Contact benefit services
Our customer service centre has moved
Our customer service team has moved to Chesterfield Town Hall on Rose Hill - get directions here.
Please note: our new customer service centre does not accept payments - find out other ways to pay.
There are several ways that you can get in touch with our Benefits service.
Contact us online
You can contact us securely online through My Chesterfield.
Please have full details ready of what you are contacting us about, you won't be able to save the form part way through.
Protecting your privacy - find out how we protect your information
By phone, text or fax
Phone: 01246 345484 or 01246 345507
Text: 07960 910264
Fax: 01246 345486
24 hour automated payment line 0345 602 0214.
By post or in person:
Customer Service Centre
Customer service centre opening times
Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm