Housing
Housing services
Our specialist housing teams deal with a wide range of housing related matters:
The housing options team is responsible for:
- registration of housing applications and management of the housing waiting list
- allocating and letting properties
- signing up new tenants
- homelessness prevention and homeless applications
- adaptations
Contact the housing options team on 01246 345700.
The neighbourhoods team is responsible for:
- tenancy management, including enforcement of some breaches of the tenancy agreement (eg, anti-social behaviour, untidy gardens, condition of homes)
- tenancy sustainment and support, including financial advice and assistance, new tenancy visits for tenants identified in need of early support
- estate management and the neighbourhood ranger service
- tenant participation
This team can be contacted on:
- tenancy management 01246 345071
- estate management 01246 345142
- tenancy sustainment 01246 345354
- tenant participation 01246 345142
The Careline and support service team is responsible for:
- Careline emergency alarm service
- the response service
- the support service (paid for regular visits)
- Telecare
This team can be contacted on 0300 323 0076.