Please note that the Careline service will close on 1 August 2026.
Protecting vulnerable people remains our top priority, and we will provide personalised support to help people transition safely to an alternative provider if they wish, to ensure there is no gap in service. Please remember to act as soon as you can to ensure you have an alternative provider in place before this date. We can support you to make the switch to an alternative provider of your choice if you wish.
Our officers will be contacting all customers directly to notify them of the closure and provide them with the support they need.
