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Bulky waste collection

We can collect large household items that you are unable to dispose of yourself. We call this 'bulky' household waste.

  • Before booking a collection, why not give your waste a new lease of life by donating it to charity, selling it or giving it away? Find out more.

Our bulky waste collection service can take away large items of free standing furniture, domestic appliances and other general household waste.

Find out more about:

 

What we take

  • Free standing furniture - including beds, mattresses, sofas, chairs, chests of drawers, wardrobes*
  • Garden furniture - benches, table, chairs, parasols, garden toys etc
  • Carpets - including rugs, mats and underlay
  • Large appliances - such as free standing washing machines, fridges/freezers, microwaves, cookers
  • Large electrical equipment - such as TVs, stereo systems, electric lawnmowers, strimmers. Smaller electrical items can be left out for collection on top of your blue bin.
  • Household items - we take most non-hazardous household waste, such as bric-a-brac, toys and soft furnishings.

This isn't a full list. Generally, if it's something you would be likely to take with you when you move home, we would probably be able to collect is as bulky waste.

 

What we don't take

  • Commercial sized/style fridges/freezers
  • Fitted furniture - such as wardrobes, kitchen units and built-in appliances, bathroom suites
  • Garden structures - sheds, fencing, greenhouses, gates
  • Car parts - we are unable to take any car parts, including car batteries and tyres
  • DIY and building waste - including rubble, timber, tiles, doors, plasterboard, guttering, insulation, radiators, pipework, soil
  • Hazardous waste - such as gas cylinders, oil/petrol/diesel, chemicals including cleaning products, pesticides, fertilizer etc, oil based and water based paint/stains/varnishes, fluorescent tubes, clinical waste and sharps
  • Asbestos - including asbestos insulation, sheets, guttering
  • Garden waste - this should be disposed of in your green wheeled bin; contact us if you don't have a green bin at your property
  • Panes of glass and large mirrors* - including windows, doors, windscreens

* for safety reasons we don't take large sheets of glass or mirror, including wardrobe doors from fitted furniture or free standing wardrobes etc. We will take glass/mirror that has been broken into smaller pieces and safely wrapped in a sealed box that is light enough to lift up and put into the refuse vehicle.

 

What it costs

One item: £15.00
Two to five items: £22.90
Six to ten items: £30.30
Fridges and freezers: £15.00 per unit

These charges are reduced by 20 per cent for residents that receive housing benefit or council tax support.

If you have more than ten items or the waste can't be quantified over the phone, we will arrange a visit and provide you with a price based on an hourly rate. Compared with hiring a skip for the waste, collections are good value for money.

 

Booking a collection

Call us on 01246 345734 to arrange a bulky waste collection.

You can pay over the phone by credit or debit card, or send a cheque or postal order through the post once you have made your booking.

You can also arrange a bulky waste collection at the Customer Service Centre where you can pay by cash, cheque, credit or debit card.

Sorry, we don't take bookings online - this is because we need to discuss the collection with you and receive your payment before booking your collection.

We aim to collect your bulky waste within 5 working days of receiving your cleared payment.

 

To ensure your collection goes smoothly please make sure your waste is:

  • Outside at ground level - we won't take waste from inside garages/sheds or from inside your property, even if you live in a block of flats. We will collect from rear gardens as long as there is clear access.
  • As close to the edge of your property as possible - but please don't block pavements and keep pedestrian/vehicle access clear. 
  • Accessible and visible - not behind locked gates, or obscured by other items or vehicles at your property.
  • Easy to carry - please cut carpet into rolls 3 feet wide or less; don't overfill bin liners and boxes as they may break while being carried; don't break up furniture unless we ask you to.

When you book your collection we will make a list of all the items to be collected. Please make sure that you tell us about everything that needs collecting as we won't take anything that is not on the list.

 

 Alternatives to bulky waste collections

Bulky waste collection is a great way to dispose of old or broken household items that can't be reused.

But many items can be reused or recycled, helping protect the environment and benefitting others.

Below are some other ways that you can dispose of your bulky items. 



Many local charities will be happy to take unwanted furniture, electricals, bric-a-brac and clothes, as well as toys, CDs, DVDs and sporting items that are in good condition.

Find a charity shop near you

If you can't take your unwanted items to a local charity shop yourself you may find that they will visit you to collect them.

The following charities have furniture collections in our local area:  

Ashgate Hospice

Clothing, textiles, small electrical items, toys/games, books, toiletries etc. Please call 01246 203727 for these items to be collected.

For larger items such as sofas, beds, bedroom furniture, tables and chairs, bookcases, electrical appliances such as washing machines, fridge freezers etc. Please call the Furniture Shop on 01246 229536 for them to be collected.  

British Heart Foundation

  • Sofas, suites, armchairs
  • Tables, chairs, desks, cabinets
  • Beds and bedroom furniture
  • TVs, Hi-Fis, washing machines, small electricals
  • They can also collect clothes, shoes, books, DVDs, CDs, bric-a-brac and toys at the same time. 

Lighthouse shops

  • Furniture (of good quality)
  • Electrical items (in working condition)
  • Clothing:
  • Soft furnishings:
  • Shoes and leather belts
  • Jewellery
  • Bric-a-brac – ornaments, china, ceramics
  • Collectables
  • Pictures
  • Books
  • CDs and vinyl records
  • Musical instruments
  • Mobile phones
  • Toys and games 

St Vincent de Paul Society

24c/d High Street
Staveley
Chesterfield
Derbyshire
S43 3UX
Tel: 01246 472243

Try offering your unwanted items to friends and family who may be able to take them away for free.

Otherwise, there are ways to pass on usable items for free to other people online:

Sites such as Freecycle and Freegle are nonprofit networks of people who are giving (and getting) stuff for free in their own towns and keeping good stuff out of landfills. Membership is free, and everything posted must be free, legal and appropriate for all ages.  

There are other online gifting sites available, as well as groups on Facebook where you can advertise your unwanted items free to a good home.

If you give an item away on sites like Freecycle, Freegle and Facebook, the person receiving it will take it away (and reuse it) for free. 

Safety first

When giving items away, don't be pressurised into letting someone into your home. Do make sure someone else is in the house when the taker comes to collect.

It's also a good idea to have a mobile phone in your pocket, keep valuables out of sight, and to limit the collector's movements to as few rooms as possible. Don't give out too many personal details.

If you decide to give out your phone number, only give it to one person at once, to avoid getting swamped with calls.

Some groups let members include phone numbers in group emails, but it's not a good idea to give out personal details on the internet.

Buying and selling online is a popular way to get rid of your unwanted items.

Large items in particular will be collected by the buyer for free, and you might even make a bit of money out of it (most sites charge a fee for listing and/or selling your items).

Popular sites include:

ebay

Gumtree

Preloved

Shpock

There are many other online selling sites with some specialising in specific types of goods.  

Safety first

When selling items, don't be pressurised into letting someone into your home. Do make sure someone else is in the house when the taker comes to collect.

It's also a good idea to have a mobile phone in your pocket, keep valuables out of sight, and to limit the collector's movements to as few rooms as possible. Don't give out too many personal details.

If you decide to give out your phone number, only give it to one person at once, to avoid getting swamped with calls.

Some sites let members include contact details in listings, but it's not a good idea to give out personal details to all and sundry.

If you have a lot of bulky waste to dispose of it might be worth contacting house clearance companies for quotes.

House clearance companies will charge you for getting rid of your waste, so shop around for the best deal. They should work out a price by offsetting the cost for them to dispose of the worthless waste against what they can get for any saleable items.

Some charity shops offer full house clearance services as well as collecting individual items of furniture etc. 

Make sure you use a reputable company and that they give you a waste transfer note, otherwise if they dump any of your waste you could be prosecuted.

Find out more about your duty of care.

If you have the space, and someone that can fill it for you, it might be worth getting a skip.

Skips are the best way to get rid of items that we can't collect as bulky waste including DIY and building waste, as well as old, broken items that can't be reused, recycled or upcycled by anyone else.

Skip prices vary, and if you don't have space on your drive or garden for the skip you may need a skip permit from Derbyshire County Council

Make sure you use a reputable company and they give you a waste transfer note, otherwise if they dump your waste you could be prosecuted.

Find out more about your duty of care.

Scrap metal collectors are happy to take away your old and unwanted metal items such as domestic appliances*, radiators, old tools, bikes etc.

Many scrap metal collectors will drive around the streets looking for scrap metal to collect.

If you decide to let a scrap metal collector take away your metal waste, you are responsible for making sure it is done legally.

Don't leave your old scrap metal out on the road or pavement where it may be a hazard or cause an obstruction.

Make sure the collector has a valid scrap metal collector's licence and that they give you a waste transfer note, otherwise if they dump your waste you could be prosecuted.

Find out more about your duty of care.

* scrap collectors won't take fridges or freezers due to the special way they have to be recycled.

If you are able to transport your bulky waste you can take it to the household waste recycling centre at Stonegravels (sometimes call the tip, dump, or civic amenity site).

Derbyshire County Council are responsible for the household waste recycling centre, and there is no charge* for taking most household waste there for it to be recycled or disposed of.

Find out more about its location, opening times and types of waste you can and can't take.

8 From 3 April 2017 a charge will be made for dsiposing of concrete, cement, mortar, rubble and hardcore, sanitaryware including sinks, toilets, shower trays etc. Find out more about these charges here.

 

 


Last updated on 08 August 2017