Our policies and procedures
Here you can look at our current written protocols for delivering our functions and responsibilities.
- If you want to complain about a councillor, click here.
- Or if you want to comment, complain or praise, click here.
Policies and procedures for conducting council business are contained within the council’s Constitution and accompanying documents.
|Customer Service Strategy||(pdf 273 KB)|
|Constitution Part Five: Codes and Protocols||(pdf 769 KB)|
|Appendix A: Risk Management Strategy||(pdf 116 KB)|
|Local Government Association Peer Challenge 2013–14||(pdf 112 KB)|
|Peer Challenge Action Plan||(pdf 196 KB)|