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Council Tax and benefits privacy notice

Council Tax and benefits privacy notice

This privacy notice explains what information the council needs in order to collect council tax and administer benefits.

This privacy notice should be read alongside the council’s main privacy notice.

In order to provide this service, it is necessary for the council to collect, store and process personal data relating to customers. 

Safeguards are in place to ensure that this data is kept secure and the privacy of individuals is protected.

Who is responsible for your information?

Chesterfield Borough Council is the data controller for the personal information collected.

How we collect your information

We collect information about you from the following sources:

  • when you provide it to us – for example when you move into a new property, or apply for a council tax discount or benefits
  • we may receive some information about you from government departments like the Department of Work and Pensions (DWP) and/or HMRC
  • information from data matching exercises, for example the National Fraud Initiative or data matching done against the electoral register
  • we may have obtained your data from a third party, such as your landlord or letting agent, a former occupier, your University/college, solicitor, Land Registry, or your support worker
  • we may have obtained your data from an advice agency if you have asked them to contact us on your behalf
  • we may obtain information about you from debt collection agencies and open source intelligence such as publically accessible social media including Facebook
  • if you pay by direct debit, we will receive information about your payment history from Bacs who process direct debits.

Council tax billing and collection

Purposes of processing your personal data

We need to process personal information of residents of Chesterfield borough in order to collect council tax and assess claims for council tax discounts. 

If you are claiming a discount, we will need to collect more information from you about your circumstances. If you choose to pay by direct debit, we will also need your bank details. 

Health data may be requested in order to assess your eligibility for council tax discounts or exemptions. 

We may also collect other categories of sensitive personal data in order to monitor the diversity of the population of Chesterfield. You do not have to provide this information, and the data is stored separately to your council tax record. It will only be used anonymously.

Processing may be necessary to comply with legal obligations, for example the prevention and/or detection of crime including fraud.  Processing could also be for the protection of public funds, including the recovery of outstanding council tax and benefits overpayments.

Categories of personal data and lawful basis

In order to provide this service, we may need to process some or all of the following categories of personal information:
contact details

  • age
  • National Insurance number
  • information about your income and household make-up
  • bank details and/or your payment history.

Under data protection legislation, we are permitted to bill residents of Chesterfield because we have a legal obligation to collect council tax.

If you choose to pay by direct debit, the associated processing is permitted because it forms part of the performance of a contract.

For other processing related to council tax, we are permitted to use your information because we have a statutory duty to administer exemptions and reductions, to manage collection and recover debts.

Categories of sensitive personal data and lawful basis

In order to provide this service, we may need to process some or all of the following categories of sensitive personal information:

  • health data
  • ethnicity
  • sexual orientation.

Under data protection legislation, we are permitted to use your information this way because it is for reasons of substantial public interest.

Legislation

Key pieces of legislation that create a legal obligation or statutory duty for us to process your information are listed below. Please note this list is not exhaustive.

  • Local Government Finance Act 1992
  • The Council Tax (Administration and Enforcement) Regulations 1992
  • Local Audit and Accountability Act 2014 (requires us to share information with the cabinet office as part of the National Fraud Initiative)

Who we share your personal data with

We will share information with third parties in order to facilitate the detection, prevention and prosecution of fraud and criminal activity. Examples include:

  • the Department for Work and Pensions
  • HM Revenues and Customs
  • the police
  • health and social care organisations
  • other council teams responsible for statutory enforcement duties
  • other bodies responsible for detecting or preventing fraud or auditing or administering public funds
  • other local authorities and debt collection agencies – if we need to recover unpaid council tax.

We are required to share data with the Cabinet Office as part of a national data matching exercise to prevent and detect fraud. Please see our National Fraud Initiative privacy notice, and the Cabinet Office privacy notice, for more details.

If you pay your council tax by direct debit, your bank details and contact details will be passed to Bacs Payment Schemes Limited (Bacs) who manage the direct debit scheme. For more information see the council’s direct debit privacy notice.

Benefits and council tax support

Purposes of processing your personal data

We may need to process information about you, your partner and your children in order to assess your eligibility for certain benefits or council tax support, or to help you apply for them. We also need your information in order to pay you the benefits you qualify for.

Your information is also used to prevent and detect fraud and criminal activity.

We may also capture equalities monitoring information to help us review and improve our services. You do not have to supply this information, and it is processed separately and anonymously.

Categories of personal data and lawful basis

In order to provide this service, we may need to process some or all of the following categories of personal information about applicants, their partners and their children:

  • contact details
  • age
  • National Insurance number, tax and financial information
  • payment card details

Under data protection legislation, we are permitted to use your information this way because we have a statutory duty to provide manage and administer benefits.

Categories of sensitive personal data and lawful basis

  • In order to provide this service, we may need to process some or all of the following categories of sensitive personal information:
  • health data
  • ethnicity
  • sexual orientation.

Under data protection legislation, we are permitted to use your information this way because it is for reasons of substantial public interest.

Who we share your personal data with

We are legally obliged to share your information with:

Further information

Please get in touch if you would like more information about how the council processes your personal data:

• contact the council's data protection officer


Last updated on 21 August 2018