.

Contact us online

You can contact us securely online through My Chesterfield.

Please have full details ready of what you are contacting us about, you won't be able to save the form part way through.

Contact Us Online Button

Protecting your privacy - find out how we protect your information


By phone, text or fax

Phone: 01246 345484 or 01246 345507
Text: 07960 910264
Fax: 01246 345486

24 hour automated payment line 0345 602 0214. 


By post or in person:

Customer Service Centre
Town Hall
Chesterfield
S40 1LP 

Customer service centre opening times

Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm



Last updated on 04 January 2024