Contact the council

Contact the council

  • Green bin stickers

    If you have signed up for the garden waste service and you have not received your sticker, please email your name, address and purchase date to Alternatively, please call us on 01246 345285.

    Your subscription will be activated within seven days. After which, your collection will resume in line with your current collection calendar.

    May update

    If you sign up for the scheme during May, please allow for a slight delay in receiving your bin sticker. If you have signed up to the scheme but haven’t yet received a sticker, our crews have a list of all registered properties, and your bin will still be collected. Depending on your collection schedule, your collection service will start approximately seven days after you sign up. Thanks for your patience.

Ways to contact Chesterfield Borough Council

You can get in touch online, by phone or text, in person, or in writing.

Call us on 01246 345345

Our phone lines are open 8.30am to 5pm on Monday, Tuesday, Thursday Friday, and between 10am and 5pm on Wednesday.

If you call outside these times you will hear instructions for what to do if you have an urgent problem such as an emergency repair, lost dog, flooding or are homeless.

Text us on 07960 910264

This number is monitored during opening hours and doesn't accept voice messages. 

Contact us online through My Chesterfield

You can send us general enquiries online.

Contact us online


Protecting your privacy - find out how we protect your information

Some of our services have direct email addresses - you can find these on the information pages of our website.

Visit the Customer Service Centre

Town Hall, Rose Hill, Chesterfield, S40 1LP. Find out how to get here and where to park.

The Customer Service Centre is open 9am to 2pm on Monday, Tuesday, Thursday Friday, and between 10am and 2pm on Wednesday.

Licensing enquiries are by appointment only - contact our licensing team to arrange an appointment.  

Write to us

Chesterfield Borough Council
Town Hall
Rose Hill
S40 1LP

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Last updated on 10/07/2024