Let us know if we've not repaired your bin, or haven't delivered a new bin, recycling caddy or waste sacks.
You must have already:
- reported a damaged bin
- reported a missing bin, recycling caddy or waste sacks
- ordered bins for a new property or conversion
Our contractor aims to carry out repairs and deliveries within five working days of your request.
Please don't report a problem to us until five working days or more have passed since you contacted us.
Report a problem online
You won't be able to report a problem if it's less than five working days since you contacted us.
If you told us that you need a larger or smaller bin (or asked to swap from waste sacks to wheelie bins) our customer services team can give you an update - call them on 01246 345345.
Protecting your privacy - find out how we keep your information safe.
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