Contact benefit services

Contact benefit services

  • Customer Services - call 01246 345345 between 8.30am to 5pm, Monday to Friday

    On The Move – call 01246 345700

    Emergency repairs – call 01246 345000 during office hours and 01246 345041 for out of hours emergency repairs

    Homelessness prevention - call 01246 345825 during office hours and 0808 169 2333 for out of hours enquires

    Derbyshire Discretionary Fund – for all enquiries call 01629 533399

There are several ways that you can get in touch with our Benefits service.

Contact us online

You can contact us securely online through My Chesterfield.

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By phone, text or fax

Phone: 01246 345484 or 01246 345507
Text: 07960 910264
Fax: 01246 345486

24 hour automated payment line 0345 602 0214. 


By post or in person:

Customer Service Centre
85 New Square
Chesterfield
S40 1AH 

Customer service centre opening times

Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm



Last updated on 08 November 2022