Coronavirus (COVID-19) roadmap - Find out how it is affecting our services.

Contact benefit services

Contact benefit services

  • Coronavirus (COVID-19):

    The Customer Service Centre and On The Move will be closed to the public until further notice, due to COVID-19 restrictions.

    Our staff are still working hard to solve any issues you may have but you must now contact them using the following contact details:

    Customer Services - call 01246 345 345 between 8.30am - 5.00pm, Monday – Friday

    On The Move – call 01246 345 700

    Emergency repairs – call 01246 345 000 during office hours and 01246 345 041 for out of hours emergency repairs

    Homelessness prevention - call 078702 77291 during office hours and 01629 533 190 for out of hours enquires

    Derbyshire Discretionary Fund – for all enquiries call 01629 533 399

    For further updates, visit our Coronavirus information hub.

The Benefit Section aims to be as open and accessible as possible. Our main office address is:

Chesterfield Borough Council
Customer Service Centre
Benefits Section
PO Box 100
85 New Square
Chesterfield
S40 1AH

Or you can contact us on the numbers below:

Telephone: 01246 345 484 / 345 507
Fax: 01246 345 486
Text: 07960 910 264

The office is open at the following times, when COVID restrictions are not in place:

Monday: 8.30am to 5pm

Tuesday: 8.30am to 5pm

Wednesday: 10am to 5pm

Thursday: 8.30am to 5pm

Friday: 8.30am to 5pm

General: Contact us online


Last updated on 03 February 2021