Consultations

Consultations

Here you will find information about the consultations we carry out with local residents, businesses and people that use our services. 

Many of our consultations are now available to complete online.

Not all of the consultations listed below will be open to all members of the public – some are aimed at particular interest groups, and some are only open to a randomly selected group of residents. You can find out more information about the approach to each consultation below.

If no information is displayed below then we do not have any consultations currently running. If you can't find the information you are looking for, please contact our policy team on 01246 345247 or email katy.marshall@chesterfield.gov.uk.


Current consultations

Expand all

Our housing team carries out a range of satisfaction surveys at various times and intervals.

Ongoing surveys

Satisfaction surveys are carried out for the following services:

  • Capital works
  • Anti-social behaviour
  • Tenancy sustainment
  • Adaptations
  • Allocation of a property

These are 'invite only' surveys that are sent to residents who use the services.

The surveys run throughout the year and reports are collated either quarterly or annually, depending on the number of responses that have been received.


Annual satisfaction surveys

The following satisfaction surveys are carried out once per year:

  • Gardening assistance
  • Careline and support service

'STAR' survey

The STAR survey (survey of tenants and residents) is carried out once every two years.

See results of previous STAR surveys here.


Tenant involvement and engagement

The housing service has a dedicated tenant participation team that helps tenants to get involved in decisions that affect their homes and neighbourhoods.  

Find out more about tenant involvement.

Chesterfield Borough Council runs the leisure centres, Queen's Park Sports Centre and The Healthy Living Centre, Staveley.

We would like to find out how people use the facilities at the leisure centres and and any suggestions so that we can continue to improve the service we provide at the centres.

We have contacted our leisure centre members and customers to ask them about their use of the leisure centres. As a thank you for taking part, participants can opt in to be entered into a prize draw to win a years' guy membership at one of the leisure centres.

Participants can take part via an online survey or by completing paper copies of the survey, available from the leisure centre receptions.

The questionnaire will be open until 1st March, and the prize winner will be notified by 11th March.

Take part in our leisure centre survey here.

Past or 'closed' consultations

When a consultation has finished we gather all the information we have received and use it to help us make a decision, develop a policy or improve the way we deliver a service.

Take a look at our closed consultations


Last updated on 19 February 2020