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Accessible taxis for wheelchair users

Accessible taxis for wheelchair users

We're making it easier for wheelchair users to use taxis and private hire vehicles in Chesterfield.

Drivers of wheelchair accessible hackney carriages (taxis) or private hire vehicles must now provide assistance to wheelchair users* and are not allowed to charge extra for a fare.   

Drivers must:

  • carry the passenger while in their wheelchair if they wish
  • carry the wheelchair if the passenger chooses to sit in a passenger seat
  • ensure the passenger is carried in safety and reasonable comfort 
  • give the passenger reasonable mobility assistance, such as:
    • helping them to get into or out of the vehicle
    • if the passenger chooses to remain in their wheelchair, helping them to get into and out of the vehicle while in their wheelchair
    • loading and unloading the passenger’s luggage
    • loading the wheelchair into or out of the vehicle if required

Full details of what is covered can be found on the Gov.uk website

Charges for carrying wheelchair users

Drivers mustn't make any extra charge for carrying or assisting a passenger with a wheelchair.

The meter should not be left running while helping the wheelchair user, or while the passenger gets into or out of the vehicle.

Exemptions

Drivers may be able to claim an exemption from these duties on medical grounds or because their physical condition makes it impossible or unreasonably difficult for them to comply. If a driver has an exemption certificate they must display it in their vehicle.

The law regarding wheelchair accessible taxis and private hire vehicles

We've brought in these changes in accordance with sections 165 and 167 of the Equality Act 2010, which make it a criminal offence for drivers of designated taxi and private hire vehicles to refuse to carry passengers in wheelchairs, to fail to provide them with appropriate assistance, or to charge them extra. 

Find out more in our Hackney carriage and private hire vehicle licensing policy.

Finding wheelchair accessible taxis and private hire vehicles

Below is a list of vehicles that we have licensed as being wheelchair accessible: 

Hackney carriages/taxis

  • Peugeot Partner – AR02CAB – One2Call               
  • Renault Espace – AU60CFY – Shaws Taxis                
  • Citroen Dispatch – AV13WVT – City Taxis                
  • Citroen Dispatch – BD06EBO – City Taxis                
  • Citroen Dispatch – BK06UAD – Elmo’s Millenium Taxi Service                
  • Ford Galaxy – BF11MLJ – Wingerworth Taxis                
  • Ford Galaxy – BL02LEL – Duckmanton/Chris’s Minibus Hire Ltd                
  • Volkswagen Caddy – C7AXY – Richards                
  • Ford Transit – CU10DXY – Grant Taxis
  • Fiat Scudo – DK08HKC – AK Taxis                
  • Citroen Dispatch – DN54DOA – Door 2 Door                
  • Fiat Scudo – DS06WGY – PD’s Taxis                
  • Fiat Scudo – DU56LUD – Mill’s Taxis                
  • Citroen Dispatch – FE05FLV – City Taxis                
  • Volkswagen Caddy – FGZ4558 – Duckmanton/Chris’s Minibus Hire Ltd          
  • Peugeot Expert – GX10LDZ – Duckmanton/Chris’s Minibus Hire Ltd                
  • Peugeot Expert – GX59GJY – Duckmanton/Chris’s Minibus Hire Ltd                
  • Peugeot Partner – HA10TAX – Halo Taxis                
  • Volkswagen Caddy – HX10HBJ – Naylors Taxis and Executive Services
  • Citroen Dispatch – KP13TRX – Alfies Taxis                
  • Ford Tourneo – KX57GVU – PD’s Taxis                
  • Ford Tourneo – KX60BOV – Capital Travel                
  • Citroen Berlingo – LJ60BZY – Central Cars
  • LTI TX4 – LR10VHV – Naylors Taxis and Executive Services
  • Ford Galaxy – LS12PXG – Minky
  • Volkswagen Caddy – LY59ZRU – Duckmanton/Chris’s Minibus Hire Ltd           
  • Citroen Dispatch – MF56BHN – City Taxis                
  • Citroen Dispatch – MT06WOD – City Taxis                
  • Citroen Dispatch – N19ARY – G M Taxis                
  • Peugeot Partner – N4GMF – R.A.Taxis                
  • Peugeot E7 – N5TXE – Door 2 Door                
  • Volkswagen Caddy – NC58FJA – Duckmanton/Chris’s Minibus Hire Ltd
  • Citroen Berlingo – NK13CBY – Central Cars         
  • Volkswagen Caddy – NK60DLZ – Duckmanton/Chris’s Minibus Hire Ltd           
  • Volkswagen Caddy – NK60ENJ – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Expert – P40OGO – Chris’s Taxis                
  • Fiat Scudo – PE56WRC – City Taxis                
  • Renault Trafic – PJ54WXL – Shaws Taxis                 
  • Fiat Doblo – PK56MBF – Economy Taxi                
  • Citroen Berlingo – PK61XJX – Chris’s Taxis                
  • Fiat Scudo – PN07PXC – City Taxis               
  • Ford Tourneo – PX07WHZ – Shaws Taxis                
  • Volkswagen Caddy Maxi – R7AXY – Naylors Taxis and Executive Services
  • Ford Tourneo – SA09OJV – Howard’s                
  • Peugeot Expert – SA56XRW – City Taxis                
  • Peugeot E7 – SB56FXH – Central Cars                
  • Volkswagen Caddy – SB61ZZN – Fearn’s Taxis                
  • Peugeot Expert – SD07MYM – City Taxis                
  • Peugeot E7 – SD57ZYX – Shadai Taxi                
  • Fiat Scudo – SF09FHB – NZ Taxis                
  • Peugeot Partner – SF09JBY – Sam’s                
  • Peugeot E7 – SF10BAU – M & M Taxis                
  • Peugeot Expert E7 – SF10BBO – The Village Taxis                
  • Peugeot Partner – SF10BMV – Central Cars
  • Peugeot Partner – SF10LFL – PD’s Taxis                
  • Peugeot Partner – SF10LKE – Duckmanton/Chris’s Minibus Hire Ltd                
  • Peugeot Partner – SF10LRA – Chris’s Taxis                
  • Peugeot Partner – SF10LWG – Marc’s                
  • Volkswagen Caddy – SF10NCC – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF11BEJ – Chris’s Taxis                
  • Peugeot Partner – SF11BFJ –Duckmanton/Chris’s Minibus Hire Ltd           
  • Peugeot Partner – SF11KNW – Door 2 Door                
  • Peugeot Partner – SF11KSU – Shaws Taxis                
  • Peugeot Partner – SF11MZD – City Taxis                
  • Peugeot Partner – SF12AOX – Mc’s                
  • Peugeot Expert – SF13AOP – Chris’s Taxis                
  • Peugeot Expert – SF13JFJ – Duckmanton/Chris’s Minibus Hire Ltd           
  • Peugeot Eurotaxi – SF14EWS – Eric’s                
  • Peugeot Expert E7 – SF54LKY – City Taxis                
  • Peugeot E7 – SF54OXT  - AK Taxis                
  • Fiat Scudo – SF55CGU – City Taxis                
  • Fiat Scudo – SF58DTN – Door 2 Door                
  • Peugeot Partner – SF59LNN – Duckmanton/Chris’s Minibus Hire Ltd                
  • Peugeot Partner – SF59NPG – Duckmanton/Chris’s Minibus Hire Ltd
  • Peugeot Partner – SF60BNB – City Taxis                
  • Peugeot Partner – SF60BTE – Door 2 Door     
  • Peugeot Partner – SF60HCU – Chris’s Taxis         
  • Peugeot Partner – SF60JJZ – Central Cars        
  • Peugeot Partner – SF60KVZ – Duckmanton/Chris’s Minibus Hire Ltd         
  • Peugeot Partner – SF61FNZ – Door 2 Door
  • Peugeot E7 – SF61GUU – Chatsworth Taxis         
  • Volkswagen Caddy Maxi – SF62FCN – Naylors Taxis and Executive Services       
  • Peugeot Euro 7 – SF62LFJ  - Chesterfield Taxi Service                
  • Peugeot Partner – SF62LFL – City Taxis             
  • Peugeot E7 – SJ04EUB – MJ Taxis        
  • Peugeot E7 – SJ08PUH – City Taxis          
  • Peugeot Expert – SJ08PZT – Door 2 Door          
  • Peugeot Partner – SJ08RLV – Halo Taxis       
  • Peugeot Partner – SJ10AJX – Eric’s       
  • Peugeot Expert – SJ55LVB – City Taxis       
  • Peugeot Expert – SJ56LPY – A Line       
  • Peugeot E7 – SJ56LWA – Celia’s Cars       
  • Fiat Scudo – SJ57AYT – MJ Taxis       
  • Peugeot Partner – SJ58LPP – City Taxis       
  • Citroen Dispatch – SK60LHN – City Taxis       
  • Citroen Berlingo – SL60GXD – PD’s Taxis       
  • Peugeot Partner – SR11GWP – Central Cars       
  • Ford Galaxy – SV55ZKM – Celia’s Cars       
  • Peugeot Partner – T6XXT – Direct Taxi                  
  • Peugeot Expert – T666CAB – MJ Taxis       
  • Peugeot E7 – TJ07ENH – Central Cars       
  • Volkswagen Sharan – UVO844 – Big Nigel’s       
  • Fiat Scudo – YM08JAU – Celia’s Cars             
  • Fiat Scudo – YP05COU – Celia’s Cars       
  • Fiat Scudo – YP05CRF – Shadai Taxi       
  • Fiat Scudo – YR54UEP – City Taxis        
  • Fiat Scudo – YS56CCA – City Taxis
  • Peugeot Expert E7 – YT07YHM - Marks Taxis        
  • Fiat Scudo – YT56XHH – City Taxis        
  • Fiat Doblo – YX08WVA – Roger’s        
  • Fiat Doblo – YX08WVC – Chesterfield Connect        
  • Fiat Doblo – YX58OFU – MT Taxis

Private hire vehicles

There are no private hire vehicles licensed as wheelchair accessible taxis yet.

How to register a wheelchair accessible taxi or private hire vehicle

Contact our licensing team on 01246 345230 or email licensing@chesterfield.gov.uk if you want to register your taxi or private hire vehicle as being wheelchair accessible.           


Last updated on 29 April 2020