Housing services

Our specialist housing teams deal with a wide range of housing related matters:

The housing options team is responsible for:

  • registration of housing applications and management of the housing waiting list
  • allocating and letting properties
  • signing up new tenants
  • homelessness prevention and homeless applications 
  • adaptations

Contact the housing options team on 01246 345700.

The neighbourhoods team is responsible for:

  • tenancy management, including enforcement of some breaches of the tenancy agreement (eg, anti-social behaviour, untidy gardens, condition of homes)
  • tenancy sustainment and support, including financial advice and assistance, new tenancy visits for tenants identified in need of early support
  • estate management and the neighbourhood ranger service
  • tenant participation

This team can be contacted on:

  • tenancy management 01246 345071
  • estate management 01246 345142
  • tenancy sustainment 01246 345354 
  • tenant participation 01246 345142 

The Careline and support service team is responsible for:

  • Careline emergency alarm service
  • the response service 
  • the support service 

Find out more about the Careline, response and support service.

Last updated on 06 April 2021