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Accessible taxis for wheelchair users

Accessible taxis for wheelchair users

We're making it easier for wheelchair users to use taxis and private hire vehicles in Chesterfield.

Drivers of wheelchair accessible hackney carriages (taxis) or private hire vehicles must now provide assistance to wheelchair users* and are not allowed to charge extra for a fare.   

Drivers must:

  • carry the passenger while in their wheelchair if they wish
  • carry the wheelchair if the passenger chooses to sit in a passenger seat
  • ensure the passenger is carried in safety and reasonable comfort 
  • give the passenger reasonable mobility assistance, such as:
    • helping them to get into or out of the vehicle
    • if the passenger chooses to remain in their wheelchair, helping them to get into and out of the vehicle while in their wheelchair
    • loading and unloading the passenger’s luggage
    • loading the wheelchair into or out of the vehicle if required

Full details of what is covered can be found on the Gov.uk website

Charges for carrying wheelchair users

Drivers mustn't make any extra charge for carrying or assisting a passenger with a wheelchair.

The meter should not be left running while helping the wheelchair user, or while the passenger gets into or out of the vehicle.

Exemptions

Drivers may be able to claim an exemption from these duties on medical grounds or because their physical condition makes it impossible or unreasonably difficult for them to comply. If a driver has an exemption certificate they must display it in their vehicle.

The law regarding wheelchair accessible taxis and private hire vehicles

We've brought in these changes in accordance with sections 165 and 167 of the Equality Act 2010, which make it a criminal offence for drivers of designated taxi and private hire vehicles to refuse to carry passengers in wheelchairs, to fail to provide them with appropriate assistance, or to charge them extra. 

Find out more in our Hackney carriage and private hire vehicle licensing policy.

Finding wheelchair accessible taxis and private hire vehicles

Below is a list of vehicles that we have licensed as being wheelchair accessible: 

Hackney carriages/taxis

  • Peugeot Partner – AR02 CAB – One2Call
  • Renault Espace – AU60 CFY – Shaws Taxis
  • Citroen Dispatch – AV13 WVT – Chris’s Taxis
  • Citroen Dispatch – BD06 EBO – Door 2 Door
  • Citroen Dispatch – BK06 UAD – Elmo’s Millenium Taxi Service
  • Citroen Dispatch – BK56 WMO – Wingerworth Taxis
  • Ford Galaxy – BL02 LEL – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy – C7 AXY – Richards
  • Ford Galaxy – C9 DHT – Duckmanton/Chris’s Minibus Hire Ltd
  • Ford Transit – CU10 DXY – Grant Taxis
  • Citroen Dispatch – DN54 DOA – Door 2 Door
  • Fiat Scudo – DS06 WGY – PD’s Taxis
  • Fiat Scudo – DU56 LUD – Mill’s Taxis
  • Citroen Dispatch – FE05 FLV – City Taxis
  • Citroen Dispatch – FL59 EOA – Chatsworth Taxis
  • Peugeot Expert – FY05 RUJ – Celia’s Cars
  • Peugeot Expert – GX10 LDZ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Expert – GX59 GJY – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – HA10 TAX – Halo Taxis
  • Volkswagen Caddy – HX10 HBJ – Naylors Taxis and Executive Services
  • Citroen Dispatch – KP13 TRX – Alfies Taxis
  • Ford Tourneo – KX57 GVU – PD’s Taxis
  • Ford Tourneo – KX60 BOV – City Taxis
  • Citroen Berlingo – LJ60 BZY – Capital Travel
  • Ford Galaxy – LS12 PXG – Minky
  • Citroen Dispatch – MF56 BHN – T.M. Taxis
  • Citroen Dispatch – MT06 WOD – City Taxis
  • Volkswagen Transporter – MX56 OHG – City Taxis
  • Citroen Dispatch – N19 ARY – G M Taxis
  • Peugeot Partner – N4 GMF – R.A.Taxis
  • Peugeot E7 – N5 TXE – City Taxis
  • Volkswagen Caddy – NC58 FJA – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy – NK60 DLZ – Duckmanton/Chris’s Minibus Hire Ltd
  • Volkswagen Caddy – NK60 ENJ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Expert E7 – OEZ 5333 – Marks Taxis
  • Peugeot Expert – P40 OGO – Chris’s Taxis
  • Fiat Scudo – PE56 WRC – City Taxis
  • Renault Trafic – PJ54 WXL – Shaws Taxis
  • Fiat Doblo – PK56 MBF – Economy Taxi
  • Citroen Berlingo – PK61 XJX – Chris’s Taxis
  • Fiat Scudo – PN07 PXC – City Taxis
  • Ford Tourneo – PX07 WHZ – Shaws Taxis
  • Volkswagen Caddy Maxi – R7 AXY – Naylors Taxis and Executive Services
  • Fiat Scudo – S40 TXE – AK Taxis
  • Ford Tourneo – SA06 XMF – City Taxis
  • Ford Tourneo – SA09 OJV – Howard’s
  • Peugeot Expert – SA56 XRW – City Taxis
  • Peugeot E7 – SB56 FXH – Central Cars
  • Volkswagen Caddy – SB61 ZZN – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Expert – SD07 MYM – City Taxis
  • Fiat Scudo – SF09 FHB – Network Taxis
  • Peugeot Partner – SF09 JBY – Sam’s
  • Peugeot E7 – SF10 BAU – M & M Taxis
  • Peugeot Expert E7 – SF10 BBO – The Village Taxis
  • Peugeot Partner – SF10 BMV – City Taxis
  • Peugeot Partner – SF10 LKE – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF10 LRA – Chris’s Taxis
  • Peugeot Partner – SF10 LWG – Door 2 Door
  • Volkswagen Caddy – SF10 NCC – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF11 BEJ – Chris’s Taxis
  • Peugeot Partner – SF11 BFJ – Fearn’s Taxis
  • Peugeot Partner – SF11 KNW – City Taxis
  • Peugeot Partner – SF11 KSU – Shaws Taxis
  • Peugeot Partner – SF11 MZD – City Taxis
  • Peugeot Expert – SF13 AOP – Chris’s Taxis
  • Peugeot Expert – SF13 JFJ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Eurotaxi – SF14 EWS – Eric’s
  • Peugeot Expert E7 – SF54 LKY – SC Taxis
  • Peugeot E7 – SF54 OXT - AK Taxis
  • Fiat Scudo – SF55 CGU – City Taxis
  • Fiat Scudo – SF58 DTN – Door 2 Door
  • Peugeot Partner – SF59 LNN – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF59 NPG – Chris’s Taxis
  • Peugeot Partner – SF60 BNB – City Taxis
  • Peugeot Partner – SF60 BTE – City Taxis
  • Peugeot Partner – SF60 HCU – Chris’s Taxis
  • Peugeot Partner – SF60 JJZ – City Taxis
  • Peugeot Partner – SF60 KVZ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF61 FNZ – Door 2 Door
  • Volkswagen Caddy Maxi – SF62 FCN – Naylors Taxis and Executive Services
  • Peugeot Euro 7 – SF62 LFJ - Chesterfield Taxi Service
  • Peugeot Partner – SF62 LFL – City Taxis
  • Peugeot Partner – SH58 ODB – Celia’s Cars
  • Peugeot E7 – SJ04 EUB – MJ Taxis
  • Peugeot Expert – SJ08 PZT – Door 2 Door
  • Peugeot Partner – SJ08 RLV – Halo Taxis
  • Peugeot Partner – SJ10 AJX – Eric’s
  • Peugeot Expert – SJ55 LVB – City Taxis
  • Peugeot Expert – SJ56 LPY – A Line
  • Fiat Scudo – SJ57 AYT – MJ Taxis
  • Peugeot Partner – SJ58 LPP – Duckmanton/Chris’s Minibus Hire Ltd
  • Citroen Dispatch – SK60 LHN – City Taxis
  • Citroen Berlingo – SL60 GXD – PD’s Taxis
  • Peugeot Partner – SR11 GWP – City Taxis
  • Ford Galaxy – SV55 ZKM – Celia’s Cars
  • Peugeot Partner – T6 XXT – Direct Taxi
  • Peugeot Expert – T666 CAB – MJ Taxis
  • Peugeot E7 – T80 KHN – City Taxis
  • Peugeot E7 – TJ07 ENH – City Taxis
  • Volkswagen Sharan – UVO 844 – Big Nigel’s
  • Fiat Scudo – V25 JDS – Celia’s Cars
  • Fiat Scudo – YM08 JAU – Celia’s Cars
  • Fiat Doblo – YN08 FZV – Duckmanton/Chris’s Minibus Hire Ltd
  • Fiat Scudo – YP05 COU – Celia’s Cars
  • Fiat Scudo – YP05 CRF – Celia’s Cars
  • Fiat Scudo – YR54 UEP – A Line
  • Fiat Scudo – YS56 CCA – City Taxis
  • Fiat Scudo – YT56 XHH – City Taxis
  • Fiat Doblo – YX08 WVC – Chesterfield Connect
  • Fiat Doblo – YX58 OFU – MT Taxis
  • Fiat Doblo – YY58 DXE – Mc’s

Private hire vehicles

There are no private hire vehicles licensed as wheelchair accessible taxis yet.

How to register a wheelchair accessible taxi or private hire vehicle

Contact our licensing team on 01246 345 230 or email licensing@chesterfield.gov.uk if you want to register your taxi or private hire vehicle as being wheelchair accessible.


Last updated on 04 February 2019