Our crews will be starting bin collections earlier than normal this week due to the continued hot weather.
Please make sure your bin is out by 6am to make sure it gets emptied.
We might not be able to empty your bin or waste sacks at the usual time or on the usual day.
This can be because of roadworks, an obstruction in the road, bad weather or the bin lorry breaking down. If there are no details showing here for your street then we're not aware of any problems at the moment.
Unfortunately, due to overheating, one of the waste service vehicles has been unable to complete their domestic general waste round today (black bin).
The crew will visit again on Friday 14 August 2026 to attempt to empty these bins.
Please make sure your bin is out ready for collection by 6am.
Unfortunately, our crews haven't been able to complete the communal general waste collection today - this is due to parked vehicles.
The crew will visit again on Friday 14 August 2026 in an attempt to empty these containers.
Please make sure that there are no parked vehicles obstructing access to the bin store by 6am.
If the other bins on your street haven't been emptied yet, please leave your bin out - the crew will empty it as soon as they can.
Why hasn't my bin been emptied?
There are many reasons why your waste may not have been collected, such as:
- the crew hasn't finished the round yet
- your bin was not in the right place at the right time
- the wrong items were in your bin
You can see the status of your bin collections and why your bin wasn't emptied online by logging into your My Chesterfield account - please check before reporting a problem.
Reporting a problem
You must report a problem within two working days of your collection day, so that a crew is available to deal with it.
You won't be able to report a missed bin or waste sack if:
- the crew hasn't completed their rounds yet
- there was a reason why the crew didn't empty your bin
Protecting your privacy - find out how we keep your information safe.
What we will do
We will let the crew know that you have reported a missed bin collection - they will come back to empty your bin as soon as they can.