Equality and diversity data

This web page is designed to provide an accessible source of information demonstrating how Chesterfield Borough Council is playing its part in making society fairer by tackling discrimination and providing equality of opportunity for all.

In order to demonstrate our compliance with the duties in an accessible way, we have broken down the required information below. For further information about the duties, please see our Equality Act page.

Equality objectives

Our Council Plan includes the council's vision, aims and objectives including the council's overarching objectives in terms of equality. 

Information about our policies and services

The Equality Act requires public bodies to consider how the decisions that they make, and the services they deliver, affect people who share different protected characteristics. Guidance from the Government Equalities Office states that public bodies should take a proportionate approach when complying with the Equality Duty – in practice, this means giving greater consideration to the Equality Duty where a function or policy has the potential to have a substantial effect on discrimination or equality of opportunity for the public or the public body's employees, and less consideration where the potential effect on equality is slight.

We have worked with colleagues at Bolsover District Council and North East Derbyshire District Council to establish a unified approach to the information we publish about services and policies and to ensure that we focus on those services which are customer facing. To view this data, please see our information about our policies and services. Where we have identified gaps in the information we collect, a gap action plan has been developed to demonstrate our commitment to publishing a complete and proportionate set of information about our services.

Equality Impact Assessments (EIAs) are one way in which the council has due regard to the three aims of the Public Sector Equality Duty is by undertaking Equality Impact Assessments (EIAs) whenever a policy, project, service, function or strategy is reviewed, created or changed. EIAs are undertaken before decisions are made by the council so that councillors are able to consider any impacts and agree mitigating action where appropriate. 

Our EIA process allows the council to identify and mitigate against any potential negative impacts of our services on different groups. It is completed before the policy, project, service function or strategy has been set up, to ensure that mitigating action can be included in our plans. During our Peer Challenge Review against the Equality Framework for Local Government, the challenge team reported that the EIA process at Chesterfield Borough Council is comprehensive and demonstrates examples of challenge at all stages.

We use EIAs to:

  • stop direct and indirect discrimination from happening now and in the future
  • highlight diversity as a strength and an integral part of our work, not just an add on
  • recognise the fact that we don’t all have an equal chance in life, and find ways to address this through our work
  • make sure that our services are accessible to everyone in the community
  • help improving the way we treat our customers 
  • help with the decisions that we need to make 
  • improve relations with our residents by publicising our commitment to equality as an organisation 

To view the Equality Impact Assessments undertaken by Chesterfield Borough Council, please visit our Equality Impact Assessment page.


Equality and diversity data by year Expand all

We collect the information below so that we can make informed decisions about our services and policies.

The information is collected through equality monitoring and a variety of consultations throughout the year with our employees and customers. We use the information as evidence within the the Equality Impact Assessment process when any changes are made to our policies or services. This helps to ensure that the council takes due regard to the need to:

  • eliminate discrimination, harassment and victimisation and any other conduct that is prohibited by or under the Act
  • advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it
  • foster good relations between people who share a relevant protected characteristic and those who do not share it

For more information, please visit our Equality Impact Assessments page.

Information about the population of Chesterfield Borough

Census 2021 Summary Profile

The summary profile contains brief information relating to the population, households, housing, health, education, workforce, ethnicity and religion of a geographical area based on Census 2021. The Chesterfield Summary Profile is available here.

State of the Borough Report

The State of the Borough Report brings together statistics regarding the population of Chesterfield Borough from a variety of sources including the Census. All of the information is provided at Ward level, there are 19 wards in Chesterfield. Please follow the link to view the State of the Borough Report.

Equalities Annual Report

Chesterfield Borough Council produces an Equality and Diversity Report that includes corporate achievements in relation to equality and diversity, and the activities of the Equality and Diversity Forum.

Satisfaction with our services

The documents below contain information about who is accessing Chesterfield Borough Council services and how satisfied people are with them. The most recent 'Are You Being Served?' residents' survey was carried out in 2021.

If our documents are not accessible to you, you can request a different format here.
Access to and satisfaction with Chesterfield Markets - based on Are You Being Served data 2021 PDF (PDF 157 KB)
Access to and satisfaction with Chesterfield Museums - based on Are You Being Served data 2021 PDF (PDF 156 KB)
Access to and satisfaction with Chesterfield Theatres - based on Are You Being Served data 2021 PDF (PDF 193 KB)
Access to and satisfaction with parks and open spaces - based on Are You Being Served data 2021 PDF (PDF 157 KB)
Access to and satisfaction with Pavements Shopping Centre - based on Are You Being Served data 2021 PDF (PDF 157 KB)
Access to and satisfaction with sport and leisure - based on Are You Being Served data 2021 PDF (PDF 194 KB)
Access to and satisfaction with the Visitor Information Centre - based on Are You Being Served data 2021 PDF (PDF 156 KB)
Chesterfield Borough Council Workforce December 2023 PDF (PDF 219 KB)
Complaints, compliments, comments and general enquiries 2023 PDF (PDF 153 KB)
Equality information about members of the council 2023 PDF (PDF 72 KB)
Satisfaction with community safety - based on Are You Being Served data 2021 PDF (PDF 194 KB)
Satisfaction with customer service - based on Are You Being Served data 2021 PDF (PDF 138 KB)
Satisfaction with street cleaning - based on Are You Being Served data 2021 PDF (PDF 137 KB)
Satisfaction with waste and recycling - based on Are You Being Served data 2021 PDF (PDF 155 KB)

Housing services annual report
Equality and diversity annual report

For further information, please contact the Policy service:
Telephone: 01246 936793
Textphone: 01246 345285
Email: policyteam@chesterfield.gov.uk

We collect the information below so that we can make informed decisions about our services and policies.

The information is collected through equality monitoring and a variety of consultations throughout the year with our employees and customers. We use the information as evidence within the the Equality Impact Assessment process when any changes are made to our policies or services. This helps to ensure that the council takes due regard to the need to:

  • eliminate discrimination, harassment and victimisation and any other conduct that is prohibited by or under the Act
  • advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it
  • foster good relations between people who share a relevant protected characteristic and those who do not share it

For more information, please visit our Equality Impact Assessments page.

Information about the population of Chesterfield Borough

Census 2011 Summary Profile

The summary profile contains brief information relating to the population, households, housing, health, education, workforce, ethnicity and religion of a geographical area based on Census 2011. The Chesterfield Summary Profile is available here.

State of the Borough Report

The State of the Borough Report brings together statistics regarding the population of Chesterfield Borough from a variety of sources including the Census. All of the information is provided at Ward level, there are 16 wards in Chesterfield. Please follow the link to view the State of the Borough Report.

Equalities Annual Report

Chesterfield Borough Council produces an Equality and Diversity Report that includes corporate achievements in relation to equality and diversity, and the activities of the Equality and Diversity Forum.

Satisfaction with our services

The documents below contain information about who is accessing Chesterfield Borough Council services and how satisfied people are with them.

If our documents are not accessible to you, you can request a different format here.
Access to and satisfaction with Chesterfield markets (2023) PDF (PDF 163 KB)
Access to and satisfaction with Chesterfield Museums (2023) PDF (PDF 162 KB)
Access to and satisfaction with Chesterfield Theatres (2023) PDF (PDF 198 KB)
Access to and satisfaction with the council's website (2023) PDF (PDF 153 KB)
Access to and satisfaction with parks and open spaces (2023) PDF (PDF 163 KB)
Access to and satisfaction with the Pavements Shopping Centre (2023) PDF (PDF 163 KB)
Access to and satisfaction with sport and leisure (2023) PDF (PDF 200 KB)
Access to and satisfaction with the Visitor Information Centre (2023) PDF (PDF 162 KB)
Breakdown of complaints, compliments and comments 2022 PDF (PDF 131 KB)
Chesterfield Borough Council Workforce December 2022 PDF (PDF 226 KB)
Equality information about members of the council 2022 PDF (PDF 76 KB)
Satisfaction with community safety (2023) PDF (PDF 199 KB)
Satisfaction with customer service (2023) PDF (PDF 144 KB)
Satisfaction with street cleaning (2023) PDF (PDF 143 KB)
Satisfaction with waste and recycling (2023) PDF (PDF 160 KB)

Housing services annual report
Equality and diversity annual report

For further information, please contact the Policy service:
Telephone: 01246 936793
Textphone: 01246 345285
Email: policyteam@chesterfield.gov.uk

We collect the information below so that we can make informed decisions about our services and policies.

The information is collected through equality monitoring and a variety of consultations throughout the year with our employees and customers. We use the information as evidence within the the Equality Impact Assessment process when any changes are made to our policies or services. This helps to ensure that the council takes due regard to the need to:

  • eliminate discrimination, harassment and victimisation and any other conduct that is prohibited by or under the Act
  • advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it
  • foster good relations between people who share a relevant protected characteristic and those who do not share it

For more information, please visit our Equality Impact Assessments page.

Information about the population of Chesterfield Borough

Census 2011 Summary Profile

The summary profile contains brief information relating to the population, households, housing, health, education, workforce, ethnicity and religion of a geographical area based on Census 2011. The Chesterfield Summary Profile is available here.

State of the Borough Report

The State of the Borough Report brings together statistics regarding the population of Chesterfield Borough from a variety of sources including the Census. All of the information is provided at Ward level, there are 19 wards in Chesterfield. Please follow the link to view the State of the Borough Report.

Equalities Annual Report

Chesterfield Borough Council produces an Equality and Diversity Report that includes corporate achievements in relation to equality and diversity, and the activities of the Equality and Diversity Forum.

Satisfaction with our services

The documents below contain information about who is accessing Chesterfield Borough Council services and how satisfied people are with them.

If our documents are not accessible to you, you can request a different format here.
Access to and satisfaction with Chesterfield markets (2022) PDF (PDF 163 KB)
Access to and satisfaction with Chesterfield Museums (2022) PDF (PDF 162 KB)
Access to and satisfaction with Chesterfield Theatres (2022) PDF (PDF 198 KB)
Access to and satisfaction with the council's website (2022) PDF (PDF 112 KB)
Access to and satisfaction with parks and open spaces (2022) PDF (PDF 163 KB)
Access to and satisfaction with the Pavements Shopping Centre (2022) PDF (PDF 163 KB)
Access to and satisfaction with sport and leisure (2022) PDF (PDF 200 KB)
Access to and satisfaction with the Visitor Information Centre (2022) PDF (PDF 162 KB)
Breakdown of complaints, compliments and comments 2021 PDF (PDF 123 KB)
Chesterfield Borough Council Workforce December 2021 PDF (PDF 224 KB)
Equality information about members of the council 2021 PDF (PDF 80 KB)
Satisfaction with community safety (2022) PDF (PDF 199 KB)
Satisfaction with customer service (2022) PDF (PDF 144 KB)
Satisfaction with street cleaning (2022) PDF (PDF 143 KB)
Satisfaction with waste and recycling (2022) PDF (PDF 160 KB)

Housing services annual report
Equality and diversity annual report

For further information, please contact the Policy service:
Telephone: 01246 936793
Textphone: 01246 345285
Email: policyteam@chesterfield.gov.uk

We collect the information below so that we can make informed decisions about our services and policies.

The information is collected through equality monitoring and a variety of consultations throughout the year with our employees and customers. We use the information as evidence within the the Equality Impact Assessment process when any changes are made to our policies or services. This helps to ensure that the council takes due regard to the need to:

  • eliminate discrimination, harassment and victimisation and any other conduct that is prohibited by or under the Act
  • advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it
  • foster good relations between people who share a relevant protected characteristic and those who do not share it

For more information, please visit our Equality Impact Assessments page.

Information about the population of Chesterfield Borough

Census 2011 Summary Profile

The summary profile contains brief information relating to the population, households, housing, health, education, workforce, ethnicity and religion of a geographical area based on Census 2011. The Chesterfield Summary Profile is available here.

State of the Borough Report

The State of the Borough Report brings together statistics regarding the population of Chesterfield Borough from a variety of sources including the Census. All of the information is provided at Ward level, there are 19 wards in Chesterfield. Please follow the link to view the State of the Borough Report.

Equalities Annual Report

Chesterfield Borough Council produces an Equality and Diversity Report that includes corporate achievements in relation to equality and diversity, and the activities of the Equality and Diversity Forum.

Satisfaction with our services

The documents below contain information about who is accessing Chesterfield Borough Council services and how satisfied people are with them.

If our documents are not accessible to you, you can request a different format here.
Access to and satisfaction with Chesterfield Museums (2021) PDF (PDF 339 KB)
Access to and satisfaction with Chesterfield Theatres (2021) PDF (PDF 484 KB)
Access to and satisfaction with the council's website (2021) PDF (PDF 224 KB)
Access to and satisfaction with the Pavements Shopping Centre (2021) PDF (PDF 682 KB)
Access to and satisfaction with sport and leisure (2021) PDF (PDF 321 KB)
Access to and satisfaction with the Visitor Information Centre (2021) PDF (PDF 469 KB)
Breakdown of complaints, compliments and comments 2020 PDF (PDF 265 KB)
Chesterfield Borough Council workforce report December 2020 PDF (PDF 257 KB)
Equality information about members of the council 2020 PDF (PDF 186 KB)
Satisfaction with community safety (2021) PDF (PDF 383 KB)
Satisfaction with customer service (2021) PDF (PDF 624 KB)
Satisfaction with street cleaning and grounds maintenance (2021) PDF (PDF 674 KB)
Satisfaction with waste and recycling (2021) PDF (PDF 278 KB)

 

Derbyshire Observatory Profile: Area summary

For further information, please contact the Policy service:
Telephone: 01246 936793
Textphone: 01246 345285
Email: policyteam@chesterfield.gov.uk