You can use My Chesterfield to access a range of council services online
Some of our services will be operating differently during the Christmas and New Year period.
Find out about:
- bin collections
- car parks
- Chesterfield and District Crematorium and the book of remembrance and gardens
- customer services and the Town Hall
- homelessness help
- housing repairs
- markets, Market Hall, and the Pavements Shopping Centre
- Queen's Park Sports Centre and Healthy Living Centre
- Winding Wheel Theatre and box office
Other services
Bin collections
Some bin collections days and times will change during the Christmas and New Year period.
See revised dates for residential, clinical, commercial and bulky waste collections here.
You can also check your bin collection dates online via My Chesterfield.
Car parks
All our car parks in Chesterfield are open as normal, apart from Beetwell Street multi-storey car park which will be affected as follows:
- Wednesday 24 December, Christmas Eve - closes at 7pm
- Thursday 25 December, Christmas Day - closed
- Friday 26 December, Boxing Day - closed
- Wednesday 31 December, New Year's Eve - closes at 7pm
- Thursday 1 January, New Years Day - closed
Chesterfield and District Crematorium
The crematorium will be closed on:
- Thursday 25 December, Christmas Day
- Friday 26 December, Boxing Day
- Saturday 27 December
- Sunday 28 December
- Thursday 1 January, New Year’s Day
Book of remembrance and gardens
You can visit the crematorium gardens, and view the book of remembrance at the following times:
- Saturday 20 December - 10am to 4pm
- Sunday 21 December - 10am to 4pm
- Monday 22 December - 8am to 4pm
- Tuesday 23 December - 8am to 4pm
- Wednesday 24 December, Christmas Eve - 10am to 4pm
- Thursday 25 December, Christmas Day - 10am to 4pm
- Friday 26 December, Boxing Day - 10am to 4pm
- Saturday 27 December - 10am to 4pm
- Sunday 28 December - 10am to 4pm
- Monday 29 December - 8am to 4pm
- Tuesday 30 December - 8am to 4pm
- Wednesday 31 December, New Year’s Eve - 10am to 4pm
- Thursday 1 January, New Year’s Day - 10am to 4pm
You can also view the book of remembrance online.
Customer services and the Town Hall
Our customer service centre and the Town Hall will be closed on the following days:
- Wednesday 24 December, Christmas Eve
- Thursday 25 December, Christmas Day
- Friday 26 December, Boxing Day
- Saturday 27 December
- Sunday 28 December
- Thursday 1 January, New Year’s Day
Our contact centre will also be closed on these days - find out of hours and emergency information here.
If you are facing homelessness as a result of an emergency situation, please call P3 Charity on 0808 169 2333 for advice and assistance.
Find more on homelessness help.
An emergencies-only repairs service is available on the following days:
- Wednesday 24 December, Christmas Eve
- Thursday 25 December, Christmas Day
- Friday 26 December, Boxing Day
- Thursday 1 January, New Year’s Day
If you are a council tenant and need an emergency repair (for example a burst pipe) please call 01246 345041. This is for emergency repairs only, the operator will not be able to transfer calls or handle other enquiries.
Routine repairs
Our usual repairs service will be in place on all other days, you can request a repair online here.
Markets, Market Hall, and the Pavements Shopping Centre
Markets
- Sunday 21 December – 10am to 3pm
- Monday 22 December – 9am to 4pm
- Tuesday 23 December – 9am to 4pm
- Wednesday 24 December – 9am to 3pm
- Thursday 25 December – Christmas Day, closed
- Friday 26 December – Boxing Day, closed
- Saturday 27 December – 9am to 4pm
- Sunday 28 December – closed
- Monday 20 December – 9am to 4pm
- Tuesday 30 December – 9am to 4pm
- Wednesday 31 December – 9am to 3pm
- Thursday 1 January – New Year’s Day, closed
- Friday 2 January – 9am to 4pm
Market Hall
- Sunday 21 December – 10.30am to 4.30pm
- Monday 22 December – 9am to 5pm
- Tuesday 23 December – 9am to 5pm, butchers 7am to 3pm
- Wednesday 24 December – 9am to 4pm, butchers 7am to 1pm
- Thursday 25 December – Christmas Day, closed
- Friday 26 December – Boxing Day, closed
- Saturday 27 December – closed
- Sunday 28 December – closed
- Monday 29 December – 9am to 5pm
- Tuesday 30 December – 9am to 5pm
- Wednesday 31 December – 9am to 4pm, butchers 7am to 1pm
- Thursday 1 January – New Year’s Day
- Friday 2 January – open as normal
Pavements Shopping Centre
The Pavements Shopping Centre is open as normal every day apart from:
- Wednesday 25 December – Christmas Day
- Thursday 26 December – Boxing Day
- Wednesday 1 January – New Year's Day
Sports centres
Queen's Park Sports Centre opening times
- Wednesday 24 December – closed
- Thursday 25 December – closed
- Friday 26 December – closed
- Saturday 27 December – 8am to 6pm
- Sunday 28 December – 8am to 6pm
- Monday 29 December – 8am to 6pm
- Tuesday 30 December – 8am to 6pm
- Wednesday 31 December – 8am to 1pm
- Thursday 1 January – closed
Saturday 27 December
- main pool - 8.30am to 4pm
- small pool - 1pm to 4pm
- last badminton and squash bookings - 5.15pm
- last class - Zumba Gold 1pm
Sunday 28 December
- main pool - 8.30am to 4pm
- small pool - 12.15pm to 4pm
- last badminton and squash bookings - 5.15pm
- last class - Yoga 2.30pm
Monday 29 December
- main pool - 8.00am to 2.45pm (staff training at 3pm)
- small pool - 10am to 2pm
- last badminton and squash bookings - 5.15pm
- last class - Move it Mums 12.30pm
Tuesday 30 December
- main pool - 8am to 5.45pm
- small pool - 10am to 12 noon, 1.15pm to 3.45pm
- last badminton and squash bookings - 5.15pm
- last classes - Yoga / falls preventions 2.30pm
Wednesday 31 December
- main pool - 8am to 12.45pm
- small pool - 9.30am to 12 noon
- last badminton and squash bookings - 12 noon
- last class - 50+ aerobics 11am
Healthy Living Centre opening times
- Wednesday 24 December – 6.30am to 1pm
- Thursday 25 December – closed
- Friday 26 December – closed
- Saturday 27 December – 7am to 4pm
- Sunday 28 December – 8am to 4pm
- Monday 29 December – 6.30am to 4pm
- Tuesday 30 December – 6.30am to 4pm
- Wednesday 31 December – closed
- Thursday 1 January – closed
Wednesday 24 December
- pool - 6.45am to 1pm
- gym, spa, soft play and climbing - close at 1pm
- last fitness class - Aqua 12 noon
Saturday 27 December
- pool - 7am to 3.30pm (general swimming ends at 2pm to allow for splash sessions that start at 2.30pm)
- gym, spa, soft play and climbing - close at 4pm
- last fitness classes - Yoga and indoor cycling 10am
Sunday 28 December
- pool - 8am to 4pm, special education needs (SEN) family swimming session is at 9.30am, so general swimming starts at 11am
- gym, spa, soft play and climbing - close at 4pm
- last fitness class - Legs, Bums and Tums 11am
Monday 29 December
- pool - 6.45am to 3.45pm
- gym, spa, soft play and climbing - close at 4pm
- last fitness class - Aqua 12.15pm
Tuesday 30 December
- pool - 6.45am to 3.45pm
- gym, spa, soft play and climbing - close at 4pm
- last fitness class - Stretch and Tone 1.15pm
Winding Wheel Theatre and box office
Find more details about the opening times, current show times, and booking tickets on the Chesterfield Theatres website.
Other services and support
Mental health support
- Derbyshire Mental Health Helpline – call 111 and choose mental health option 2 (open 24 hours a day, seven days a week)
- Samaritans – 116 123 (open 24 hours a day, seven days a week)
- SHOUT – Text ‘SHOUT’ to 85258 (open 24 hours a day, seven days a week)
- Papyrus Hopeline247 (under 35s) – 0800 068 4141, text 88247, or email pat@papyrus-uk.org (lines are open 24 hours every day of the year, bank holidays included)
- Derby and Derbyshire Emotional Health and Wellbeing Website
